Orange S.A..
ORAN.US | Wireless telecommunications activities
Orange S.A. is a French multinational telecommunications corporation. It provides a wide range of telecommunications services to individuals and businesses, including mobile and fixed-line telephony, broadband internet, and television services. The company operates in numerous countries across Europ...Show More
Better Health for All
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Orange offers certified healthcare data hosting solutions and operates data warehouses in France to improve data security and management.
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While the company engages in various digital health initiatives, including investments in health-tech platforms like DabaDoc
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and Orange Santé to improve healthcare access in Africa and the Middle East, and has committed over €400 million to digital health investments over 15 years,
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specific quantitative data required by the rubric for other KPIs, such as the percentage of its product portfolio with health impact, the share of R&D budget allocated to health innovation, or the percentage of vulnerable populations reached, is not available.
Fair Money & Economic Opportunity
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Orange operates financial services, including Orange Money and Orange Bank Africa, primarily in Africa and the Middle East. Orange Money has over 100 million accounts opened
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and has granted over 2 million loans.
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Orange Bank Africa acquired 500,000 customers in 7 months,
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with over 50% applying for loans,
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and offers micro-loans with a minimum of 5,000 FCFA
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and a 30-day repayment period.
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Orange Money adheres to strict mobile money governance regulations
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and has Central Bank approval in operating countries.
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Orange Digital Centers have trained and supported 1.2 million people,
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focusing on youth, women, and entrepreneurs.
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Banking penetration in Côte d'Ivoire was 20% prior to Orange Bank Africa's launch.
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However, the provided articles do not contain specific quantitative data points required by the rubric for any of the KPIs, such as the percentage of total customers from underserved segments, average APR or fee multiples, share of revenue from high-cost products, share of loan/insurance book aimed at low-income segments, breadth of data accessibility, specific fair-lending audit results, wealth-building outcomes for customers, percentage of profit reinvested, detailed financial literacy program reach or outcomes, debt burden ratios, or geographic coverage percentages of service points.
Fair Pay & Worker Respect
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Orange S.A. achieved Global Living Wage Employer certification in 2024, with an audit confirming a 100% compliance rate for its workforce.
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All employees also have health insurance coverage.
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The company maintains a low share of insecure contracts, with approximately 1.89% of its workforce on temporary contracts (2,574 out of 136,430 employees) as of 2022.
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In 2022, Orange S.A. reported a voluntary employee turnover rate of 10%.
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The company's employee engagement score was 75% in 2022.
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Fair Trade & Ethical Sourcing
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No specific quantitative data was found in the provided articles for any of the requested metrics. This includes the percentage of tier-1 spend covered by fair-trade certifications, average audit frequency for suppliers, number of substantiated forced or child labor incidents, traceability coverage, median remediation speed for corrective actions, percentage of supplier contracts with enforceable ethical-sourcing clauses, or the share of spend on high-risk materials. While inclusive purchases exceeded €20 million in 2023, the total procurement budget is not provided, preventing the calculation of a percentage for supplier diversity spend.
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Honest & Fair Business
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Orange S.A. was fined €50 million (approximately $54 million USD) by the French Data Protection Authority (CNIL) on November 14, 2024.
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The fine was for displaying advertisements in emails without user consent and continuing to read cookies after consent withdrawal.
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The company operates a whistleblowing system dedicated to reporting various violations, including corruption, human rights, and harassment.
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This system is compliant with regulations governing whistle-blower protection, confidentiality, and data privacy.
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Kind to Animals
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Orange S.A. is a telecommunications corporation providing mobile, fixed-line, internet, and enterprise services.
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Its core business model does not involve activities such as animal testing, the use of animal-derived ingredients, animal agriculture, or direct animal-related conservation initiatives. Therefore, all KPIs related to animal welfare, testing, sourcing, and conservation are assessed as N/A (tier 0) as per the rubric's definitions for service-oriented companies. No evidence in the provided articles indicates any direct involvement in animal-related operations or products that would necessitate scoring against these KPIs.
No War, No Weapons
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Orange Business announced the creation of a new Defense & Security Division (DD&S) in June 2025
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, aiming to support defense and security actors in France and Europe by leveraging its digital infrastructure, connectivity, AI, and cybersecurity services. In response to the 2022 Russian invasion of Ukraine, Orange allocated €1,000,000 to the Orange Foundation's emergency fund
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and donated €50,000 to the UNHCR
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. The company also reduced call rates to Ukraine by 80% from most European Orange countries
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and housed 265 Ukrainian refugees at its training campus in Serock, Poland
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.
Planet-Friendly Business
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Orange reported total Scope 1, 2, and 3 greenhouse gas emissions of approximately 5.4 million tCO₂e in 2022, with Scope 1 accounting for 6.5%, Scope 2 for 12.5%, and Scope 3 for 81% of the total.
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The company has set a net-zero carbon emissions target for 2040.
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This target is supported by interim reduction goals: a 30% reduction in Scope 1 and 2 emissions by 2025 compared to 2015 levels, a 14% reduction in Scope 3 emissions by 2025 compared to 2018 levels, and a 45% reduction across all scopes by 2030 compared to 2020 levels.
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However, there is no evidence that Orange's carbon reduction targets are validated by the Science Based Targets initiative (SBTi).
Respect for Cultures & Communities
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The provided articles do not contain specific, quantitative data points relevant to any of the KPIs for 'Respect for Cultures & Communities'. Information available primarily focuses on gender diversity
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, disability inclusion
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, and general employee-driven social and environmental projects
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, without providing metrics such as formal partnerships with indigenous groups, revenue reinvested locally, cultural appropriation incidents, cultural impact assessment protocols, local employment ratios, grievance mechanism coverage, or cultural preservation investments.
Safe & Smart Tech
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Orange experienced a data breach in July 2025
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, with 4 gigabytes of business customer data released onto the dark web in mid-August 2025
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, affecting 600,000 customer records.
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The company disclosed and reported the breach to national authorities.
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Orange Business has a comprehensive AI ethics governance framework, including a Data & AI Ethics Charter
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, a Responsible AI Design Authority to qualify AI project risk
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, a centralized Responsible AI Committee
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, and multidisciplinary teams.
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Its AI research teams continuously work to decrease bias in algorithms
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and monitor KPIs for a fair AI approach.
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Orange Business maintains a very strong regulatory compliance program, proactively aligning its AI innovations with the EU AI Act
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, implementing comprehensive risk management planning
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, and providing a secure internal platform for GDPR compliance.
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The company is also part of the EU AI Pact, an open declaration for ethical AI use.
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Zero Waste & Sustainable Products
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Orange integrates circular economy principles into product design, with a group approach to eco-design defined in 2021
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, and eco-design results endorsed by AFNOR and Bureau Veritas.
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The company has multiple waste reduction initiatives, including a mobile phone collection campaign in France with nearly 2,000 collection bins
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, a partnership for mobile waste collection in Africa, and Orange Business securely erased nearly 20,000 hard drives for reuse.
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In 2021, 5.6 million items (excluding mobiles) were collected and 4.7 million items were recycled in Europe.
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Non-functional mobile phones are responsibly recycled, including safe treatment of hazardous materials.
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No waste disposal violations were reported in the provided articles. Orange's 'Collect' mobile' campaign aims to educate customers on the environmental impact of electronic waste and encourage mobile phone recycling.
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