Newegg Commerce, Inc..
NEGG.US | Retail sale via mail order houses or via Internet
Newegg Commerce, Inc. is an online retailer that primarily sells computer hardware, consumer electronics, and related products. The company operates an e-commerce platform where customers can purchase a wide variety of items, including computer components, peripherals, networking equipment, software...Show More
Better Health for All
0
Newegg Commerce, Inc. operates as an online retailer primarily selling computer hardware and consumer electronics.
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Its core business activities do not inherently involve direct health impacts, health-related R&D, or the provision of health products or services.
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Therefore, its products and services are considered to have no significant positive or negative health impact, and its operations do not directly intersect with healthcare workforce development, preventative health, health equity, or health crisis response.
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The company does not hold healthcare-related patents, produce food or nutritional products, offer products with addiction potential, or conduct clinical trials or health research.
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While Newegg outlines procedures for handling product recalls and safety concerns, including compliance with California Proposition 65 warnings, no quantitative data on the frequency or severity of user harm, recalls, or adverse events is provided to assess its safety record or risk transparency.
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Fair Money & Economic Opportunity
-40
The Newegg Store Credit Card, launched in 2015, has a purchase APR of 34.99% and a penalty APR of 39.99% as of July 31, 2025.
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The card has no annual fee and a minimum interest charge of $2.
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Customers can prequalify without impacting their credit score.
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Fair Pay & Worker Respect
-50
Newegg's employee engagement is low, with an overall work happiness score of 58 and an overall satisfaction score of 56.
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Only 13% of employees would recommend working there to a friend, and 13% approve of the CEO.
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The company experiences high turnover, with multiple reviews citing constant staff turnover and layoffs occurring almost monthly, and one review mentioning 13 team members leaving.
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There are allegations of multiple labor law violations, including overworking employees, denying breaks, discrimination, wrongful termination, retaliation, and fraud, with a lawsuit filed by three former employees.
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One review alleges management is openly racist toward non-Chinese employees.
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The company also has a share of its workforce on insecure contracts, with one review mentioning an assignment ended due to low production.
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For health insurance, reviews indicate a coverage rate between 65-75%.
Fair Trade & Ethical Sourcing
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The provided articles do not contain specific, concrete data points or quantitative evidence for any of the Fair Trade & Ethical Sourcing KPIs. While Newegg states it expects suppliers to comply with applicable laws regarding slavery and human trafficking and has a Vendor Code of Conduct, the articles do not provide percentages for fair-trade certification, audit frequency, substantiated forced or child labor incidents, traceability coverage, remediation speed, ethical clause coverage, materials risk index, or supplier diversity spend.
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Information about internal financial audits or general company operations is not relevant to these specific ethical sourcing metrics.
Honest & Fair Business
-40
Newegg Commerce, Inc. has procedures for handling reports of potential misconduct, including violations of law or the company’s code(s) of conduct, and complaints regarding accounting, internal accounting controls, auditing, and federal securities law matters.
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These procedures allow for confidential, anonymous submission of concerns by employees.
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Kind to Animals
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No specific, concrete data points were found in the provided articles regarding Newegg Commerce, Inc.'s performance against any of the 'Kind to Animals' KPIs. The articles either discuss general industry trends, describe specific products sold on Newegg's platform without company-wide scope, or indicate that no relevant data is available for the company itself.
No War, No Weapons
0
The provided articles do not contain specific, concrete data points for any of the KPIs related to the "No War, No Weapons" ethical value for Newegg Commerce, Inc. (NEGG.US). Information regarding the company's involvement in arms or defense contracts, dual-use technology, sales to embargoed regimes, peacebuilding investment, or conflict divestment policies is not available.
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Several articles explicitly state the absence of data relevant to NEGG.US for this ethical value.
Planet-Friendly Business
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The provided articles do not contain specific, quantitative data points for any of the Planet-Friendly Business KPIs for Newegg Commerce, Inc. Article 1 explicitly states that Newegg does not disclose specific carbon emissions data, reduction targets, or sustainability initiatives.
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Articles 2 and 3 detail state-mandated recycling and delivery fees, which are regulatory requirements for customers and not metrics of Newegg's operational environmental performance. Article 0 describes a wind energy project named "Neweg Energy Project," which is distinct from Newegg Commerce, Inc. (NEGG.US) and therefore not relevant to this assessment.
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Respect for Cultures & Communities
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No evidence available to assess Newegg Commerce, Inc. on Respect for Cultures & Communities.
Safe & Smart Tech
-20
Newegg experienced a data breach between August and September 2018, affecting approximately 45 million individuals, where credit card details and personal information were compromised.
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The company removed malicious code, collaborated with cybersecurity firms, and notified affected customers.
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As this breach occurred more than 3 years ago, it does not fall into the negative scoring tiers, and there is no evidence of further breaches within the past 3 years, leading to a neutral score. Newegg uses ChatGPT to analyze customer reviews and generate summaries, and this AI-generated content is clearly labeled, providing good algorithmic transparency.
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The company's privacy policy, last updated June 5, 2025, states compliance with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework, and includes specific provisions for GDPR and CCPA.
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However, for California residents, between January 1, 2024, and December 31, 2024, Newegg denied 19 out of 62 requests to know, 747 out of 3827 requests to delete, and 190 out of 508 requests to opt-out.
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The median response time for these requests was 19.77 days.
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The privacy policy also states that retention periods are based on business needs and legal requirements, and it retains limited details about users who have opted out of marketing communications to honor requests.
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The site does not respond to “Do Not Track” signals.
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Users can manage account information, opt-out of marketing, manage cookies, and deactivate push notifications.
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The privacy policy mentions an enhanced security system to protect credit card information.
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Zero Waste & Sustainable Products
-60
Newegg uses 32 ECT E-flute corrugated material for its custom-sized boxes, which is explicitly stated as 100% virgin material, indicating no recycled content.
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The company has implemented an on-demand packaging system across four U.S. facilities between 2012 and 2016.
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This system allows for custom-sized boxes, which has resulted in reduced corrugated and void fill usage.
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