Better Health for All

JDE Peet's has a Health & Indulgence program to improve the nutritional profile of its products.

In 2022, 75% of the company's sales volume met strict criteria for low energy, sugar, and saturated fat content, with an objective for all products to meet maximum nutritional values by 2025. The company reported a Total Recordable Injury Rate (TRIR) of 0.46 in 2022 and aims for a TRIR of 0.4 by 2030. It has achieved 75% FSSC 22000 certification for its manufacturing facilities, targeting 80% by 2025, and cut quality and food safety incidents by 50% in 2022 with no identified non-compliance with regulations. The company has a set of Binding Corporate Rules for data privacy, a dedicated program with regular privacy audits, and updated privacy policies for all websites. During the war in Ukraine, JDE Peet's improved medical insurance for Ukrainian employees, including psychological recovery, and provided support packages. The company launched HealthYOU, an initiative focusing on employee well-being across body, mind, and relationships. The company has diversity, equity, and inclusion programs for its employees and conducts independent Origin Issue Assessments for key coffee sourcing countries, which are publicly available.

Fair Pay & Worker Respect

JDE Peet's reported a CEO-to-employee pay ratio of 73:1.

Approximately 34.2% of the Group’s employees are covered by collective bargaining agreements. A 2024 global gender pay equity study showed a 0.52% gap between male and female pay. The company conducted a company-wide engagement survey with 89.7% participation, resulting in an overall engagement score of 4.09/5. The employee turnover rate was 24%. The company reported zero fines or violations in the past two years.

Fair Trade & Ethical Sourcing

In 2024, JDE Peet's achieved 83.2% responsibly sourced green coffee.

Two severe human rights incidents were identified in non-coffee procurement and resolved through corrective action plans. For coffee, 100% is traceable to country/area of origin, with suppliers mapping GPS coordinates of smallholder farmers and production plots. For timber products, however, no traceability system is in place. Suppliers are required to meet environmental requirements, but these are not included in supplier contracts. The company's palm oil is 100% RSPO certified.

Honest & Fair Business

JDE has a 'Speak Up Policy' (effective Oct 23, 2023, Version 4.0) with multiple reporting channels, including a 24/7 anonymous Speak Up Line available through an independent third party.

The company has a zero-tolerance policy for retaliation, with potential termination for those who retaliate. Reports are acknowledged within 7 days, and investigations aim to conclude within 90 days, with oversight by the Global Compliance Officer and Audit Committee. The company has an Anti-Bribery & Corruption (ABC) Policy (version 5.0, Oct 15, 2022) that prohibits bribery and corruption, including facilitation payments, and applies to all business transactions and third parties. The Board pays attention to fighting corruption and bribery in its strategy. JDE uses a risk-based approach for third-party due diligence, including ABC Risks checks and screening processes for new and existing third parties (at least every 2 years). For high corruption risk third parties, approval from a manager and Local Compliance Officer is required. The company has a Related Party Transaction Policy (version 2.0, effective Jan 22, 2025) requiring prior Board approval for qualified transactions and disclosure of material transactions not on normal market terms. However, the percentage of board members free from material conflicts of interest is not specified. The extent of independent verification of ethical claims is limited, with approximately 50% of ethical claims independently verified with a standardized scope, specifically for the Green Coffee Human Rights & Environmental Due Diligence framework and EUDR due diligence process.

No War, No Weapons

The company's core business is coffee and tea, with no evidence of revenue from arms or defense contracts, nor any dual-use technology development.

However, JDE Peet's continues business operations in Russia, a sanctioned state, generating approximately 5% of its total revenue in FY 2023. It is listed by the Ukrainian government's National Agency on Corruption Prevention (NACP) for continuing to cooperate with Russia. The company has decided to scale back some, while continuing other business operations in Russia, and its Human Rights Policy states that suspending or terminating business relationships will only be a last resort. There is no evidence of revenue allocated to peacebuilding or disarmament initiatives. The company's Human Rights Policy mentions a risk-based due diligence program, quarterly letters of representation from local and regional General Managers, and an annual review of the policy, but no specific frequency for human rights due diligence in conflict-affected areas. While JDE Peet's states commitment to the UN Guiding Principles on Business and Human Rights (UNGPs), third-party audits note major gaps in alignment. The company procures 5-10% of its materials from conflict regions, specifically coffee from Ukraine, and has experienced an approximately EUR 8 million factory loss in Ukraine to date. There is no evidence of codified ethical 'red lines' banning controversial weapons or a formal divestment policy for conflict-zone exposures. No war-related supply chain risk audits or annual reviews of partners with conflict-related risks are publicly available.

Planet-Friendly Business

JDE Peet's total carbon footprint for Scope 1, 2, and 3 emissions in 2024 was 5,284,791 tCO2e, which increased by 6.61% from 2023.

The company's absolute emissions reduction targets, validated by SBTi, aim for a 25% reduction in Scope 1 and 2 emissions and a 12.5% reduction in Scope 3 emissions by 2030 from a 2020 base year. In 2023, 50% of the company's electricity was purchased from renewable sources. The company's net-zero target year is 2050. In 2023, JDE Peet's water withdrawal per $1 million revenue was 16,800 m³. The company sources 14.37% of its total water withdrawals from areas with water stress. JDE Peet's has a no-deforestation target by December 31, 2025, with 99.9% of coffee-growing plots analyzed free from deforestation, and has signed zero-deforestation deals with 7 coffee-growing countries. In 2024, 79.3% of packaging was reusable, recyclable, or compostable. The company recorded one water-related fine in 2023 totaling 33,264 (currency not specified).

Respect for Cultures & Communities

The provided articles do not contain sufficient specific, quantitative data to score the company against the 'Respect for Cultures & Communities' ethical value. While there are mentions of human rights due diligence, adherence to Free, Prior, and Informed Consent (FPIC) principles, and the availability of a Speak Up line for grievances, no concrete metrics such as the number of formal partnerships with indigenous groups, percentage of revenue reinvested locally, specific cultural impact assessment protocols, local employment ratios, or the coverage of grievance mechanisms across all sites are provided.

The information available primarily outlines policies and commitments rather than measurable outcomes or specific performance data related to cultural and community respect.

Zero Waste & Sustainable Products

In 2023, JDE Peet's reported a waste-to-landfill rate of 1.1%, indicating a waste diversion rate of 98.9%.

As of 2023, 79% of the company's packaging was designed for reuse, recycling, or composting. However, in 2023, only 0.1% of plastic packaging used was post-consumer recycled content, with 96% being virgin fossil-based. The company used 48,246.37 metric tons of plastic packaging in 2023, with 11% being recyclable and 3% industrially compostable. JDE Peet's has a capsule recycling program available in the contiguous 48 states for Peet's and L'Or Espresso capsules. Circular design principles are applied to some product lines, such as new paper packs designed to incentivize the reuse of existing glass jars and tin formats. The company has achieved zero waste-to-landfill at 22 of its 43 manufacturing facilities and aims for all 43 facilities to reach this by 2025. In 2023, JDE Peet's reported one wastewater violation in Peninsular Malaysia, resulting in a €33,264 fine for exceeding BOD and COD limits. The company aims for 100% of its packaging to be reusable, recyclable, or compostable by 2030, and has a target to produce zero waste by 2050. Basic waste requirements are in place for all tier-1 suppliers. The company provides basic disposal information on some products, such as instructions on how to recycle capsules and coffee pods.