Capitol Federal Financial, Inc..
CFFN.US | Other monetary intermediation
Capitol Federal Financial, Inc. operates as a savings and loan holding company for Capitol Federal Savings Bank. The bank provides various retail banking services, including deposit accounts like savings, checking, and money market accounts, as well as certificates of deposit. It offers a range of l...Show More
Better Health for All
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No evidence available to assess Capitol Federal Financial, Inc. on Better Health for All.
Fair Money & Economic Opportunity
0
No specific quantitative data was found in the provided articles to score any of the KPIs against the rubric's thresholds for Fair Money & Economic Opportunity. While some articles mention compliance with regulations or the existence of programs,
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they do not provide the necessary percentages, ratios, or specific outcomes required by the rubric for evaluation.
Fair Pay & Worker Respect
-10
In 2024, the CEO's total compensation was $1,014,121, while the median employee pay was $39,977, resulting in a CEO pay ratio of 25:1.
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The company's employee rating on Glassdoor is 3.1 out of 5 stars, which is below the financial services industry average of 3.7.
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Only 42% of employees would recommend working at the company to a friend.
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Fair Trade & Ethical Sourcing
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No evidence available to assess Capitol Federal Financial, Inc. on Fair Trade & Ethical Sourcing.
Honest & Fair Business
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No evidence available to assess Capitol Federal Financial, Inc. on Honest & Fair Business.
Kind to Animals
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Capitol Federal Financial, Inc. operates as a financial institution, providing banking services such as loans and deposit accounts.
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Its business model does not involve physical products, animal-derived ingredients, animal testing, animal agriculture, or operations that directly impact wildlife habitats.
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Therefore, all KPIs related to animal welfare, testing, sourcing, and conservation are not applicable to the company's core business.
No War, No Weapons
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No evidence available to assess Capitol Federal Financial, Inc. on No War, No Weapons.
Planet-Friendly Business
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No evidence available to assess Capitol Federal Financial, Inc. on Planet-Friendly Business.
Respect for Cultures & Communities
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No evidence available to assess Capitol Federal Financial, Inc. on Respect for Cultures & Communities.
Safe & Smart Tech
-50
Capitol Federal experienced a data breach in May 2023, disclosed in July/August 2023, due to a vulnerability in the MOVEit data transfer platform used by a contractor.
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This unauthorized access potentially exposed customer names, account numbers, and limited Social Security numbers, but full SSN, debit card, and online banking information were not compromised.
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The vulnerability was patched, and security protocols were heightened, with enhanced internal fraud department monitoring.
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The company advises customers to use strong, unique passwords and enable multi-factor authentication.
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Users can enroll in eStatements to reduce identity theft risk and sign up for Visa Purchase Alerts to monitor transactions.
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The Board receives updates on cybersecurity controls and significant cybersecurity incidents.
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Capitol Federal reports incidents to the Federal Trade Commission (FTC) and complies with federal law regarding consumer rights to limit some information sharing.
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Zero Waste & Sustainable Products
-40
Capitol Federal Financial, Inc. implements waste reduction initiatives, including recurring Shred Days for customers, which recycled 83,500 pounds of paper in 2025, saving 714 trees and 122 cubic yards of landfill space.
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The company also promotes eStatements and eBills to encourage paper reduction.
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These efforts provide comprehensive disposal information and educational resources to customers regarding paper waste.