Better Health for All

ArcBest's core business as a logistics and transportation company has no direct positive or negative health impact, and it does not generate revenue from products with direct health impacts. However, its safety record shows 10 fatal crashes and 82 injury accidents over a 24-month period for its subsidiary ABF Freight System, Inc.

Additionally, over 188 violations led to vehicles being taken out of service due to safety concerns in the same 24 months. The company offers extensive employee wellness programs, including physical wellness initiatives like fitness programs, preventative health measures, and nutrition programs. It also provides emotional and social wellness support, such as virtual behavioral health sessions and grief and loss support. ArcBest implemented Castlight Complete in July 2018, achieving 86% employee registration within one month and 72% monthly active usage, with over 24,000 searches for care and health information. The company partners with the 988 Lifeline, a national mental health crisis and suicide prevention service, and hosts sessions on domestic human trafficking. ArcBest employees volunteer for education initiatives, including mentoring students and STEM programs, and the company has a Partners in Education initiative.

Fair Money & Economic Opportunity

ArcBest Corporation is a logistics and transportation company, and its core business does not involve offering financial services, lending, or deposit products to consumers. Therefore, most KPIs related to financial products, pricing, and debt burden are not applicable, scoring 0. The company does not generate revenue from high-cost financial products or penalty fees. While ArcBest has extensive Diversity, Equity, and Inclusion (DEI) initiatives, including six Employee Resource Groups with nearly 1,000 members

and partnerships to hire neurodivergent individuals, these are focused on workforce, workplace, marketplace, and community, not on a loan or insurance book for underserved segments. The company offers a 401(k) retirement savings plan with company-matching contributions and an Educational Assistance Program, reimbursing over $193,800 to 40 employees in 2023, but there is no direct impact on customer credit or savings outcomes. ArcBest invested $42.3 million in technology in 2022 and $80.2 million in digital infrastructure, but this is not classified as reinvestment in community finance or profit-sharing with underserved communities. The company contributed $2 million to over 250 charitable organizations in 2023 and $1 million in 2024. Based on 2024 total revenues of $4.2 billion, the $1 million contribution represents approximately 0.024% of profits, falling below the 0.5% threshold for community finance reinvestment. ArcBest offers financial wellness programs and Schwab Financial Concierge services to employees, but these are not external financial literacy programs for customers. The company operates over 240 service centers across the U.S. and Canada, but this is for logistics operations, not financial service access points. ArcBest's digital platform enables 99.2% real-time shipment tracking accuracy, but this is for logistics data, not customer financial data portability.

Fair Pay & Worker Respect

ArcBest Corporation reported a CEO to median employee pay ratio of 58:1 in 2024.

Approximately 57.33% of the company's workforce, specifically 8,600 employees at ABF Freight, are covered by a collective bargaining agreement with the Teamsters, which was fully ratified in July 2023. The company's total recordable incident rate (TRIR) was 6.83 per 200,000 workhours in 2024, with a DART rate of 3.35 and zero direct employee fatalities. The voluntary employee turnover rate for all employees was 10% in 2024.

Fair Trade & Ethical Sourcing

The provided articles do not contain specific, quantitative data for any of the KPIs under Fair Trade & Ethical Sourcing. There is no evidence regarding fair trade certification share, supplier audit frequency, the number of forced or child labor incidents, supply chain traceability coverage, remediation speed for violations, the percentage of supplier contracts with ethical sourcing clauses, spend on high-risk materials, or supplier diversity spend.

Several articles explicitly state a lack of data for these metrics.

Kind to Animals

ArcBest Corporation is a logistics and transportation solutions provider. The provided articles, including various ESG and Impact Reports from 2020 to 2024, do not contain any data or information related to animal welfare, animal testing, animal-derived products, or ethical sourcing of animal products. The company's core business operations do not appear to involve activities that would typically fall under the scope of 'Kind to Animals' metrics, such as product manufacturing, animal agriculture, or animal testing. While ArcBest headquarters and a Fort Smith campus received Wildlife Habitat Certifications from the National Wildlife Federation,

the rubric's positive tiers for 'wildlife_conservation_impact' require measurable biodiversity impact, species recovery, or habitat restoration metrics, which are not provided by the certification alone. Therefore, no KPIs can be scored based on the provided evidence.

Safe & Smart Tech

ArcBest mandates annual information security training for all employees with computer logins.

The company's privacy policy states that personal information is retained only as long as necessary for stated purposes or legal requirements. Users have the right to know, correct, delete, and opt-out of the sale or sharing of their personal data, with registered users able to change registration information and data potentially deleted after 6 months of inactivity. However, the company also states it may sell or share personal information for cross-context behavioral advertising using tracking technologies. ArcBest mentions compliance with the Sarbanes-Oxley Act (SOX), Payment Card Industry Data Security Standard (PCI DSS), and Health Insurance Portability and Accountability Act (HIPAA), and its state-specific privacy information outlines compliance with CCPA/CPRA, Colorado Privacy Act, Utah Consumer Privacy Act, and Virginia Data Privacy Act.

Zero Waste & Sustainable Products

ArcBest utilizes retread tires containing up to 75% post-consumer recycled material.

The company has implemented circular design considerations in its Vaux Freight Movement System, which allows for flexible configuration and rebalancing of racking systems to optimize loads. Waste reduction initiatives include City Route Optimization technology, a FoodLoops partnership for composting and recycling at corporate events, and comprehensive aerodynamics packages on trailers to reduce waste. ArcBest demonstrates excellent hazardous waste management, with 240 service centers complying with environmental regulations, maintaining stormwater and tank permits, and recycling oil, antifreeze, cleaning solutions, and scrap metal. They also have a new hazmat tracking system and updated training. The company maintains its fleet with a strategic, data-driven replacement cycle and regular servicing, contributing to product durability. Waste audits were conducted at all U.S. service centers in 2013-2014, uncovering compliance issues that led to a Consent Decree in 2023. ArcBest has vague waste reduction goals, stating a commitment to identifying and implementing process improvements to reduce waste generation. Supplier waste requirements include expectations for suppliers to increase efficiency to reduce waste and implement systems to eliminate environmental hazards. The Vaux Freight Movement System and City Route Optimization technology contribute to material efficiency by optimizing loads and maximizing trailer usage, increasing shipping capacity by over 2x for some customers.