Better Health for All

MAA's Open Arms Foundation provided 315,000 nights of free accommodation in 2024 for individuals and families seeking critical medical treatment, raising $1.1 million for this initiative

. In 2023, the foundation supported nearly 15,000 nights of rest with associates raising nearly $1 million . The company also installed smart home systems in over 93,000 units, enhancing safety and comfort for residents . MAA's core business of apartment rental does not generate revenue from products or activities with established negative health outcomes, nor does it involve health risks requiring disclosure, health data management, or activities related to pharmaceuticals, food, or clinical trials.

Fair Pay & Worker Respect

No specific, quantifiable evidence was found in the provided articles to score any of the KPIs related to Fair Pay & Worker Respect. While employee reviews mentioned concerns about low pay and limited advancement opportunities, these are qualitative statements and do not provide specific percentages for living wage coverage or worker engagement scores. The documented discrimination lawsuits from 2017

and 2018 fall outside the 'past three years' timeframe required for the labor_violation_incidents KPI.

Fair Trade & Ethical Sourcing

No evidence was found in the provided articles regarding fair trade certifications, supplier audit frequency, forced or child labor incidents within the supply chain, traceability coverage, remediation speed for violations, ethical clauses in supplier contracts, materials risk index, or supplier diversity spend. The articles focus on internal workforce diversity, community engagement programs, and environmental sustainability initiatives, which do not provide data for the ethical sourcing KPIs. As of December 31, 2024, ethnic/cultural minorities represented approximately 54% of MAA's workforce, with females comprising about 46%

. An Inclusive Diversity Council was established to foster inclusivity guided by the CEO and executive team . In 2023, MAA's Open Arms program provided 54 homes across 12 states, assisting over 3,500 families with nearly 300,000 nights of rest . The program raised nearly $1 million in funding that year, supporting community engagement and assistance initiatives . Mid-America Apartment Communities (MAA) demonstrates commitment to ethical practices through various initiatives . In diversity, equity, and inclusion, 54% of its workforce consists of ethnic minorities, with 43% in leadership positions . The Open Arms Foundation, MAA's charity, has furnished apartments for families traveling for medical treatment, providing nearly 315,000 nights of rest as of 2024 . Energy sustainability is achieved through LED lighting, smart technology, and a 29% reduction in energy use by 2023 . Mid-America Apartment Communities Inc (MAA) has demonstrated a commitment to sustainability with a 2023 GRESB score of 78 out of 100 . From 2018 to 2023, they reduced energy use intensity by 29% and greenhouse gas emissions by 35% . MAA completed LED lighting retrofits across 69 properties .

Honest & Fair Business

MAA has faced several unresolved complaints with the Better Business Bureau in 2024, related to service or repair and billing issues.

This contributed to a D- rating from the BBB in 2023 due to unaddressed complaints, including billing disputes, service problems, and claims of unfair treatment. The company was named in class-action lawsuits in January and May 2023 , alleging collusion to inflate rental prices using RealPage software, claims which MAA denies. In January 2024, MAA filed a lawsuit against an individual for alleged defamation. MAA's Board and committees actively oversee risk management, focusing on accounting, compliance, fraud, and ethics programs. The company also released a 2023 Corporate Sustainability Report.

Kind to Animals

Mid-America Apartment Communities Inc. (MAA) is a real estate investment trust, and its core business operations do not involve activities such as animal testing, animal agriculture, or the use of animal-derived ingredients, making the specific metrics for 'Kind to Animals' KPIs not applicable. The company welcomes pets in many communities without breed restrictions and provides amenities like pet washing stations and dog parks.

Pet insurance is offered as an associate benefit. MAA specifies natural pruning in vendor contracts and has committed to reducing carbon emissions, which indirectly benefits wildlife. The company addresses service animal requests consistent with applicable fair housing laws.

No War, No Weapons

Mid-America Apartment Communities, Inc. (MAA) operates as a real estate investment trust focused on residential housing solutions, which do not involve military contracts or war-related activities.

This core business model means the company has no revenue from arms or defense contracts and no exposure to weapons or defense assets. MAA maintains a Human Rights Statement, indicating support for UN Guiding Principles in principle. The company's Open Arms Foundation provided free housing to over 300 families in 2023, supported by over $1 million in donations, but this initiative is not explicitly defined as peacebuilding or disarmament.

Planet-Friendly Business

As of 2024, MAA reported a 29% reduction in energy use intensity and a 35% reduction in greenhouse gas emissions from its 2018 baseline.

The company has set new targets to reduce energy use intensity by 35%, greenhouse gas intensity by 45%, and water use intensity by 10% by 2028. MAA has implemented LED lighting retrofits in 96 properties, expanded EV charging stations to 529, and deployed smart home technology for energy conservation. The company is piloting photovoltaic solar projects in Austin, Texas, with initial engineering completed in 2024. MAA achieved a GRESB score of 80/100, earning three Green Stars. The company conducts Phase I environmental studies for each property, with no material issues identified to date.

Respect for Cultures & Communities

No specific, quantifiable evidence was found in the provided articles that directly maps to the defined Key Performance Indicators for 'Respect for Cultures & Communities'. Information regarding general workforce diversity, such as 50% ethnic and cultural minorities and 46% females, was present

. However, this evidence did not align with the precise requirements and quantitative thresholds of the rubric's KPIs, such as local employment ratios, specific cultural preservation investments, or formal community partnerships.

Safe & Smart Tech

MAA demonstrates a commitment to responsible technology practices. The company conducts quarterly comprehensive security audits.

It also ensures adherence to data privacy laws and regulations by operating a privacy compliance program, which includes data mapping and developing privacy agreements.

Zero Waste & Sustainable Products

MAA has implemented several waste reduction initiatives, including partnering with recycling programs to divert discarded carpeting from landfills

. The company also offers online portals for residents to handle transactions electronically, which reduces paper waste . Additionally, many communities provide on-site recycling facilities to encourage environmental responsibility among residents . These on-site recycling facilities and electronic transaction options also serve to educate residents on proper waste disposal and reduction.