Crown Castle.
CCI.US | Other telecommunications activities
Crown Castle International Corp. is a real estate investment trust (REIT) and a leading provider of shared communications infrastructure in the United States. The company's core business involves owning, operating, and leasing cell towers, small cell networks, and fiber solutions. These assets are s...Show More
Better Health for All
10
Crown Castle's core business of providing communications infrastructure, including over 40,000 cell towers
1
and 90,000 route miles of fiber
2
, fundamentally enables modern healthcare delivery. This infrastructure supports electronic medical records, telemedicine, and patient data sharing for healthcare organizations, such as Kennedy Health System across 28 facilities
3
, thereby improving patient care. The company's cybersecurity program, which includes a 24/7 Security Operations Center
4
, utilization of the NIST Cybersecurity Framework
5
, and employee training
6
, helps protect client health data. Crown Castle states that RF emissions from its installations are below FCC limits
7
and that studies show cellular signals are safe
8
. The company has invested approximately $10 billion in communications infrastructure in US Census blocks with median household incomes at or below $50,000
9
, and partnered to provide a computer literacy course to improve access to telehealth services in San Francisco's Tenderloin neighborhood
10
. For its employees and their families, Crown Castle offers comprehensive mental health support through Lyra Health, including up to 16 free therapy sessions
11
, and a virtual physical therapy program for preventative pain
12
.
Fair Money & Economic Opportunity
0
Crown Castle is a communications infrastructure provider, not a financial institution. The 'Fair Money & Economic Opportunity' value and its associated KPIs are designed to assess companies involved in lending, insuring, moving, or storing money for consumers. As Crown Castle does not offer financial products or services to consumers, all KPIs related to financial inclusion, pricing, fees, lending practices, customer financial data, wealth building outcomes, and financial literacy are not applicable to its operations. While the company engages in activities like expanding broadband infrastructure into underserved rural areas
1
and increasing diverse supplier spending to 12.6% in 2023
2
, these initiatives do not directly align with the specific financial services context of the KPIs in this rubric.
Fair Pay & Worker Respect
0
No specific, quantitative evidence was found in the provided articles to assess Crown Castle against any of the defined KPIs for Fair Pay & Worker Respect. Information regarding living wage coverage, CEO to median pay ratio, collective bargaining share, safety incident rate, pay equity ratio, worker engagement score, turnover rate, labor violation incidents, insecure contract share, or health insurance coverage was not explicitly stated with numerical data points that could be mapped to the scoring rubric.
Fair Trade & Ethical Sourcing
-10
Crown Castle directed 12.6% of its addressable spend to diverse suppliers in 2023.
1
As a real estate investment trust focused on telecommunications infrastructure, the company's operations are primarily related to infrastructure leasing and maintenance, rather than raw material sourcing. Consequently, its involvement in supply chain activities typically associated with fair trade certifications or high-risk materials is minimal.
2
Honest & Fair Business
0
Crown Castle's Board of Directors is predominantly independent, with 92% of its members classified as such, including an independent board chair.
1
The company has established comprehensive ethics policies, including a Proper Business Practices and Ethics Policy and a Financial Code of Ethics, which are communicated to all employees.
2
Regular ethics training is provided, and a third-party Ethics Alert Line is in place to encourage reporting of ethical concerns or violations.
3
Kind to Animals
0
Crown Castle's business model, focused on telecommunications infrastructure, means that many KPIs related to animal welfare are not applicable. The company has no in-house or contracted animal testing operations, no animal husbandry, and zero animal inputs in its product lines. Therefore, KPIs such as cruelty-free certification, alternative testing usage, humane certified operations, ethical input substitution, supplier audits, cage-free sourcing, animal testing policy and volume, innovation investment in animal-free technologies, animal agriculture ethics, and animal-free R&D collaboration are scored as N/A. While Crown Castle undertakes environmental screening processes
1
, monitors infrastructure to minimize risks to biodiversity and habitats
2
, maintains a Seasonal Bird Program
3
, and identifies 5,823 sites with active nests or protected species
4
, the provided evidence does not include measurable biodiversity impact or species recovery metrics required by the rubric's thresholds for the 'wildlife_conservation_impact' KPI. Similarly, while the company engages in general public policy
5
and complies with regulations like the U.S. Migratory Bird Act
6
, there is no specific evidence of active engagement in animal welfare policy improvement or advocacy for higher standards to score the 'public_policy_engagement' KPI.
No War, No Weapons
0
Crown Castle does not manufacture weapons or engage in military operations directly.
1
The company holds federal contracts to provide telecommunications services to agencies such as DISA and DEA.
2
Planet-Friendly Business
-10
Crown Castle reported total Scope 1, 2, and 3 greenhouse gas emissions of 1.297 million tCO₂e in 2024, representing a 20.62% annual decline from 2023.
1
The company sourced 93% of its electricity consumption from renewable energy in 2024.
2
Its waste diversion rate was approximately 65% in 2024, with 508 tons of waste recycled out of 782 tons generated.
3
Crown Castle's climate risk management processes are aligned with the TCFD framework, integrating advanced quantitative climate scenario modeling conducted by S&P Global.
4
This analysis covers four diverse emissions scenarios and multiple hazards, quantifies projected financial impacts, and concludes the tower portfolio is resilient.
5
The company also has a basic climate justice program, including a community solar partnership in California that provides accessible solar electricity to local residents.
6
Respect for Cultures & Communities
-10
Crown Castle has established 4 formal partnerships with local community groups, including the Greater Houston Community Foundation, Boys and Girls Club Nationwide, Barbara Bush Houston Literacy Foundation, and Chicago Scholars.
1
There are no reported cultural appropriation incidents.
2
The company matched 918 employee contributions to 838 unique charitable organizations over the past three years, but no specific percentage of revenue was donated to cultural heritage organizations.
3
Safe & Smart Tech
10
Crown Castle has not experienced a material information security breach in the past three years as of September 30, 2023.
1
The company has procedures for suspected data security breaches and will notify regulators as legally required.
2
Its Information Security Program includes regular training and simulations, engagement with third parties for security evaluations, and a Security Operations Center.
3
In October 2013, an unauthorized access incident exposed U.S. employee payroll information, including names, Social Security numbers, and compensation.
4
In response, Crown Castle notified affected employees, offered identity theft protection, conducted an investigation, enhanced network security, reported to the FBI, and developed cybersecurity training programs.
5
Crown Castle provides users with comprehensive data control rights, including the ability to set browser cookies, limit CPNI sharing, correct inaccuracies, request deletion of personal information, opt-out of the selling or sharing of personal information for cross-context behavioral advertising or targeted advertising (including via Global Privacy Control signals), limit the use of sensitive personal information, appeal privacy decisions, and withdraw consent for data processing.
6
The company is committed to complying with applicable data protection laws, including federal CPNI laws and California, state, and federal regulations.
7
It has established a one-month response time for GDPR-related rights requests and identifies information 'sold' or 'shared' for a 12-month period as required by privacy laws.
8
Zero Waste & Sustainable Products
0
The provided article states Crown Castle's operations reflect a commitment to sustainability and waste reduction, and that the company implements initiatives aligned with zero waste and sustainable product principles.
1
It also mentions enhancing the durability and longevity of its infrastructure through structural engineering assessments.
2
However, the article does not provide specific, quantifiable data points for any of the KPIs under the 'Zero Waste & Sustainable Products' value, such as waste diversion rates, product recyclability, packaging sustainability, waste reduction targets, or any other measurable metrics required by the rubric. The goal for carbon neutrality is not a waste reduction target.