DOUGLAS AG.
DOU.XETRA | Retail sale of pharmaceutical and medical goods, cosmetic and toilet articles in specialized stores
Douglas AG is a leading European retailer in the beauty and personal care industry. The company operates a network of brick-and-mortar stores, primarily in Europe, and also has a significant online presence. Douglas offers a wide range of products, including perfumes, cosmetics, skincare, and hairca...Show More
Better Health for All
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The provided articles do not contain specific, quantifiable evidence directly related to the 'Better Health for All' ethical value for DOU.XETRA. While the company is a beauty retailer
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and some articles mention 'clean beauty' initiatives
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or ingredient lists for individual products
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, this information is not sufficient to assess the net health effect of the entire product portfolio, the percentage of revenue from harmful products, or the company's overall safety record. There is also no data on price accessibility for health products
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, programs for vulnerable populations' health needs
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, or specific health-related R&D investments
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. General statements about data protection
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or environmental efforts
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do not meet the specific requirements for health data responsibility or health externalities. Therefore, no KPIs can be scored based on the available evidence.
Fair Money & Economic Opportunity
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DOU.XETRA is a beauty and personal care retailer, not a financial institution. The provided articles, including financial statements and press releases, do not contain any data related to consumer lending, financial products, fees, or financial literacy initiatives offered by DOU.XETRA.
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While 'The Douglas Foundation' () mentions initiatives like affordable housing, urban farming, and scholarships, these are not attributed to DOU.XETRA's core business or financial services, nor do they provide specific quantitative data applicable to the KPIs.
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Therefore, no KPIs under the 'Fair Money & Economic Opportunity' value can be scored based on the provided evidence.
Fair Pay & Worker Respect
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The CEO's maximum total compensation is EUR 7,000,000, while the average employee compensation is EUR 93,320, resulting in a pay ratio of approximately 75:1.
1
The company achieved an average employee engagement score of 72% in its 2023/2024 employee survey across participating countries, which is an improvement from 61% in the German headquarters the previous year.
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Voluntary employee turnover was 24% in the 2020/2021 fiscal year.
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The company offers discounted health insurance with Southern Cross for employees and their families, income protection insurance from day one, and life insurance after 12 months, but a specific percentage of the workforce covered is not provided.
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Fair Trade & Ethical Sourcing
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No specific, quantitative evidence was found in the provided articles for any of the KPIs related to Fair Trade & Ethical Sourcing for DOU.XETRA (Douglas AG). Information regarding policies, commitments, or general expectations for suppliers was present, but lacked the concrete data points (e.g., percentages, frequencies, incident numbers, or remediation times) required by the rubric for scoring.
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Honest & Fair Business
-60
The company has a formal whistleblower protection policy, including a 24/7 external whistleblowing system provided by WhistleB, with options for anonymous reporting and protection against retaliation.
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For ethics complaints, the company acknowledges receipt within 7 days and provides an outcome of investigation within 3 months (90 days).
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A zero-tolerance policy on corruption and bribery is in place, with guidelines and advice available to employees, and the whistleblower policy explicitly covers corruption, bribery, and fraud.
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An external whistleblowing system provided by WhistleB suggests third-party verification of the process, and a supplier code of conduct exists.
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Kind to Animals
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No evidence available to assess DOUGLAS AG on Kind to Animals.
No War, No Weapons
-10
The company, a beauty retailer, has no reported revenue from arms or defense contracts, nor does it develop dual-use technology or engage in military AI.
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It does not have any defense business to oversee, nor does it engage in defense-related lobbying.
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The company's core business does not involve exports requiring end-user certificates, nor does it have assets in conflict-exposed sectors that would necessitate a divestment policy.
3
In 2022, Douglas donated over EUR 1 million in money and hygiene products to Ukrainian war refugees, which represents approximately 0.032% of its EUR 3.1 billion revenue from 2020/21.
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The company's Supplier Code of Conduct, updated in April 2024, explicitly states that suppliers must not provide products containing conflict minerals and must comply with international trade controls and sanctions laws.
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In 2025, 100% of newly onboarded vendors accepted the Supplier Code of Conduct.
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Risk analysis for human rights due diligence is carried out at least once a year and on an ad hoc basis, with measures and complaints procedures reviewed annually.
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The company states it takes into account the principles of the UN Global Compact.
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Its Code of Conduct outlines responsible business practices.
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Planet-Friendly Business
-60
DOU.XETRA reported total Scope 1, 2, and 3 greenhouse gas emissions of 93,706 tCO₂e for FY 2022/23, which represents a 2.85% decline from FY 2021/22.
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The company has committed to setting Science-Based Targets (SBTs) by 2025 and is planning to assess climate ambitions in accordance with SBTi, including a Scope 3 reduction target.
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Its Düsseldorf headquarters building is LEED Gold certified.
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The company is assessing the environmental impact of its corporate brand products.
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DOU.XETRA aims for a 10% reduction in its corporate brand portfolio carbon footprint by 2027 and 20% by 2030.
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The company is integrating TCFD recommendations into its risk management and is preparing for CSRD reporting obligations and EU Taxonomy.
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DOU.XETRA partners with Plastic Bank to prevent plastic waste, but no broader climate justice programs are detailed.
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Respect for Cultures & Communities
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No specific, concrete evidence was found in the provided articles regarding DOU.XETRA's performance on any of the KPIs related to Respect for Cultures & Communities. The articles primarily consist of job postings
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, academic papers on Indigenous rights and consultation in Canada
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, or policy documents from a different company named Douglas Dynamics
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, none of which provide relevant data for DOU.XETRA (Douglas AG).
Safe & Smart Tech
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The company uses automated pre-selection for trainee and dual study applications based on qualification characteristics and school grades, and in the event of such a (partially) automated decision, users have a right to human intervention, to express their point of view, and to contest the decision.
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Data transmission uses SSL (Secure Socket Layer).
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Users have rights to access, rectify, erase, restrict processing, and data portability, with a 30-day response time for requests.
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The company states it collects only necessary data and limits retention periods, with website visit data stored for seven days and applicant data for six months.
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The DOUGLAS Group ensures customer information is handled in full compliance with GDPR and other applicable data privacy laws, and its data processing activities are tied to compliance with GDPR, the German Stock Corporation Act, and other regulations.
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Employee security training is provided during inductions and annually, with online materials.
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The Investor Portal requires a shareholder number and password for login and uses a security cookie (X-CSRF token) to prevent Cross-Site Request Forgery (CSRF) attacks.
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Zero Waste & Sustainable Products
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No evidence available to assess DOUGLAS AG on Zero Waste & Sustainable Products.