Consensus Cloud Solutions, Inc..
CCSI.US | Other telecommunications activities
Consensus Cloud Solutions, Inc. provides cloud-based information delivery services worldwide. It offers eFax, an online fax service; jSign, a digital signature solution; Consensus Unite, a cloud-based communication platform; and iFax, a mobile faxing app. The company also provides interoperability s...Show More
Better Health for All
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Consensus Cloud Solutions' core products, including digital cloud fax and interoperability solutions, are designed to provide revolutionary health benefits by fundamentally transforming global health paradigms. These solutions improve customer care, streamline operations, enable telemedicine, facilitate secure data exchange, and enhance patient access to information. The company has no revenue from products with negative health outcomes. The company's eFax Corporate and jSign platforms have achieved HITRUST Risk-based, 2-year (r2) Certification, with eFax Corporate holding it for the fourth consecutive year.
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eFax Corporate also completed SOC 2 Type II certification and is PCI-DSS and HIPAA compliant.
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The company employs advanced data encryption, multi-factor authentication, audit trails, and continuous monitoring to protect patient data.
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It maintains a protected fax network with 99.5% uptime and unparalleled transmission security.
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The company's privacy policy outlines data security measures and user rights, including for California residents under CCPA.
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Consensus launched a free eFax Protect program for those impacted by natural disasters.
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Healthcare APIs make the healthcare ecosystem more agile and capable of responding to challenges like pandemics more quickly, and help agencies collect and share information on disease prevalence.
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Healthcare APIs let healthcare analytics identify high-risk patients and offer proactive intervention through early preventative care, and give providers access to vaccination records.
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The company's privacy policy states it does not seek to collect or process Sensitive Personal Data (including health information) in the ordinary course of business, and if necessary, relies on legal bases or consent.
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The company's solutions increase productivity within healthcare facilities and save providers time, but there is no evidence of broader support for the healthcare workforce.
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The company's free eFax Protect program for those impacted by natural disasters is a limited equity program with minimal funding.
Fair Money & Economic Opportunity
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Consensus Cloud Solutions, Inc. provides cloud-based information delivery services and interoperability solutions to various industries, including healthcare and financial services.
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Its core offerings, such as eFax, jSign, and Consensus Unite, are technology services, not consumer lending, deposit, or insurance products.
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Therefore, the company's business model does not align with the scope of the 'Fair Money & Economic Opportunity' value, which is designed to assess financial institutions' practices related to consumer financial services. The provided articles contain no specific, concrete data points relevant to any of the KPIs under this value, as they do not address consumer financial products, pricing, or inclusion initiatives.
Fair Pay & Worker Respect
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In 2023, the CEO's total compensation was $1,156,451, and the median employee pay was $105,869, resulting in a CEO pay ratio of 11:1.
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Employee reviews on Glassdoor indicate an overall employee rating of 3.1 out of 5 stars (62%) based on 26 reviews.
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Additionally, 49% of employees would recommend working at the company, and 67% approve of the CEO.
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Fair Trade & Ethical Sourcing
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Consensus Cloud Solutions, Inc. provides cloud-based information delivery services. Due to the nature of its business, which does not involve the procurement or trade of physical commodities, several KPIs related to physical supply chains and material sourcing are not applicable. These include fair-trade certification, supplier audits for welfare or sourcing, exposure to upstream labor practices, supply chain traceability, remediation processes for sourcing violations, and the sourcing of high-risk materials. No evidence was found in the provided articles for any other KPIs related to Fair Trade & Ethical Sourcing.
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Honest & Fair Business
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The company announced one restatement of its unaudited financial statements for the three and nine-month periods ended September 30, 2022, due to unintentional errors in revenue gross-up and recognition timing.
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A confidential hotline is available for all employees to report questionable activities, but there is no evidence of independent investigation processes.
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A majority of the board members, and all members of the Audit and Compensation Committees, are independent.
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The company has a code of business conduct and ethics requiring compliance with the law and high ethical standards.
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Its vendor code of conduct requires compliance with anti-bribery and anti-corruption laws, including the FCPA, but there is no information on the effectiveness metrics or training frequency for the company's own employees.
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Vendors are required to verify compliance with ISO/ICE 27000 or other industry standards and provide audit results upon request, but there is no information on the extent of independent verification for CCSI's own ethical claims.
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Kind to Animals
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No evidence available to assess Consensus Cloud Solutions, Inc. on Kind to Animals.
No War, No Weapons
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The provided articles do not contain specific, concrete evidence to assess Consensus Cloud Solutions, Inc. against any of the KPIs for the 'No War, No Weapons' ethical value. Information regarding revenue from arms contracts, dual-use technology R&D, sales to embargoed regimes, peacebuilding investments, or any other defense-related activities is not available. Mentions of technology for government use or general compliance training do not provide sufficient detail to score against the specific quantitative or qualitative thresholds of the rubric's KPIs.
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Planet-Friendly Business
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The company's cloud-based solutions are noted to be environmentally friendly, appealing to customers for reducing paper reliance and creating a smaller carbon footprint.
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However, there is no specific, quantifiable data available regarding the company's direct environmental performance.
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Total Scope 1, 2, and 3 greenhouse-gas emissions are not reported,
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and there are no documented SBTi-aligned targets or a net-zero target year.
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No evidence was found for renewable energy use, water consumption, green building certifications, waste diversion, or other specific environmental initiatives or disclosures.
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Respect for Cultures & Communities
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No specific, concrete data points related to CCSI.US's performance on 'Respect for Cultures & Communities' were found in the provided articles.
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Therefore, no KPIs could be scored.
Safe & Smart Tech
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Consensus Cloud Solutions has not experienced any cybersecurity threats that have materially affected its business strategy, operations, or financial condition, as reported in its February 2024 10-K filing.
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The company holds HITRUST Risk-based, 2-year (r2) Certification for eFax Corporate (maintained since 2019) and jSign (first certification).
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eFax Corporate also has SOC 2 Type II certification, PCI-DSS compliance, and HIPAA compliance.
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The company has FedRAMP High certification.
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Its Information Security Policy is based on ISO 27001, HITRUST CSF, SOC 2 Type 2, and PCI DSS frameworks, and it has an Incident Response Plan following the NIST framework.
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All employees receive annual security training on the Information Security Policy, various threats, and best practices, with developers completing Secure Code/Secure Application Development Training based on OWASP top 10 standards.
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eFax Corporate uses 256-bit AES encryption for faxes in transit and at rest, and jSign employs industry-standard cryptographic algorithms and digital certificates.
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eFax Corporate and jSign offer two-factor authentication.
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The company's Information Security Policy addresses vulnerability management.
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The company is engaged with a third-party Data Protection Officer to oversee GDPR compliance and its Information Security Policy addresses compliance with GDPR and CCPA.
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However, a Pew Research Group statistic indicates that 3 in 5 U.S. adults are uncomfortable with healthcare providers relying on AI for medical care, raising questions about patient consent for AI applications.
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Zero Waste & Sustainable Products
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Consensus Cloud Solutions implements digital faxing, which functions as a waste reduction initiative by minimizing paper consumption.
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No waste disposal violations or citations were mentioned in the provided information.
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