Better Health for All

Nokia's network infrastructure and digital solutions provide substantial health benefits by enabling telemedicine, community health services, and disaster preparedness. For example, UNICEF utilized Nokia funding for digital applications to limit COVID-19 spread and support approximately 85 million children in Indonesia.

Nokia's private wireless solutions are reported to reduce health and safety incidents by 39%. Nokia Rural Connect and Fibertime initiatives aim to provide affordable broadband, with Fibertime offering internet at R5 a day to connect 1.5 million low-income customers. Nokia has impacted over 110,000 direct beneficiaries through social digitalization projects and aims to connect 1.5 million customers in South Africa's underserved communities. However, 2.6 billion people globally, including 1.8 billion in rural areas, remain offline. Nokia's 2024 Sustainability Statement discloses performance, impact, risks, and opportunities, but specific health risk transparency for products is not detailed. The company has invested over €150 billion in R&D since 2000, with €4.3 billion in the last year, but the share specifically for health improvement is not quantified. The ICT sector accounts for 2% of global greenhouse gas emissions and 5% of electricity consumption, with 95% of Nokia's emissions from product use by customers in 2024. Nokia promotes fair labor practices and aims for 25% women in its global workforce by 2030. The company supports healthcare workforce capacity through digital skills training in Ethiopia and internships in India. Nokia's global wellbeing framework prioritizes prevention and a mentally healthy workplace, offering a Personal Support Service and the ShareToCare ERG. The company's technology is used in agriculture, but no specific nutritional quality or food safety data is provided. Nokia and Udacity funded 300 Nanodegree scholarships in STEM fields for underrepresented Black communities in 2021.

Fair Money & Economic Opportunity

Nokia's core business is telecommunications and network infrastructure, not financial services. The company does not offer lending, deposit, or consumer credit products.

Therefore, all KPIs related to financial products, such as underserved client share, pricing fairness, exploitative fee exposure, inclusion initiatives (loan/insurance book), data accessibility (customer finance data), fair lending compliance, wealth building outcomes, profit reinvestment (community finance), financial literacy initiatives (financial services), debt burden ratio, geographic inclusion (financial service access points), and product simplicity (financial products), are not applicable to Nokia's operations. The rubric assigns a score of 0 for companies whose core business lies outside finance or do not offer relevant financial products.

Fair Pay & Worker Respect

Nokia's wage audit, completed by July 1, 2024, eliminated all statistically significant, unexplained wage differences, with over 90% of affected employees being women.

The company annually monitors pay equity and funds remediation increases as needed. In 2019, a small, statistically significant, unexplained pay gap between male and female employees was identified and addressed with a dedicated budget and compensation adjustments. The 2023 Annual Employee Survey had a 76% participation rate. Employee feedback on openness, fearlessness, and empowerment showed 81%, 77%, and 70% agreement, respectively. Nokia has a history of labor-related violations, including a $130,098,221 penalty for labor relations violations and a $105,000,000 penalty for benefit plan administrator violations. In 2019, the Communications Workers of America (CWA) filed charges against Nokia for failing to provide requested information and bargaining in bad faith, which Nokia settled.

Fair Trade & Ethical Sourcing

In 2024, 23 findings related to forced labor and concerns regarding child labor were identified, including issues with incomplete policies, student workers, recruitment fees, dispatch worker limits, labor contract deficiencies, and passport withholding.

These issues were addressed and closed during the first quarter of 2025. Nokia aims to close audit findings within six months of completion, but only 38% of corporate responsibility audit findings were closed within this timeframe in 2024. Nokia reports 98% 3TG (tin, tantalum, tungsten, gold) traceability and conflict-free status to the smelter level in its supply chain. Due diligence for cobalt and mica has engaged 88 and 32 suppliers respectively, with 64% of cobalt and 29% of mica smelters having gone through the RMAP validation process. Nokia's Code of Conduct and supplier requirements are integrated into supplier contracts.

Honest & Fair Business

Nokia has a robust whistleblower policy, including an independent Ethics Helpline available 24/7 in over 200 languages via call center and 22 languages via a web-based tool, allowing for anonymous reporting.

The company has an anti-retaliation policy and 217 Ombuds leaders globally, with 80% of employees working in locations with an onsite Ombuds leader as of 2024. In 2024, Nokia's Investigations Group received 923 concerns, investigated 384 integrity concerns, and closed 397 investigations, with 165 substantiated cases leading to 12 dismissals and 30 written warnings. The company reported zero outstanding legal proceedings for late payments in both 2023 and 2024. For the term beginning at the 2024 Annual General Meeting, 100% of Board members were determined to be independent of the Company and its significant shareholders. Nokia has an Anti-Corruption Program that explicitly prohibits bribery, kickbacks, extortion, and facilitation payments, referencing laws like FCPA and UK Bribery Act, and includes risk-based due diligence for third parties. The 2024 Sustainability Statement was subject to external limited assurance in accordance with ISAE 3000 (Revised) by Deloitte Oy, which also served as sustainability reporting assurer for the financial year ended 31 December 2024.

No War, No Weapons

Nokia explicitly states that "many of our products are inherently dual-use, serving both commercial and military needs"

and provides "AI-native dual-use technologies" and "best-of-breed dual-use technologies" from Nokia Bell Labs to defense forces. The company has launched a dedicated defense incubation business unit. While Nokia has defined six general principles for AI research and development, these are high-level guidelines and do not constitute specific ethical safeguards for AI systems with potential military uses. Nokia's Conflict Minerals Policy requires suppliers to source materials from sources not fueling military conflicts or causing human rights violations, and it conducts due diligence consistent with OECD guidance. However, the company also states it continues to support sourcing from legitimate mines in conflict-affected regions, and 10% of its 3TG suppliers were not conflict-free in 2024. Nokia requires suppliers to conduct due diligence on their own supply chain but does not specify an annual review process for partners with conflict-related risks. Nokia's policy indicates it requires suppliers to source only from CFSP-compliant smelters for tantalum, but does not provide company-wide verified zero exposure to controversial weapons. The company's Code of Conduct is mentioned as an ethical red line, but no specific bans on controversial weapons are detailed. Nokia's Conflict Minerals Policy states that a ban on sourcing from conflict-affected regions would be detrimental to the local population, indicating a policy that supports continued sourcing from such areas rather than divestment.

Planet-Friendly Business

Nokia's total Scope 1, 2, and 3 greenhouse gas emissions were 26,011,608 tCO2eq in 2024, representing a 28% decrease from 2023 and a 36% reduction from the 2019 baseline.

The company's net-zero target for 2040, along with its 2030 science-based targets, are validated by the SBTi and aligned with a 1.5°C warming scenario. In 2024, 87% of Nokia's operational energy consumption came from renewable sources, with a target of 100% by 2025. The waste circularity rate in 2024 was 81%, aiming for 95% by 2030. Taxonomy-eligible capital expenditure was 38% in 2024, but taxonomy-aligned capital expenditure was 0%. Nokia conducts Life Cycle Assessments for products and aims for 50% recycled content in cardboard and plastic packaging by 2030. In 2024, 38% of cast aluminum and 15% of wrought aluminum used contained recycled materials. Nokia plans carbon dioxide removal pilot projects in 2025, adhering to Oxford Category V principles, and offset 1% of airfreight emissions with sustainable aviation fuel in 2024. The company engages 600 larger suppliers in the CDP Climate program, with 408 responding and 257 providing emission reduction targets in 2024. Nokia aims for final assembly suppliers to achieve zero emissions by 2030. Biodiversity efforts include protecting 242 hectares of land and marine environments in 2023. Nokia uses the TCFD framework for climate risk analysis and performs climate scenario analysis using SSP3-7.0 for physical risks and SSP1-1.9 for transition risks. No locked-in GHG emissions from key assets have been identified. The company provides reskilling and redeployment support for its workforce during business transformations.

Respect for Cultures & Communities

Nokia has one formal partnership with NewCore Wireless to extend broadband to remote Native American tribes in the US.

No cultural appropriation incidents have been reported in the provided articles. For all other KPIs, no specific, concrete data points were found that directly address the quantitative thresholds or qualitative descriptions in the rubric. The articles primarily focus on general sustainability, diversity, and inclusion initiatives, or internal employee-related metrics, rather than specific community engagement, cultural impact, or indigenous relations data.

Safe & Smart Tech

Nokia established a comprehensive AI governance framework in 2024, including a central steering committee and a separate AI governance board responsible for group-level policies and procedures, with oversight from the Board's Technology Committee.

Nokia plans to invest $4 billion in the United States, with $3.5 billion allocated to R&D efforts, but no percentage of revenue for cybersecurity investment is provided. The company achieved ISO/IEC 27001 certification for its ISMS in 2011 and was recertified to the 2022 standard, with the scope continuously expanding. In 2024, 98% of employees completed mandatory privacy training, which is part of a continuous program including targeted role-based training. Nokia is developing post-quantum cryptography (PQC) algorithms to ensure encryption standards remain secure. The company states that AI systems should be auditable and traceable, and its NetGuard Audit Compliance Manager automates the audit and analysis of network parameters. Nokia's AI principles state that AI systems must be explainable and understandable, producing comprehensible outputs. Nokia's procedures ensure individuals can effectively exercise their rights with respect to their personal data. Nokia encourages security researchers to report vulnerabilities to security-alert@nokia.com and maintains a 'Hall of Fame' for reporters. Privacy is an inseparable part of Nokia’s product and service development, with privacy engineering processes in place for implementing privacy requirements into the product’s lifecycle. Nokia offers end-to-end 5G security assessment and insight capabilities, and continuous internal and external auditing and simulated attacks validate security implementation. The company observes data minimization, collecting and retaining personal data only as necessary. Nokia launched a dedicated EU Cyber Resilience Act (CRA) compliance program in 2024 and is committed to meeting NIS 2 obligations, effective October 2024. Nokia's AI principles state that if an AI system deviates from its intended results, policies must be in place to detect, report, and remedy those deviations. Nokia proactively participates in discussions with industry groups, governments, legislators, and regulators on technology and privacy.