Better Health for All

Duluth Holdings Inc. recalled 22,400 children's pajamas on January 23, 2025, due to flammability regulation violations, although no injuries were reported.

These pajamas, sold for approximately $35 each, represent a very small fraction (estimated at 0.125% of FY24 net sales) of the company's revenue, and the company initiated a clear process for refunds and garment destruction. During the COVID-19 pandemic, from May 4 to May 31, 2020, the company partnered with the American Red Cross to donate 5% of the purchase price of select apparel items to relief efforts.

Fair Money & Economic Opportunity

Duluth Holdings Inc. is a retailer and does not offer lending or deposit services to consumers, nor does it operate as a financial institution. Therefore, most KPIs related to financial services, such as underserved client share, pricing fairness, exploitative fee exposure, inclusion initiatives, data accessibility for financial data, fair lending compliance, wealth building outcomes, debt burden ratio, geographic inclusion for banking services, and product simplicity for financial products, are not applicable. While the company's Employee Assistance Fund website provides links to financial learning tools,

the company is not in financial services, making the KPI for financial literacy initiatives not applicable in this context. There is no specific quantitative evidence regarding profit reinvestment in community finance or profit-sharing with underserved communities.

Fair Pay & Worker Respect

The company's employee satisfaction, based on Glassdoor reviews, is 3.8 out of 5 stars, and 71% of employees would recommend working there.

This general employee rating is consistent with the Retail & Wholesale industry average of 3.4 stars. Specific ratings include 3.3 out of 5 stars for compensation and benefits, 4.0 out of 5 stars for work/life balance, and 3.9 out of 5 stars for culture and values. There are no mentions of specific regulatory actions, violations, fines, or compliance issues.

Honest & Fair Business

The company has a formal whistleblower protection policy and provides a 24/7 ethics hotline accessible via a website.

However, there is no evidence provided regarding independent investigation processes for reports made through this channel.

Kind to Animals

Duluth Holdings Inc. uses animal materials including leather, exotic animal hair, exotic animal skin, down, and wool in its products.

The company does not use fur or angora. As of April 2022, there is no evidence that the company traces any animal product to the first stage of production, nor is there evidence of a policy to minimize the suffering of animals. A third-party assessment in April 2022 rated the company's animal welfare as 'not good enough' (2 out of 5). The company's Supplier Code of Conduct (version 3.0.2022) requires suppliers to adhere to environmental protection laws and allows for on-site inspections, including unannounced visits, to monitor standards and assure product quality. The company faced consumer backlash in 2025 and 2026 for an advertisement describing wool as 'smelly animal fur' while promoting polyester fleece as an alternative.

Respect for Cultures & Communities

No specific, concrete evidence was found in the provided articles to assess Duluth Holdings Inc. against any of the KPIs for 'Respect for Cultures & Communities'.

The articles focused on company descriptions and career information, without detailing formal partnerships, community investments, cultural incident records, or other relevant metrics.