Better Health for All

Hitachi's healthcare business focuses on diagnostics, medical systems, bio systems, treatment (specifically particle therapy systems, X-Ray, and radiotherapy systems), and regenerative medicine.

The company funded a U.S. Joint Clinical Trial on Proton Therapy, with results published on December 17, 2025. A second proton therapy system began treatment at University of Tsukuba Hospital on September 30, 2025. A new proton therapy facility is scheduled to begin operations in Fiscal Year 2030 at Tokyo Metropolitan Cancer and Infectious Diseases Center Komagome Hospital. The company also exhibited particle therapy at several conferences in 2025 and presented at the FLASH Radiotherapy and Particle Therapy (FRPT) 2023 International Conference. However, no specific quantitative data is provided for any KPI, such as percentage of revenue from health-positive products, R&D investment share, or reach to vulnerable populations.

Fair Pay & Worker Respect

Hitachi reported a Total Recordable Injury Frequency Rate (TRIFR) of 0.13 for fiscal year 2024, indicating a very low incident rate, though there were 2 fatal incidents in the same year.

The company's employee engagement score was 71.5% in fiscal year 2024. The wage ratio of women to men for all employees was 82.6% in fiscal year 2024. In fiscal year 2024, the Hitachi Global Compliance Hotline received 1,974 reports, with 517 cases confirmed as compliance-related issues, and there were six recorded cases of personal information leaks at Hitachi, Ltd.

Honest & Fair Business

Hitachi, Ltd. incurred a $19 million fine in 2026 to settle U.S. SEC charges related to inaccurately recording improper payments in connection with South African contracts.

The company has a Hitachi Global Compliance Hotline, which is operated by a third-party organization and received 1,276 reports from Group companies worldwide in fiscal 2022. Annual business ethics and compliance training is conducted for all employees, but the effectiveness of the program is not publicly measured beyond the number of reports. Hitachi has not had any financial restatements in the past five years. Nine of the 12 board members are independent directors, representing 75% of the board. The company has a comprehensive anti-bribery and anti-corruption policy, conducts annual training for all employees, and uses an external service provider for due diligence on business partners. However, the policy lacks customization for high-risk areas. The extent of independent verification of ethical claims is limited to the third-party operation of its compliance hotline and some ESG data verification by KPMG AZSA Sustainability Co., Ltd. for its 2024 Sustainability Report, without a specific percentage of ethical claims verified.

No War, No Weapons

Hitachi's Integrated Report 2025 mentions a 'defense systems business' within its Digital Systems & Services segment, but no revenue figures are provided.

Hitachi Rail, a subsidiary, states it does not deal in military products but exports dual-use items to 25 countries, including Israel, Qatar, and Saudi Arabia, and screens over 1,000 'configuration items' for dual-use classification. Hitachi High-Tech and Hitachi Construction Machinery both have policies against purchasing parts containing conflict minerals, but less than 10% of the supply chain is verified conflict-free. Hitachi High-Tech reported zero cases of violations or sanctions in procurement in FY2024. Hitachi Construction Machinery conducts annual human rights due diligence through its Supply Chain CSR Survey, with plans to expand in FY2024. Hitachi's sustainability reports reference UN Guiding Principles on Business and Human Rights, with an ethics office monitoring adherence.

Planet-Friendly Business

Hitachi's net-zero science-based target by fiscal 2050 has been validated by the Science Based Targets initiative (SBTi) as aligned with the Paris Agreement's 1.5-degree goal.

In fiscal 2024, 71% of the company's electricity usage within the target management scope was sourced from renewables. The company aims for carbon neutrality across its value chain by fiscal 2050. Hitachi endorses the TCFD recommendations and conducts climate scenario analysis using 1.5°C and 4°C scenarios. In fiscal 2024, 7% of the water used in Hitachi’s main manufacturing processes (0.6 million m³) came from 14 business sites identified with high regional water risks. The company engages approximately 100 key procurement partners with the highest Scope 3 Category 1 emissions in reduction activities. Hitachi requests all procurement partners to set greenhouse gas reduction targets, and 15% of Tier 1 suppliers have their own SBTi targets. The company reported zero major environmental compliance violations in fiscal 2023.

Respect for Cultures & Communities

Hitachi Energy, a subsidiary, reported no specific cultural appropriation incidents in its FY2024 sustainability report.

Hitachi's local procurement share for materials in FY2024 was 81% in China, 95% in other Asian countries, 91% in Europe, and 80% in the Americas. Hitachi Vantara reported 99% annual online compliance training completion across the organization (employees and badged contractors) in FY2024, which included cultural sensitivity components.

Safe & Smart Tech

Hitachi has a formal AI ethics policy, having published guiding principles for ethical AI in February 2021 and developed internal guidelines for generative AI in August 2023, which were expanded to cover external services in March 2024.

Hitachi Vantara also established an AI Governance Policy in 2024. For privacy certifications, 37 Hitachi Group companies hold PrivacyMark certification as of July 2025, and Hitachi, Ltd. received its ninth PrivacyMark certification in March 2023. Multiple Hitachi Group companies have gained ISMS (ISO/IEC 27001) certification, and several products are certified under the Japan IT Security Evaluation and Certification Scheme (ISO/IEC 15408) and Cryptographic Module Validation Programs (JCMVP, CMVP/FIPS 140-2). Hitachi Energy holds ISO 27001 and IEC 62443 global certifications. Regarding security training, Hitachi, Ltd. achieved a 100% participation rate in annual e-learning for all executives, full-time, and temporary employees in FY2023. Hitachi High-Tech also achieved 100% participation in FY2022, FY2023, and FY2024. Targeted attack email training is globally implemented for all employees. For encryption, several products are certified by cryptographic module validation programs (JCMVP, CMVP/FIPS 140-2), and device encryption is a common IT measure. Authentication infrastructure is being built for identity management and access control. Hitachi implements penetration tests and External Attack Surface Management (EASM) tools to identify and address system vulnerabilities. Information security and personal information protection audits are conducted annually. Hitachi High-Tech complies with the Amended Act on the Protection of Personal Information in Japan and has an internal code of conduct considering international legal frameworks like GDPR, effective April 2022. Hitachi Energy monitors NIS 2.0 and CRA developments and implements relevant laws.

Zero Waste & Sustainable Products

Hitachi reports that 154 of its sites send zero waste to landfill (less than 0.5% landfill rate) in FY2024, implying a waste diversion rate of over 99.5% for these sites.

Hitachi's trains are designed with up to 95% recyclable materials at end-of-life. The company achieved a 98% effective utilization rate for plastic waste in FY2024. For home appliances, the recycling rate for washing machines and dryers was 94% and for refrigerators and freezers was 80% in FY2024. Hitachi High-Tech Group recycles vinyl packaging into polyethylene garbage bags and plastic folders, which are made entirely from recycled vinyl. Hitachi Construction Machinery Group's remanufactured compressor sales accounted for 59% of sales for main product lines in 2020 and 2021. The company applies Eco-Design to 100% of newly developed products, covering 169 products in FY2024 and 198 products in FY2023. Hitachi has implemented multiple waste reduction initiatives, including optimizing production, paperless design, and reducing packaging. Hitachi Construction Machinery Group reduced waste and valuables generated by 11% in FY2024 compared to the previous year. Hitachi aims for zero landfill waste at manufacturing sites by FY2030 and 100% recycling of plastic waste by FY22030. Hitachi manages hazardous waste volumes centrally and complies with regulations. In FY2023, Hitachi had one water quality violation and two waste material violations. Hitachi encourages procurement partners to set GHG emission reduction targets and engaged with approximately 250 partners in FY2024 on reduction methods. The company provides clear disposal information on all products and packaging.