Citizens Financial Services, Inc..
CZFS.US | Other monetary intermediation
Citizens Financial Services, Inc. operates as the bank holding company for First Citizens Community Bank. The bank provides a range of community banking services, including accepting various deposit accounts like checking, savings, and money market accounts, as well as certificates of deposit. It of...Show More
Better Health for All
0
No relevant data was found in the provided articles to assess Citizens Financial Services, Inc. (CZFS.US) against the 'Better Health for All' ethical value. The articles either pertained to a different company (Citizens Financial Group, CFG:US) or were unavailable/empty, providing no specific, concrete data points for any of the KPIs.
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Fair Money & Economic Opportunity
0
No evidence available to assess Citizens Financial Services, Inc. on Fair Money & Economic Opportunity.
Fair Pay & Worker Respect
0
No evidence available to assess Citizens Financial Services, Inc. on Fair Pay & Worker Respect.
Fair Trade & Ethical Sourcing
0
Citizens Financial Services, Inc. (CZFS.US) is a bank holding company. As such, it does not procure or trade physical commodities, nor does it have a supplier base requiring welfare or sourcing audits, supply chain tiers to map, or material sourcing of at-risk inputs. Therefore, there is no relevant evidence to score fair_trade_cert_share, audit_frequency, traceability_coverage, remediation_speed, or materials_risk_index, resulting in an N/A (0) score for these KPIs.
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While Article 0 mentions allegations of 'forced labor' against private prison operators financed by 'Citizens Financial Group',
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this relates to the bank's clients, not its own upstream labor practices or supply chain for its operations, leading to an N/A (0) for forced_child_labour_incidents. Similarly, no specific data on the percentage of CZFS.US's supplier contracts that include enforceable ethical-sourcing clauses or the percentage of its procurement budget directed to diverse suppliers is provided,
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resulting in N/A (0) for ethical_clause_coverage and supplier_diversity_spend.
Honest & Fair Business
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No evidence available to assess Citizens Financial Services, Inc. on Honest & Fair Business.
Kind to Animals
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Citizens Financial Services, Inc. operates as a bank holding company providing financial services. Its core business model does not involve products requiring cruelty-free certification, animal testing, animal-derived ingredients, animal-related operations, or animal agriculture. Therefore, all KPIs related to 'Kind to Animals' are not applicable to the company's operations."
No War, No Weapons
0
No specific, concrete evidence was found in the provided articles to assess Citizens Financial Services, Inc. against any of the 'No War, No Weapons' KPIs. The articles primarily discuss internal codes of ethics, general business operations, and sustainability reports without detailing any involvement in arms, defense, dual-use technologies, or related peacebuilding initiatives. Mentions of compliance with economic sanctions are general statements of policy rather than specific outcomes or frequencies of sales.
1
Information regarding AI use pertains to internal data security rather than military applications or safeguards.
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Therefore, all KPIs are omitted due to lack of direct evidence.
Planet-Friendly Business
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The company has a 2030 target to reduce Scope 1 and 2 emissions by 29% from a 2023 baseline, which is stated as aligned with a 1.5°C pathway, but it is not explicitly stated as SBTi-validated.
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In 2024, 100% of the company's electricity consumption was matched using renewable energy credits (RECs) via a virtual power purchase agreement.
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Citizens has a net-zero target year of 2035.
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The company completed an enterprise climate risk assessment in 2023, evaluating physical and transition risks, and piloted a client climate questionnaire, but full TCFD alignment and robust climate scenario analysis are not detailed.
4
One office, in Westwood, MA, earned an Energy Star Certification with a score of 92 out of 100 in October 2024, placing it in the top 10% of comparable buildings nationwide, but this represents a small portion of its facilities.
5
The company reported no instances of non-compliance with laws and regulations requiring disclosure during the reporting period,
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though a $7,510 environmental violation from 2007 was noted in historical data.
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Citizens engaged 38% of its vendors by spend in 2023, exceeding an internal goal of 35%.
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Respect for Cultures & Communities
0
No relevant evidence was found in the provided articles for CZFS.US (Citizens Financial Services, Inc.). The articles refer to 'Citizens Bank' (citizensbank.com), which is a distinct entity from CZFS.US and its subsidiary First Citizens Community Bank.
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Therefore, no KPIs could be assessed against the rubric.
Safe & Smart Tech
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In December 2024, an insider-driven breach affected 8,300 individuals, exploiting employee credentials to access GDPR-protected information.
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The company activated its incident response protocol, engaged Mandiant consultants, and offered free credit monitoring to affected customers.
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The company states that while it has experienced cybersecurity incidents in the past, risks from cybersecurity threats have not materially affected it to date.
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Vulnerability assessments are conducted regularly using internal staff and third-party specialists.
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The company mentions compliance with CCPA and GDPR, and its information security program is designed around regulatory guidance and industry standards.
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However, the CFPB fined the bank $9 million in 2024 for mishandling credit card disputes.
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Zero Waste & Sustainable Products
0
The provided articles for Citizens Financial Services, Inc. (CZFS.US) do not contain specific, quantifiable data related to any of the Key Performance Indicators for the 'Zero Waste & Sustainable Products' ethical value. The articles primarily discuss Citizens Financial Group's broader ESG initiatives, such as sustainable finance targets, emissions reduction goals, and community development.
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However, they explicitly state the absence of data on waste diversion rates, product recyclability, packaging sustainability, recycled content, single-use plastic reduction, take-back programs, circular design principles, waste reduction initiatives, hazardous waste management, product durability, repairability scores, waste audit frequency, zero-waste certifications, waste disposal violations, material efficiency, packaging-to-product ratios, waste reduction targets, supplier waste requirements, or customer waste education for CZFS.US.
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