Better Health for All

CSX's core rail transportation services, which include diverse commodities, have no significant positive or negative health impact. A CSX freight train derailed in November 2023, spilling molten sulfur and causing evacuations, which constitutes a notable safety incident.

This derailment also caused a moderate health-harming externality. However, CSX targets a 37.3% reduction in GHG intensity by 2030, against a 2014 base year , saved approximately 42 million gallons of diesel fuel , and its customers avoided over 10 million tons of CO2 emissions. The company also conducted over 60 hazardous materials training sessions for more than 6,000 first responders in 2023. CSX provides an Employee Assistance Program (EAP) for mental health concerns , donated $250,000 to Nemours for pediatric behavioral health services , and supports military family mental health clinics. CSX also committed to delivering suicide prevention awareness training to its employees. For addiction mitigation, CSX's products do not have addiction potential; the company offers an EAP for drug and alcohol problems with comprehensive policies , and over 465 field managers participated in FRA Part 219 Drug and Alcohol Training in 2024. CSX publishes a Sustainability Report , aligning disclosures with GRI, SASB, TCFD, IFRS, and UN SDGs , and utilizes advanced risk assessment technology for hazardous goods routes. CSX treats employee EAP referrals as confidential, with specific waiver circumstances , and has a general Privacy Policy. CSX does not produce or sell food or nutritional products.

Fair Money & Economic Opportunity

CSX Corporation is a transportation company and does not offer financial products or services such as lending, insurance, or deposit accounts to consumers. Therefore, most KPIs under the 'Fair Money & Economic Opportunity' value are not applicable to its core business model, resulting in a score of 0 where explicitly defined in the rubric. While CSX contributed $17.8 million and over 24,000 volunteer hours to communities in 2024

, and $10 million to the University of Florida , these are general community support and economic development initiatives, not specific 'community finance reinvestment' as defined by the 'profit_reinvestment' KPI. Similarly, its supplier diversity program, which supports small, minority-owned, and women-owned businesses , promotes economic inclusion but does not involve a 'loan/insurance book' as required by the 'inclusion_initiatives' KPI.

Fair Pay & Worker Respect

Approximately 75% of CSX's workforce, comprising around 17,700 employees, is covered by collective bargaining agreements as of 2024.

The company reported a Total Recordable Incident Rate (TRIR) of 0.89 in 2023. , though it also recorded 3 work-related fatalities in the same year. In 2024, the overall employee retention rate was 93%. The CEO-to-median employee pay ratio for the fiscal year ending 2024 was 124:1. A federal administrative law judge ordered CSX in 2024 to pay $453,510 and reinstate two employees who were wrongfully terminated in 2017 for reporting workplace safety concerns.

Fair Trade & Ethical Sourcing

CSX Corporation demonstrates a commitment to ethical practices through its Code of Ethics

, supplier diversity programs , and participation in the C-TPAT program for supply chain security . However, the provided articles do not contain the specific quantitative data points required by the rubric to score any of the KPIs. There is no information on the percentage of fair-trade certified spend, audit frequency for suppliers, number of forced or child labor incidents, traceability coverage, remediation speed, ethical clause coverage in supplier contracts, share of spend on high-risk materials, or the percentage of procurement budget directed to diverse suppliers.

Honest & Fair Business

A federal administrative law judge ordered CSX in October 2024 to reinstate two employees and pay $453,510 in compensation for wrongful termination after they reported safety concerns.

This follows a July 2021 OSHA order for CSX to pay nearly $222,000 in back wages and damages for terminating a worker who reported safety issues, bringing the total penalties for whistleblower retaliation to $675,510 within the last three years. The company received a subpoena from the SEC in October 2024 regarding accounting errors and financial misstatements, with an ongoing investigation. CSX has a comprehensive Code of Ethics addressing anti-bribery measures and legal compliance. In 2023, 100% of active management employees completed mandatory annual business ethics training, with broad participation from union employees.

Kind to Animals

Most KPIs related to animal testing, animal-derived products, and animal agriculture are not applicable to CSX's business model as a service-oriented transportation company. However, the company has undertaken several initiatives related to habitat conservation and wildlife protection. CSX donated $1 million to the Jacksonville Zoo and Gardens to support wildlife conservation and education

. It collaborated to reduce over 1.5 million pounds of pollution and restore habitat in the Chesapeake Bay . CSX also delivered approximately 100,000 tons of oyster shells to rebuild oyster habitats and sustain marine life in the Chesapeake Bay . Additionally, CSX completed a two-year environmental remediation project in Gautier, Mississippi, restoring the ecosystem and improving the Pascagoula River Watershed .

Planet-Friendly Business

CSX Corporation aims to reduce greenhouse gas emissions intensity by 37.3% by 2030 from a 2014 baseline.

In 2023, the company introduced its first hydrogen fuel cell locomotive and secured federal grants for battery-electric, zero-emissions locomotives. Pilot tests of biodiesel fuel in locomotives achieved nearly a 20% reduction in emissions. CSX expanded reforestation efforts by planting over 53,000 trees across 144 acres. The company engaged suppliers in sustainability programs and helped customers avoid an estimated 12.9 million tons of CO₂ emissions. CSX was recognized as one of America's Climate Leaders in 2023.

Respect for Cultures & Communities

CSX has established over 20 formal partnerships with various organizations, including veteran, military, first responder groups, and educational institutions.

The company engaged 177 diverse suppliers in 2023. CSX committed $5 million to the B&O Railroad Museum, which represents 28.09% of its total community investment of $17.8 million in 2024, demonstrating significant investment in cultural preservation. However, the total community investment of $17.8 million in 2024 constitutes only 0.12% of the company's $14,657 million revenue. Charitable giving specifically to cultural heritage organizations, such as the $5 million to the B&O Railroad Museum, represents 0.03% of the company's 2024 revenue. The company has no reported cultural appropriation incidents. CSX does not detail a formal cultural impact assessment protocol despite operating a vast rail network. Grievance mechanisms are available for public concerns, including a contact for non-emergency public issues and an Emergency Notification System, aligning with standard processes. Free, Prior and Informed Consent (FPIC) processes are stated as not applicable to its operations.

Safe & Smart Tech

CSX Corporation experienced a data security incident in 2021, stemming from a vulnerability in Accellion's file-transfer software, which exposed personal information about employees and retirees

. This incident did not impact business operations . The company's detection and response processes were tested, leading to continuous updates to cybersecurity measures . CSX maintains a comprehensive cybersecurity framework, equipping systems with tools and providing cybersecurity training to employees . In 2023, 100% of active management employees completed cybersecurity training, and many information security team members earned recognized certifications . The Audit Committee regularly reviews cybersecurity risks and incident reports, receiving annual updates from senior leadership .

Zero Waste & Sustainable Products

CSX has set company-wide goals to reduce hazardous waste generated from ongoing operations by 30% and to decrease ongoing operations waste disposed in a landfill to less than 10% of volume.

The company has implemented an e-waste buyback program that collected over 630,000 pounds of electronic waste, refurbishing more than 70% of laptops and 50% of desktops. Additionally, CSX is spearheading circularity initiatives, including a ties recycling program and terminal 'Clean Sweep' cleanups.