Better Health for All

Dun & Bradstreet's primary business involves providing business decisioning data and analytics, which generally has a neutral direct impact on health outcomes. While the company offers solutions to public health agencies to combat healthcare fraud, waste, and abuse, aiming to improve public health outcomes, these are indirect contributions

. Most health-specific KPIs are not applicable to its core operations, as its products do not directly develop medical treatments, provide preventative healthcare solutions, or champion mental and physical wellness programs. However, Dun & Bradstreet holds a TRUSTe Privacy Verified seal and ISO 27001 and ISO 27701 certifications for information security and privacy, which are relevant to its handling of health-related data in its fraud prevention services .

Fair Pay & Worker Respect

The CEO to median employee pay ratio for Dun & Bradstreet in 2023 was 110:1.

Employee engagement is reflected by 81% of employees stating they would recommend the company. No substantiated labor-law or human-rights violations were mentioned in the provided articles.

Fair Trade & Ethical Sourcing

As a data and analytics company, Dun & Bradstreet does not procure or trade physical commodities. Consequently, KPIs related to physical supply chains, such as fair-trade certifications, materials risk, traceability coverage, and direct exposure to upstream forced or child labor incidents, are not applicable to its operations. Similarly, the specific types of welfare and sourcing audits and associated remediation processes measured by this value are not relevant to its supplier base. While Dun & Bradstreet's Code of Conduct for Suppliers mandates ethical conduct, including prohibiting forced or child labor, for business partners with contracts exceeding SEK 1 million, no percentage of total supplier contracts covered by these enforceable clauses is provided.

Furthermore, no data is available regarding the percentage of the procurement budget directed to diverse suppliers. The company did launch a Human Trafficking Risk index, but this is a solution offered to other companies, not a metric of DNB's own ethical sourcing performance.

Honest & Fair Business

Dun & Bradstreet has a robust Global Anti-Corruption Policy, revised in April 2020, which applies globally to all employees, officers, and directors.

This policy explicitly prohibits facilitation payments, mandates prudent due diligence and screening for third parties, and requires accurate record-keeping. It also provides a 24/7 Global Compliance Hotline, allows for anonymous reporting, and strictly prohibits retaliation against whistle-blowers. Historically, the company faced FCPA violations between 2006 and 2012, resulting in a $9 million SEC fine in 2018. Dun & Bradstreet self-disclosed these issues, cooperated with the investigation, and undertook significant remediation, including terminating 11 individuals, which led to a DOJ declination of prosecution. There is no evidence of ethics-related regulatory fines in the past three years.

Kind to Animals

Dun & Bradstreet (DNB.US) is a global provider of business decisioning data and analytics, offering services and solutions such as credit risk management and data management.

Given its service-oriented business model, the company does not engage in activities related to animal products, animal testing, animal agriculture, or direct habitat impact. Therefore, all KPIs concerning animal welfare, testing, sourcing, and conservation are not applicable to its core operations.

Planet-Friendly Business

DNB.US's 2024 ESG Report includes TCFD Indices, indicating partial alignment with climate-risk disclosure recommendations, though specific details on scenario analysis are not provided.

The company's Jacksonville, Florida headquarters has been ENERGY STAR certified by the EPA since 2020. DNB.US has committed to supporting the planting of 19,600 trees through Grow Trees. With 9,600 trees planted since the program began in 2022. This initiative is projected to create over 1,600 days of employment in rural communities and potentially offset more than 390,000 kgs of CO2 annually when the trees mature.

Respect for Cultures & Communities

The provided articles do not contain specific, quantifiable data points for any of the KPIs related to Respect for Cultures & Communities.

While general commitments to social responsibility, community engagement, and employee volunteerism are mentioned, there is no evidence regarding formal partnerships with community groups, revenue reinvested locally, cultural appropriation incidents, cultural impact assessment protocols, local employment ratios, grievance mechanisms, FPIC processes, community governance inclusion, cultural preservation investment, local procurement, indigenous suppliers, cultural site protection, social license to operate, charitable giving to cultural heritage, community fund allocation, language inclusivity, cultural incident response, or cultural sensitivity training completion.

Safe & Smart Tech

Dun & Bradstreet Austria GmbH was found by the Austrian Federal Administrative Court to have infringed Article 15(1)(h) of the GDPR, a ruling confirmed by the CJEU.

This infringement stemmed from a failure to provide meaningful information about the logic involved in an automated decision-making process , significantly impacting algorithmic transparency and user data control by hindering individuals' ability to assess the accuracy and fairness of data processing and exercise their rights. This also represents a gap in regulatory compliance. Despite this, D&B demonstrates a commitment to AI ethics and privacy. The company has an AI Governance Council , an AI Ethics Policy with 11 principles , and received TRUSTe Responsible AI Certification in 2024 , which assesses AI for fairness, safety, and explainability. D&B aligns its AI practices with global frameworks such as OECD AI Principles, NIST AI Risk Management Framework, ISO/IEC 42001:2023, and the EU AI Act. The company also holds extensive privacy and security certifications, including ISO 27701 (PIMS) , ISO 27001 (ISMS) , multiple EU-U.S. and Swiss-U.S. Data Privacy Frameworks , APEC Cross-Border Privacy Rules System , and Global Cross Border Privacy Rules. The TRUSTe certification and ISO 27701 compliance indicate regular, comprehensive AI audits. In a separate incident, a 52GB database containing approximately 33.6 million records, including job titles and email addresses, was exposed. The company stated there was no exposure of sensitive personal information and no infiltration of its system , and is investigating how the data was exfiltrated.