Fair Trade & Ethical Sourcing

In 2023, the company implemented environmental compliance standards for 62% of its merchandise suppliers.

All vendors are required to adhere to the company's Vendor Code of Conduct, which mandates compliance with applicable laws, including anti-bribery and anti-kickback regulations.

Honest & Fair Business

The company provides a confidential hotline and a secure web form for reporting concerns related to accounting, internal accounting controls, or auditing matters.

However, the available evidence does not detail the processes for independent investigation of these reports, the policy's scope, or the frequency and effectiveness of related training.

Kind to Animals

Ollie's Bargain Outlet Holdings, Inc. offers products that include animal-derived materials and ingredients such as leather, hide, fur, meat, dairy, and eggs.

There is no evidence that any of these products are certified cruelty-free, that animal-derived inputs are substituted with ethical alternatives, or that animal-related operations or suppliers are humanely certified or audited for welfare compliance. Additionally, there is no information indicating that meat, dairy, or eggs are sourced from cage-free or better systems, or that ethical animal agriculture practices are employed. The company is not listed as conducting animal testing, therefore, animal testing policy, volume, and alternative testing usage are not applicable.

No War, No Weapons

Ollie's Bargain Outlet Holdings, Inc. is a discount retailer and its core business does not involve any defense or arms-related activities. The company explicitly states it has no revenue from arms contracts, no dual-use technology, and no sales to embargoed regimes.

There is no mention of any conflict divestment policy, defense-related board oversight, export end-user certifications, or lobbying related to arms control. The company does not develop AI with military applications, screen dual-use items, or engage in surveillance activities. Its ethical red lines do not need to address weapons categories, and there is no reported exposure to controversial weapons. Furthermore, there are no war-risk audits, annual conflict partner reviews, or defense assets to divest. The company does not have mineral inputs in its products, nor does it invest in peace technology or procure from conflict zones. There is no evidence of Arms Trade Treaty compliance declarations or alignment with UN Guiding Principles on Business and Human Rights.

Planet-Friendly Business

Ollie's Bargain Outlet Holdings, Inc. invested $3.7 million in energy efficiency upgrades in 2023, which led to a 4.6% reduction in total energy consumption in the same year.

The company also invested $1.9 million in sustainable sourcing verification processes in 2023. Recycling programs have been implemented across 247 retail locations as of 2023. The company uses monomaterial polyethylene (PE) bags that may be recycled through store-drop off collection and is a member of How2Recycle. It has completed a full packaging audit of all primary and shipping materials and is disclosing all packaging material on a rolling basis. The company states it conducts its business in an environmentally sound manner and believes it is in material compliance with all applicable environmental laws.

Safe & Smart Tech

For the fiscal year ended February 1, 2025, the company reported no material impact to its business, financial position, or operations from previously identified cyberattacks or other information security incidents.

The company's Audit Committee oversees risk management, including cybersecurity, with a Chief Information Officer (CIO) who also serves as Chief Information Security Officer (CISO). The CIO has over 33 years of IT experience, including 17 years in cybersecurity for large publicly traded companies. The ITSEC team includes a dedicated manager, security analysts, and two consultants with over 20 years of experience each. The company uses Secure Email Gateways (SEGs) since 2018 and Web Application Firewalls (WAF) since 2020. It also deploys technical safeguards including firewalls, intrusion prevention and detection systems, anti-malware functionality, and access controls, which are evaluated through vulnerability assessments and cybersecurity threat intelligence. Incident response and recovery plans are established and regularly tested. The company conducts regular cybersecurity training for associates and assesses its security measures through audits, assessments, tabletop exercises, threat modeling, and vulnerability testing, with third-party assessments performed regularly. The company is compliant with the Payment Card Industry Data Security Standard (PCI-DSS) and SOX. However, the privacy policy states that no Internet transmission is ever fully secure and cannot guarantee information will remain uncompromised. Users are responsible for maintaining the confidentiality of any log-in credentials, and anyone with this information will have access to the account and personally identifiable information, indicating weak authentication security. The company collects personally identifiable information, including IP address and Internet activity, and passively collects non-personally identifiable information about online activities over time and across different websites. It may combine online and in-store information and receive additional data from third parties like consumer credit reporting agencies. While the company states it does not sell personal information for monetary consideration, it shares aggregated information with third parties working on its behalf. Users have the right to request access, correction, and deletion of their personal information collected over the past 12 months, but the policy does not detail the level of control users have over privacy settings or data sharing beyond basic rights.

Zero Waste & Sustainable Products

Ollie's has implemented recycling programs across 247 retail locations as of 2023.

The company completed a full packaging audit of all primary and shipping materials and partnered with rePurpose Global to remove 37,500 lbs of plastic waste from natural waterways. In 2023, Ollie reported a 3.2% reduction in packaging waste, equating to 127.5 metric tons. The company has a targeted reduction in packaging waste volume and aims to remove 37,500 pounds of plastic waste during Earth Month. Ollie requires all vendors to adhere to its Vendor Code of Conduct and implemented environmental compliance standards for 62% of its merchandise suppliers in 2023. The company conducts continuous, real-time auditing of product safety and labeling compliance for every new deal flow.