Better Health for All

The company's primary revenue drivers are the sale of natural gas and oil, and related transportation and storage services. The combustion of these fossil fuels causes severe, widespread health damage through air pollution, with no inherent redeeming health benefits from the products themselves. Consequently, 90-100% of the company's revenue is derived from products with scientifically established serious health harms, and no alternatives are offered within its core business. Regarding indirect health effects, the company reported a 17.1% reduction in methane emissions and a 5.6% reduction in greenhouse gas emissions from 2020.

While these represent substantial remediation efforts, the company's core operations continue to generate moderate health-harming externalities. The company also facilitates access to the federally funded Low-Income Home Energy Assistance Program (LIHEAP), which provides grants from $200 to $1,000 to eligible low-income households for heating bills, implicitly reducing health risks associated with inadequate heating. Its foundation approved $100,000 in grants, matched by another $100,000, supporting mental health services for veterans and education on carbon monoxide and cold weather safety, as well as aid to flood victims.

Fair Pay & Worker Respect

The company's CEO to median employee pay ratio was 82:1 in 2024.

Approximately 48.5% of its 2,100 full-time employees are covered by collective bargaining agreements. Employee engagement, based on Glassdoor reviews, averages 3.5 out of 5 stars. In the past three years, the company received one substantiated utility safety violation penalty of $285,000 in 2022.

Fair Trade & Ethical Sourcing

100% of Seneca Resources' natural gas production was certified under the Equitable Origin EO100™ Standard in 2021

and re-certified in 2024. Additionally, 100% of Seneca Resources' Appalachian natural gas production assets are re-certified by MiQ, achieving an 'A' grade. National Fuel Gas Midstream Company's natural gas gathering system assets were also 100% subject to EO100™ Standard performance targets, achieving initial certification in 2023 and re-verification in October 2024 with an 'A-' grade. No specific quantitative evidence was available for average supplier audit frequency, substantiated forced or child labor incidents in the supply chain, percentage of suppliers with traceable provenance data, median days to close corrective action plans, percentage of contracts with enforceable ethical-sourcing clauses, share of spend on high-risk materials, or percentage of procurement budget directed to diverse suppliers.

Honest & Fair Business

Ten of eleven board members are independent, representing 90.9% of the board.

The company has a Code of Business Conduct and Ethics for directors, officers, and employees that explicitly prohibits bribery and kickbacks, and covers improper payments and political contributions. This code is monitored by the Audit Committee, and a Code of Vendor Conduct is also in place. For whistleblowing, a toll-free anonymous hotline and an online reporting system are available for reporting suspected wrongdoings, conflicts of interest, or fraud.

Planet-Friendly Business

The company has not explicitly stated a net-zero carbon target year.

While the company reports progress towards 2030 methane intensity targets for its business segments, with reductions ranging from 9.7% to 48.5%, there is no explicit confirmation that these targets are validated by the Science Based Targets initiative (SBTi). The company has incurred numerous environmental violations, including multiple environmental violations between 2004 and 2017, and numerous environmental violations between 2010 and 2023, with penalties ranging up to $375,000.

Respect for Cultures & Communities

The provided articles do not contain specific, quantifiable data points relevant to the 'Respect for Cultures & Communities' ethical value. There is no evidence regarding formal partnerships with indigenous or local community groups, percentage of revenue reinvested in local community development, cultural appropriation incidents, cultural impact assessment protocols, local employment ratios, community grievance mechanisms, FPIC participation, community governance inclusion, cultural preservation investment, local procurement share, indigenous supplier count, cultural site protection, social license to operate, charitable giving to cultural heritage organizations, community fund allocation, language inclusivity, cultural incident response, or cultural sensitivity training completion. The articles primarily focus on general employee numbers, customer satisfaction, financial performance, and broad community support initiatives like LIHEAP assistance and heat fund grants, which do not directly map to the specific KPIs for this value. Over 747,000 customers are served.

The company has over 22,300 miles of pipeline. Customer satisfaction in 2021 was 94% in NY and 93% in PA (residential). The average residential gas bill decreased from 2008-2021 by 35% in NY and 38% in PA. The company ranked and in the northeastern US for lowest residential gas delivery rates in 2021 (NY and PA respectively). Over $500 million in LIHEAP assistance was provided from 2009-2021. Over $5 million in Neighbor for Neighbor Heat Fund grants were given to over 19,000 Western New Yorkers. The company has over 2,100 full-time employees. 48.5% of employees are unionized. There are over 2,210 retired employees. Capital investments in FY2020 were $719 million. Wages and pensions in FY2020 were $268 million. Local vendor payments (NY & PA, 5-year total) were $529 million and $214 million, respectively. State and local property taxes (5-year total) were $301 million. Pennsylvania Impact Fees (5-year total) were $47 million. Drilling royalties in FY2020 were $43 million. Over $22 million in charitable giving occurred from 2005-2021.

Safe & Smart Tech

National Fuel Gas states that all employees and contractors with access to company systems complete information security training at least once per year.

For data protection, the company utilizes Transport Layer Security (TLS) encryption technology and secure HTTPS posts during data transmission. The company states it complies with all applicable data privacy and security contractual obligations and laws, rules, and regulations related to data privacy. Users may obtain a copy of their personal information and correct, change, or remove it by contacting the company. Data collected includes IP addresses, domain names, user names, date, time and length of visits, browser types, and optionally provided personal information such as name, address, telephone number, email address, and bank account information. The company does not knowingly collect information from children under the age of thirteen.