Fair Money & Economic Opportunity

Bytes Technology Group PLC is an IT solutions provider, not a financial institution offering lending, deposit, or other consumer financial services. Consequently, all KPIs under the 'Fair Money & Economic Opportunity' value, which are designed for financial institutions, are not applicable. While the company engages in community support

, employee share save plans , and internal financial wellbeing sessions for staff , these activities do not align with the specific definitions of the KPIs, which focus on financial products or services provided to consumers or underserved communities.

Fair Pay & Worker Respect

Bytes Technology Group is a Living Wage employer.

However, its subsidiary, Bytes Software Services Limited, reported a significant gender pay gap in April 2024, with women earning 54p for every £1 men earned in median hourly pay. The company's employee Net Promoter Score (eNPS) was 57 in 2025. The combined voluntary attrition rate for Bytes and Phoenix was maintained at around 14%. The company offers a subsidised employee private health insurance scheme that includes mental wellness options and an employee assistance programme. It supported flexible working, provided ergonomic furniture for home working, and offered paid time off for voluntary work. The company has a diversity and inclusion policy, a staff network, and mandatory online training on diversity, with managers trained on unconscious bias. It did not make any redundancies or furlough staff due to the pandemic.

Honest & Fair Business

Bytes Technology Group Plc has a comprehensive "Speak Up Policy" (whistleblower policy) effective March 1, 2025

, which encourages staff to report suspected wrongdoing, assures confidentiality, and protects against reprisals . Reports are dealt with in a safe and confidential manner and are rigorously investigated . The policy utilizes Navex EthicsPoint Incident Management as an independent third party for anonymous reporting and references Protect, an independent whistleblowing charity, for guidance . The policy is reviewed at least annually . The company also maintains a robust Anti Bribery, Fraud and Money Laundering Policy, approved August 15, 2025 , with a zero-tolerance approach . This policy applies to all Group employees, board/committee members, temporary agency staff, consultants, contractors, and agents . It explicitly prohibits facilitation payments and mandates appropriate training at regular intervals, including an an annual Anti-Bribery & Corruption training schedule for all employees . The ESG Committee oversees anti-bribery and corruption measures , and the company conducts risk management and maintains a Gift Register . Bytes also expects its suppliers to adhere to similar principles and comply with relevant anti-corruption legislation , with the company reserving the right to use external auditors to assess supplier compliance .

No War, No Weapons

Bytes Technology Group PLC is an IT solutions provider whose core business does not involve arms manufacturing, military contracts, or conflict facilitation. The company's Human Rights Policy states it is in line with the UN Guiding Principles on Business and Human Rights.

Its Supplier Code of Conduct and Modern Slavery statements emphasize a zero-tolerance approach to modern slavery and ensure human rights are adhered to throughout the supply chain, encouraging ethical and Fairtrade sourcing. Suppliers are regularly assessed and reviewed, with audits conducted no more than once per calendar year. A subsidiary conducts quarterly reviews of suppliers. The company operates primarily in the UK, Ireland, and South Africa, which are not conflict-affected regions.

Planet-Friendly Business

Bytes Technology Group PLC's near-term and net-zero carbon reduction targets were validated by the Science Based Targets initiative (SBTi) in June 2024, aligning with the Paris Agreement's 1.5°C goal.

The company has achieved 100% renewable electricity for its owned offices and uses 100% green gas in Phoenix operations in 2022/23. , resulting in zero Scope 2 emissions. For 2024/25, all waste was diverted from landfill. The company purchases Gold Standard and Verra Carbon Standard certified carbon removal and avoidance credits, covering 100% of its Scope 1 and 2 emissions, and relevant Scope 3 categories. The company provides a full response to the Task Force on Climate-related Financial Disclosures (TCFD) recommendations, which includes scenario analysis.

Zero Waste & Sustainable Products

Bytes Technology Group reported a waste diversion rate of 42% for 2024/25, achieved through recycling, including WEEE.

The company has implemented numerous waste reduction initiatives, such as adding vape recycling bins , donating laptops to non-profit organizations , introducing new food waste bin systems , adopting a digital-first approach to documentation , and providing reusable water bottles . Hazardous waste is managed responsibly, with compliance to WEEE and Hazardous Waste Regulations , and specific collection points for batteries and vapes . No waste disposal violations were reported for the period March 2024 to February 2025. The company has set ambitious, company-wide waste reduction targets, including achieving 0% waste to landfill by 2027/28 , 50% of waste recycled by 2030/31 , and a 15% reduction in overall waste weight per employee by 2030/31 from a 2023/24 baseline . These waste targets are incorporated into the company's SBTi-validated Scope 3 reduction targets . Furthermore, Bytes Technology Group expects its suppliers to minimize waste and adhere to environmental principles, including minimizing packaging waste .