European Wax Center, Inc..
EWCZ.US | Hairdressing and other beauty treatment
European Wax Center, Inc. operates a network of wax centers in the United States. The company provides waxing services, including body and facial waxing, as well as a line of proprietary skincare products. It primarily caters to women but also offers services for men. European Wax Center franchises ...Show More
Better Health for All
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No evidence available to assess European Wax Center, Inc. on Better Health for All.
Fair Money & Economic Opportunity
0
European Wax Center, Inc. operates wax centers and sells related products.
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The company does not offer lending, deposit services, or any consumer credit products.
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Therefore, all KPIs related to financial services, such as underserved client share, pricing fairness, exploitative fee exposure, inclusion initiatives (as defined by loan/insurance book share), data accessibility, fair lending compliance, wealth building outcomes (credit/savings growth), profit reinvestment in community finance, financial literacy initiatives, debt burden ratio, geographic inclusion (for financial access points), and product simplicity (for financial products), are not applicable to its core business model. While the company engages in philanthropic activities,
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DE&I initiatives,
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and offers scholarships to associates,
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these do not align with the specific financial metrics and definitions provided in the rubric for this value.
Fair Pay & Worker Respect
-10
The company's overall employee satisfaction rating on Glassdoor is 3.0 out of 5 stars, which translates to 60% on a 100-point scale.
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This falls into the -20 tier for worker engagement. No specific quantitative data is available for living wage coverage, CEO to median pay ratio, collective bargaining share, safety incident rate, pay equity ratio, turnover rate, labor violation incidents, insecure contract share, or health insurance coverage.
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Fair Trade & Ethical Sourcing
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No evidence available to assess European Wax Center, Inc. on Fair Trade & Ethical Sourcing.
Honest & Fair Business
-40
The company has a whistleblower policy, effective August 4, 2021, which permits employees to report possible violations of federal law or regulation to governmental agencies without prior authorization or company notification.
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It also includes protection against retaliation for submitting complaints, providing information, or participating in investigations, and an Ethics Line is available.
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European Wax Center (Headquarters) is not a BBB Accredited Business.
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Over the last three years, 20 complaints were filed, with 17 remaining unanswered and 3 resolved.
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One complaint detailed a 3-month delay in receiving a promised refund of $207.
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The company has an anti-corruption policy that requires compliance with all applicable anti-bribery laws, including the U.S. Foreign Corrupt Practices Act, and prohibits offering, paying, or receiving bribes or kickbacks.
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However, there is no evidence of training frequency or effectiveness metrics for this policy.
Kind to Animals
50
European Wax Center states that all of its products are cruelty-free and are PETA approved.
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The company ensures that neither its ingredients nor finished products are tested on animals, and its suppliers and third parties follow the same standard.
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According to PETA, European Wax Center does not test on animals.
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The company's core business model is service-oriented, and it has no animal husbandry or captive operations under its control, nor does it have animal inputs in its product lines.
No War, No Weapons
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European Wax Center, Inc. operates in the beauty and personal care services sector, providing waxing services and related skincare products
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. The company's business model has no direct or indirect links to the defense or arms industry
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. There is no evidence of involvement in arms manufacturing, military contracts, or conflict facilitation
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. Therefore, based on the available information, a neutral score is appropriate due to the lack of any connection to war or weapons.
Planet-Friendly Business
-20
The company has no specific regulatory actions, violations, fines, or compliance issues mentioned in any of the provided articles, including summaries of its 2022 and 2023 ESG reports.
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This indicates a record of zero environmental compliance violations.
Respect for Cultures & Communities
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No evidence available to assess European Wax Center, Inc. on Respect for Cultures & Communities.
Safe & Smart Tech
-20
European Wax Center experienced a minor data breach on April 18, 2023, affecting 1,592 Washington residents, with compromised data including first and last names and full dates of birth.
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Notification occurred on May 25, 2023, and mitigation measures included Multi-Factor Authentication (MFA) implementation, training sessions for franchisees on MFA, supplemental dark web monitoring, and 12 months of credit monitoring services.
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The company provides regular, mandatory cybersecurity training to its employees.
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Its privacy policy states that users can access, correct, update, or delete their data, and for European residents, specifically mentions data access and deletion rights.
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The company retains order information until a user requests deletion, which implies retention periods of 5-7 years or more if no deletion is requested.
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The company also states a general compliance with applicable laws and regulations.
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Zero Waste & Sustainable Products
-20
The company has achieved a 55% reduction in plastic applicator waste.
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For its packaging, 78% of wax formulation packaging is recyclable, and 65% of pre/post-wax treatment packaging is biodegradable.
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The company has set waste reduction targets, including a 42% reduction in disposable waxing strips and a 55% reduction in plastic applicator waste.
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