Better Health for All

Dell's IT infrastructure and AI solutions significantly contribute to healthcare, enabling advancements in diagnostics, treatment, and research. Examples include a 100% remission rate in an FDA-approved clinical trial,

a 60% reduction in tumor analysis time, and the Digital LifeCare platform enrolling 414 million beneficiaries for non-communicable disease management. The company's digital inclusion programs have reached over 396 million people since FY20, with 51.5% identifying as girls, women, or underrepresented groups, and its AI solutions and Solar Community Hubs empower rural and underserved communities with healthcare access. Dell's Digital LifeCare program has trained over 94,000 healthcare professionals. Dell ensures robust protection for sensitive healthcare data, with solutions meeting HIPAA, HITECH, and EU Data Protection Directives, SOC 2 Type II compliance, 99.5% data integrity confidence, and 3.5x more security features. Dell also emphasizes preventative health through its Digital LifeCare platform for NCDs and health screenings in Solar Community Hubs. During public health emergencies, Dell mobilized 12 Portable Connectivity Centers in Ukraine, Poland, and Romania to support refugees.

Fair Money & Economic Opportunity

Dell offers Dell Business Credit with a maximum APR of 29.49%

and late payment fees ranging from $15 to $39 . These terms are transparently provided. Dell Financial Services reported $1.6 billion in new financing originations in Q3 of Fiscal 2025 . The maximum APR of 29.49% is below the 36% threshold for high-cost products. Dell also provides a Technology Ownership program, enabling businesses to spread technology costs over 12 to 60 months . Beyond direct financial products, Dell spent over $3 billion with diverse and small businesses in FY22 through its Supplier Diversity Program . The company's partnerships have reached over 200,000 young people since 2021 , securing 9,481 first jobs , and a Solar Community Hub in Mexico provides workforce training to over 20,000 residents in underserved communities .

Fair Pay & Worker Respect

Dell Technologies reported a recordable injury/illness rate of 0.03 cases per 100 full-time equivalent employees in FY24, with zero work-related fatalities.

All Dell's manufacturing sites worldwide are certified to ISO 45001 Occupational Health and Safety Management System. The company's CEO pay ratio for Fiscal Year 2025 was 42:1, comparing Michael S. Dell's total compensation of $3,092,256 to the median employee pay of $74,070. There have been no substantiated labor-law or human-rights violations reported for Dell Technologies in the past three years (2023-2025). A U.S. appeals court dismissed a child labor case against Dell in 2024. Dell has a Human Rights Policy and a Statement Against Modern Slavery, Human Trafficking, and Child Labor. The company also prohibits suppliers from charging recruitment fees to workers, resulting in $3,370,568 in recruitment fees returned to workers in FY24.

Fair Trade & Ethical Sourcing

Dell Technologies adheres to the Responsible Business Alliance Code, which prohibits forced or child labor, and implements labor monitoring programs.

While a lawsuit alleging benefit from child labor in Congo's cobalt mines was filed, the U.S. Court of Appeals dismissed the case in March 2024, finding no participation in a venture under forced labor laws. Dell conducts supply chain audits through third-party RBA-certified auditors and employs a due diligence process aligned with the OECD's five-step framework for responsible mineral sourcing, collaborating with initiatives like the Responsible Minerals Initiative. In 2023, Dell spent over $3 billion with diverse and small businesses, including minority- and women-owned businesses, marking its 14th consecutive year of exceeding $1 billion in such spending. Dell has also been recognized as one of the World's Most Ethical Companies by Ethisphere Institute for 11 consecutive years.

Honest & Fair Business

Dell Technologies was recognized for the 12th time by the Ethisphere Institute as one of the World's Most Ethical Companies in 2024

. The company collaborates with global governments on AI ethics, focusing on combating deepfakes, fraudulent activities, and biases in AI applications . Dell also engages in regular audits, including confidential interviews with supplier management and workers, to ensure ethical recruitment and fair treatment across its supply chain .

Kind to Animals

The provided articles detail Dell Technologies Inc.'s general sustainability initiatives, including a commitment to 100% recycled or renewable packaging materials by 2030

, the use of over 24,000 pounds of ocean-bound plastic in 2020 , and a closed-loop recycling program that has recovered approximately 800,000 tonnes of electronics since 2008 . Additionally, 59% of electricity used in fiscal year 2023 came from renewable sources , with a goal of 100% by 2040 . While these efforts are described as indirectly benefiting the environment and wildlife habitats by reducing pollution and e-waste, the articles explicitly state they result in a 'neutral impact' on the 'Kind to Animals' value. Crucially, the evidence does not provide specific, quantifiable data points such as measurable biodiversity impact, species recovery metrics, animal testing volumes, percentages of cruelty-free certified products, or details on animal-derived ingredients or humane certifications, which are required by the rubric's KPIs.

No War, No Weapons

Dell Technologies abides by and is held accountable to the Responsible Business Alliance (RBA) Code of Conduct and Dell’s Supplier Principles

, which require direct material suppliers to conduct due diligence on conflict minerals. The company supports, respects, and upholds internationally recognized human rights . Dell’s due diligence framework conforms in all material aspects with the OECD Due Diligence Guidance for Responsible Supply Chain of Minerals from Conflict-Affected and High-Risk Areas . Annually, Dell requests suppliers to survey their supply chains and report using the Conflict Minerals Reporting Template (CMRT) .

Planet-Friendly Business

Dell Technologies achieved a 99.3% landfill avoidance rate for nonhazardous waste in Fiscal Year 2024.

The company sourced 62.2% of its electricity from renewable sources in FY24. Dell's 2030 emissions targets for Scope 1 and 2 have been validated by SBTi as aligned with a 1.5°C trajectory. In FY24, 2.77% of freshwater used was sourced from high water stress locales. Dell reported no material environmental fines or remediation costs in FY24. The company uses the TCFD framework and conducted a climate-specific risk assessment in FY24, incorporating the latest IPCC climate scenarios. In terms of material usage, 10.8% of materials used in products in FY23 were recycled or renewable content.

Respect for Cultures & Communities

Dell Technologies supported 535 nonprofit partners cumulatively from FY20 to FY24.

The company also established a Tribal Advisory Council for its Girls Who Game program on the San Carlos Apache reservation, which helps preserve traditional culture and values. Dell periodically engages third-party experts to conduct formal human rights impact assessments. No cultural appropriation incidents have been reported.

Safe & Smart Tech

Dell Technologies experienced a data breach in 2024 affecting approximately 49 million customers.

Additionally, in July 2025, 1.3 TB of internal data was exfiltrated from a Customer Solution Center by a cyber extortion group, though Dell stated this data was non-sensitive. The company has established ethical AI principles, a governance framework, an AI Review Board to review all internal AI use cases, and appointed a Chief AI Officer. Dell holds 16 new industry certifications from FY24, including 6 SOC2 Type 2 certifications and ISO/IEC 27001. All employees receive annual foundational security training, and nearly 18,000 engineers completed an annual Secure Development Training refresher in FY24. Dell expanded its enhanced Privacy Center to 74 global locations in FY24, providing customers with more control over their personal data. A Privacy by Design Standard has been launched, defining minimum privacy requirements for all information systems, products, and services, supported by tools and processes for team members. A public bug bounty program covers most Dell-developed products and applications.

Zero Waste & Sustainable Products

Dell's packaging materials were 96.4% reused or recycled.

Its Latitude 5000 series laptops incorporate 71% recyclable materials. The company committed to a waste-free packaging stream by 2020, aiming to eliminate over 20 million pounds of packaging material. Dell integrates modular designs to extend PC lifespans and enhance recyclability, with Pro notebooks featuring modular ports for improved repairability. Circular design principles are embedded in multiple product lines, utilizing recycled materials like tree-based bioplastics, reclaimed carbon fiber, and ocean-bound plastics. The company operates a closed-loop recycling program, recovering 1.6 billion pounds of electronics since 2007, and established a closed-loop plastics supply chain in 2014. Dell also introduced sustainable packaging solutions, including a global ocean-bound plastics supply chain, and received the EPA Gold Tier Award for its electronics collection and recycling program.