Citi Trends, Inc..
CTRN.US | Retail sale of clothing, footwear and leather articles in specialized stores
Citi Trends, Inc. is a value-priced retailer of urban fashion apparel, accessories, and home trends for the entire family. The company operates stores primarily in urban communities, offering a wide selection of branded and private-label merchandise at significantly reduced prices. Citi Trends focus...Show More
Better Health for All
-40
During the COVID-19 pandemic, Citi Trends closed all 574 stores, distribution centers, and offices.
1
The company furloughed substantially all store and distribution center personnel and about 40% of corporate staff.
2
Medical benefits for furloughed associates were continued for 30 days or through June 30, 2020.
3
The company also suspended its quarterly cash dividend and 401(k) company matching program.
4
Stores were reopened with reduced hours in Arkansas, and enhanced health, sanitation, safety, and social distancing guidelines were implemented.
5
Fair Money & Economic Opportunity
0
Citi Trends, Inc. is a retailer and does not offer lending or deposit services to consumers, nor does it generate or manage customer finance data. Therefore, KPIs related to APRs, fee structures, loan books, data portability, fair lending compliance, wealth-building outcomes, financial literacy programs, debt burden ratios, and product simplicity for financial products are not applicable to its core business. While the company targets African American and multicultural families in urban and lower-income communities, and operates stores in urban and secondary markets, this relates to its retail customer base, not clients of financial services.
1
The company provided over $200,000 in community donations in 2024, but this cannot be assessed as a percentage of pre-tax profit as the company reported a net loss of ($43.2) million for FY2024.
2
Fair Pay & Worker Respect
-40
In 2024, the CEO to median employee pay ratio was 248:1.
1
The company is not a party to any collective bargaining agreements, and none of its associates are represented by a labor union, indicating 0% collective bargaining coverage.
2
Employee engagement, based on an overall rating of 2.1 out of 5 stars, is approximately 42/100.
3
Only 16% of employees would recommend working at the company to a friend, and 14% approve of the CEO.
4
Fair Trade & Ethical Sourcing
0
No evidence available to assess Citi Trends, Inc. on Fair Trade & Ethical Sourcing.
Honest & Fair Business
-40
The company has established procedures for the confidential and anonymous submission of employee concerns regarding accounting, internal controls, or auditing matters.
1
However, there is no evidence provided regarding the independence of investigation processes, training, or the effectiveness of this policy.
Kind to Animals
0
No specific, concrete data points were found in the provided articles regarding Citi Trends, Inc.'s performance on any 'Kind to Animals' KPIs. The articles discuss human trafficking policies and general sustainable footwear trends but lack information on animal welfare practices, certifications, or related initiatives.
No War, No Weapons
0
The provided articles describe Citi Trends' supply chain policies regarding human trafficking and slavery, specifically in relation to the California Transparency in Supply Chains Act.
1
However, both articles explicitly state that they do not contain any specific, concrete data points, percentages, or outcomes relevant to the 'No War, No Weapons' value or its associated KPIs.
2
Therefore, no KPIs can be scored based on the evidence provided.
Planet-Friendly Business
-10
In 2023, the company achieved a waste diversion rate of 62%.
1
Respect for Cultures & Communities
0
No evidence available to assess Citi Trends, Inc. on Respect for Cultures & Communities.
Safe & Smart Tech
-50
Citi Trends experienced a data breach on January 14, 2023, involving a Hive ransomware attack on its back office and distribution center IT systems.
1
This breach affected thousands of employees and job applicants, compromising sensitive personal information including names, Social Security numbers, dates of birth, and financial account information.
2
Notification to impacted individuals was delayed by more than five months, beginning around June 21-22, 2023.
3
A class-action lawsuit alleges that the company failed to implement adequate cybersecurity measures and stored data unencrypted.
4
The company stated that sensitive customer data is not retained on its systems, and stores and financial systems remained operational.
5
Citi Trends filed a data breach notice with the Montana Attorney General and is under investigation for the breach.
6
The company explicitly states compliance with CCPA and VCDPA, and users have rights to opt-out of sales/sharing of personal information, request deletion, and correction of inaccurate data.
7
Opt-out requests are fulfilled within 15 business days, and verifiable consumer requests are responded to within 45 calendar days.
8
Zero Waste & Sustainable Products
-50
Citi Trends has implemented a few waste reduction initiatives. In 2022, the company launched a partnership with Goodwill, where 95% of the goods donated by the company are repurposed or sold.
1
Also in 2022, the company made a concerted effort to reduce plastic waste, resulting in a reduction in the number of plastic bags used per transaction.
2
Its two distribution centers are also working to improve recycling and reduce waste.
3
Customer reviews suggest mixed opinions on product durability, with some concerns about the lifespan of items like pants.
4
The company has not reported any waste disposal violations in the past three years.
5
Citi Trends states a dedication to sourcing products from companies that share its values around human rights, ethics, and environmental responsibility, but does not specify concrete waste-related requirements for suppliers.
6