FIELMANN GROUP AG.
FIE.XETRA | Retail sale of pharmaceutical and medical goods, cosmetic and toilet articles in specialized stores
Fielmann Group AG is a German-based company operating in the optical industry. It primarily designs, manufactures, and retails eyewear, including glasses, frames, and contact lenses. The company operates a large network of retail stores across Europe, offering eye examinations, vision correction sol...Show More
Better Health for All
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Fielmann's core business of providing eyewear and hearing aids are medical products that deliver substantial health benefits. Its Eye Health Service performed over 130,000 eye health check-ups in Europe in 2024, leading to more than 16,000 referrals to ophthalmologists in the first nine months of 2024.
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The company maintains an outstanding safety record, with no recalls, regulatory sanctions, lawsuits, or incidents requiring reporting to authorities noted in 2023.
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Fielmann demonstrates strong price accessibility by offering a 'zero-cost' option for glasses with statutory health insurance and non-insurance glasses priced at €19, maintaining price leadership.
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These affordable options, along with online sales, help reach vulnerable populations.
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The company further supports health equity by donating 10,000 pairs of eyewear for 2023 earthquake relief.
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Fielmann is a significant contributor to healthcare workforce capacity, being the largest provider of apprenticeships and training for opticians and hearing care professionals in Central Europe, with over 4,000 apprentices annually and €20 million invested in training in 2023.
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Its data protection management system is GDPR compliant, with 84.3% of 20,734 data protection inquiries answered within 5 days in 2023.
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The company also supports health education through its extensive apprenticeships, training programs, and the Fielmann Academy, which hosts colloquia on optical and ophthalmological subjects.
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Fair Money & Economic Opportunity
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Fielmann Group AG operates in the optical industry, primarily designing, manufacturing, and retailing eyewear. There is no evidence to suggest that Fielmann Group AG offers lending, deposit, insurance, or other financial services to consumers or businesses. Consequently, all KPIs related to financial services, such as underserved client share, pricing fairness, exploitative fee exposure, inclusion initiatives, data accessibility for financial data, fair lending compliance, wealth-building outcomes, community finance reinvestment, financial literacy initiatives, debt burden ratio, geographic inclusion for financial services, and product simplicity for financial products, are not applicable to the company's operations.
Fair Pay & Worker Respect
10
The company's CEO to median employee remuneration ratio was 82.77 in 2024.
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The employee engagement index was 3.82 out of 5 points in 2023, which translates to 76.4% on a 100-point scale.
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Voluntary employee turnover was 16.91% in 2024.
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Fair Trade & Ethical Sourcing
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No evidence available to assess FIELMANN GROUP AG on Fair Trade & Ethical Sourcing.
Honest & Fair Business
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Fielmann Group demonstrates strong performance in resolving customer data protection inquiries, with 83% of inquiries answered within 5 days in 2022, indicating a median resolution time of less than 7 days.
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The company has a comprehensive anti-corruption framework, including a Code of Conduct for employees and suppliers, a compliance guideline, and a Compliance Management System that is regularly checked by an independent external consultant.
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It assesses business locations for corruption risks, with 139 stores assessed in 2023.
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An electronic whistleblowing system is provided, allowing whistleblowers to remain anonymous, and a formal whistleblower protection policy exists with instructions to contact superiors, internal audit, or the Management Board.
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,
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However, there is no public evidence regarding independent investigation processes for whistleblowing cases.
Kind to Animals
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Fielmann Group AG's Corporate Social Responsibility reports from 2017
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, 2018
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, 2019
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, 2021
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, 2022
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, and 2023
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, as well as its sustainability page
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, explicitly state that data on animal welfare, animal testing, and animal-related sourcing practices are not provided as these topics are not considered relevant to the company's business model. While the company reports on tree planting initiatives
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, the articles do not provide measurable biodiversity impact, species recovery, or habitat restoration metrics required by the 'wildlife_conservation_impact' KPI. Consequently, no specific, concrete data points are available to assess Fielmann against the 'Kind to Animals' ethical value for any of the defined KPIs.
No War, No Weapons
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Fielmann Group AG operates in the optical and audiology industry, focusing on eyewear and hearing aids. The provided articles consistently describe the company's core business as civilian, with no mention of involvement in arms manufacturing, defense contracts, dual-use technologies, or military-related activities. Consequently, there is no evidence of revenue from arms contracts, sales to embargoed regimes, or any defense-related assets or operations. While the company provided over 80,000 free glasses to Ukrainians, the articles do not quantify this as a proportion of revenue allocated to peacebuilding or disarmament initiatives.
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Therefore, most KPIs are scored as N/A due to the absence of defense or arms-related activities in the company's core business, and others are omitted due to a lack of specific, quantifiable evidence.
Planet-Friendly Business
-60
The Fielmann Group has not explicitly stated SBTi-validated targets.
The company's waste diversion rate is 63.06%, with 17,180.48 tons diverted from disposal out of 27,245.49 tons generated.
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0% of capital expenditure is aligned with the EU Sustainable Taxonomy.
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Only 0.94% of Scope 3 emissions are calculated using primary data obtained from suppliers.
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The company has set a Group-wide target to achieve net zero by 2040.
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A comprehensive climate risk scenario analysis has been carried out, covering physical risks, transition risks, and opportunities across the entire value chain.
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Respect for Cultures & Communities
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No specific, concrete data points were found in the provided articles for any of the KPIs related to Respect for Cultures & Communities. Information regarding formal partnerships, local community reinvestment, cultural appropriation incidents, cultural impact assessment protocols, local employment ratios, grievance mechanisms, community complaint resolution times, FPIC participation rates, community governance inclusion, cultural preservation investment, local procurement share, indigenous supplier count, cultural site protection, social license to operate, charitable giving to cultural heritage organizations, community fund allocation, language inclusivity, cultural incident response, or cultural sensitivity training completion was not explicitly provided or did not meet the specific quantitative thresholds of the rubric.
Safe & Smart Tech
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No evidence available to assess FIELMANN GROUP AG on Safe & Smart Tech.
Zero Waste & Sustainable Products
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Fielmann reported no waste disposal violations or citations in 2020, and no significant environmental risks were identified in 2022 or 2023.
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The company requires 100% of its current and new key product suppliers to commit to a Code of Conduct that addresses environmental standards.
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Fielmann has also integrated circular design principles into some product lines, launching sustainable eyewear collections using recycled and bio-based acetate.
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However, specific quantitative data on waste diversion rates, product recyclability, packaging sustainability, recycled content percentages, single-use plastic reduction, take-back program coverage, waste reduction initiatives, hazardous waste management, product durability, repairability scores, waste audit frequency, zero-waste certifications, material efficiency, packaging-to-product ratios, waste reduction targets, or customer waste education programs is not provided.