Better Health for All

CarMax's primary business of selling used vehicles has a neutral direct health impact. The company incurred over $1.8 million in penalties across 12 environmental violations, including a $1.6 million hazardous waste violation in 2020, a $119,440 water pollution penalty in 2020 for discharging 19,000 gallons of petroleum, and multiple air pollution violations.

Despite these, CarMax reported a 32.7% reduction in Scope 1 and 2 greenhouse gas emissions by CY24 compared to its 2018 baseline and sourced 65.5% of its electricity from renewable sources in CY24. It also established a food waste recycling program in California stores in FY25 and supported a hydroponic garden project expected to yield 60,000 pounds of produce annually. For risk transparency, National Highway Traffic Safety Administration recall information is easily accessible on its website and reviewed with retail customers before purchase. CarMax provides robust, high-quality, easy-access mental health support for associates, including an Employee Assistance Program, expanded access to Headspace for associates and their families, a "Pause & Connect" campaign, and a companywide challenge for resilience. It also partners with KABOOM! to support kids’ mental and physical health. CarMax employs a comprehensive, risk-based approach to safeguarding data and has established governance protocols to ensure data is protected within its AI use cases.

Fair Money & Economic Opportunity

CarMax offers financing with Annual Percentage Rates (APRs) starting at 5.75%.

The company charges a $399 processing fee and potential shipping fees up to $900. CarMax emphasizes transparency through its no-haggle pricing policy and a three-day payoff program. There is no evidence that the company generates revenue from high-cost financial products or penalty fees. CarMax has committed $1 million to combat social inequity, partnering with organizations like LIFT, SEO, and STRIVE, which focus on financial education and access to credit. The partnership with LIFT has impacted over 4,700 lives.

Fair Trade & Ethical Sourcing

No evidence was found in the provided article to assess CarMax Inc. against the 'Fair Trade & Ethical Sourcing' value. The article discusses renewable electricity consumption

, greenhouse gas emissions , leadership diversity , and charitable donations , but does not contain specific, concrete data points related to fair-trade certifications, supplier audits, forced/child labor incidents, supply chain traceability, remediation speed, ethical clauses in supplier contracts, high-risk materials, or supplier diversity spend. In 2023, CarMax increased its renewable electricity consumption to 41%, climbing from 36% in 2022 . The company aims to reduce its Scope 1 and Scope 2 greenhouse gas emissions by 50% by 2025, with a 13.5% reduction already achieved . Notably, CarMax piloted its first all-electric semi-truck . Regarding diversity, leadership ethnic and racial diversity increased to 30.7% in FY23 , while female representation rose to 24.2% . CarMax has also donated over $100 million to nonprofits since 2003 , with all locations engaging in local volunteer events in 2023 .

Honest & Fair Business

No specific, quantifiable evidence was found in the provided articles to score the company against the KPIs for the 'Honest & Fair Business' ethical value. While a multi-state settlement regarding recall disclosures was mentioned

, no monetary value was provided to assess regulatory fines. Similarly, no recognized transparency index scores, financial restatement data, audit coverage percentages, or specific details on anti-corruption or whistle-blower policies were available.

Kind to Animals

CarMax operates as a vehicle retailer and finance company, a business model that does not involve activities such as animal testing, animal husbandry, or the sourcing of animal products like eggs, meat, or dairy. Therefore, most KPIs related to cruelty-free certification, animal testing, humane operations, and animal agriculture are not applicable. While the company's operations have had environmental impacts, such as a gasoline spill in Missouri

and unlawful hazardous waste disposal in California, which could affect local wildlife, the provided articles do not contain specific, measurable data on conservation initiatives, species recovery, or habitat restoration metrics to score the 'wildlife_conservation_impact' KPI. Similarly, there is no evidence regarding the substitution of animal-derived materials in its products for the 'ethical_input_sub_pct' KPI.

No War, No Weapons

CarMax Inc. does not engage in weapons manufacturing, military contracts, or dual-use technologies, and has no exposure to controversial weapons

. Consequently, it has no defense assets to divest and no dual-use items requiring screening. The company explicitly states it does not actively contribute to peacebuilding . CarMax supports military veterans through job programs, such as the Military Auto Technician Academy , and pledged $1.4 million over three years in 2016 to support military families .

Planet-Friendly Business

CarMax increased its use of renewable electricity to 41% in 2023, up from 36% in 2022, and was featured on the EPA's Green Power Partnership Top 30 Retail list

. The company has committed to achieving net-zero carbon emissions by 2050 and reducing its Scope 1 and Scope 2 greenhouse gas emissions by 50% by 2025, using a 2018 baseline . Operational efforts include the introduction of an all-electric semi-truck into its logistics fleet in California and the retrofit of all stores with energy-efficient exterior LED lighting by fiscal year 2023, with plans for interior lighting retrofits in fiscal year 2024 .

Respect for Cultures & Communities

CarMax Inc. implemented a diversity and inclusion training program that achieved a completion rate of over 95%.

The company also finalized a supplier diversity plan in fiscal year 2023 and pledged $1 million in 2020 to organizations supporting fairness and inclusion. In 2023, CarMax and The CarMax Foundation donated over $100 million to nonprofit organizations nationwide, with all company locations participating in local volunteer events.

Safe & Smart Tech

CarMax has not experienced any material cybersecurity incidents or incurred material expenses resulting from a breach.

The company maintains a cybersecurity program designed for threat assessment, identification, and management. This includes an incident response plan, monitoring industry trends, and engaging in internal and third-party testing, including penetration tests and network scanning. All associates are required to complete an annual cybersecurity training program. CarMax has established an Artificial Intelligence Center of Excellence to ensure responsible AI practices, mitigate risks, and strengthen governance. The company promises not to share user data with any third party, and users can unsubscribe from investor email alerts. CarMax is subject to various federal and state regulations, including those related to privacy and cybersecurity, and files annual reports.

Zero Waste & Sustainable Products

No specific, quantifiable evidence was found in the provided article regarding waste diversion rates, product recyclability, packaging sustainability, recycled content, single-use plastic reduction, take-back programs, circular design, waste reduction initiatives, hazardous waste management, product durability, repairability, waste audit frequency, zero waste certification, waste disposal violations, material efficiency, packaging-to-product ratio, waste reduction targets, supplier waste requirements, or customer waste education. The article primarily focuses on renewable energy usage and greenhouse gas emissions, which are not within the scope of the 'Zero Waste & Sustainable Products' value. CarMax Inc. has demonstrated a commitment to sustainability and waste reduction by increasing its renewable electricity consumption to 41% of total usage in 2023

, up from 36% in 2022 . The company is on track to reduce Scope 1 and Scope 2 greenhouse gas emissions by 50% by 2025, compared to a 2018 baseline . CarMax piloted its first all-electric semi-truck in California's San Joaquin Valley in 2023 , aiming to replace diesel trucks with zero-emission vehicles. Additionally, CarMax established a Sustainability Council to enhance environmental initiatives across the company .