Better Health for All

Otis's core products, elevators and escalators, deliver significant health benefits by providing essential mobility and accessibility.

The company moves 2.3 billion people daily and maintains 2.3 million units worldwide, serving as crucial infrastructure for equitable mobility, particularly for the 1.3 billion people globally living with disabilities, enabling access to various facilities including healthcare. Safety and health are explicitly central to Otis's business strategy. Regarding health externalities, Otis demonstrates strong mitigation efforts for its environmental impact. Its GHG emission reduction targets have been approved by the Science Based Targets initiative. All factories achieved ISO 14001 certification in 2021, and 9 of 17 global factories are Zero Waste to Landfill certified. The company has reduced water consumption by 40% since 2015 and recycles over 98% of factory-generated industrial process waste. In 2022, approximately 47% of electricity consumed by factory operations came from carbon-neutral sources. Otis's business activities do not involve health-related products or services that require price accessibility, addiction mitigation, or clinical trial ethics considerations.

Fair Money & Economic Opportunity

Otis Worldwide Corporation operates primarily in the manufacturing, installation, and servicing of elevators and escalators.

The company does not engage in activities that lend, insure, move, or store money for consumers, nor does it offer financial products or services. Therefore, the KPIs related to fair money and economic opportunity, which are designed for financial institutions and focus on consumer financial products, are not applicable to Otis's core business model. While Otis offers comprehensive financial counseling services to employees, the rubric requires specific data on reach and outcomes for scoring, which is not provided.

Fair Pay & Worker Respect

In March 2023, the EEOC filed a lawsuit against Otis Elevator Co., alleging disability discrimination for not providing reasonable accommodation to an assistant mechanic and placing him on unpaid leave.

Otis has been recognized as a 'Noteworthy Company' by DiversityInc for four consecutive years and ranked 187th on Newsweek's 'America’s Most Responsible Companies' list in December 2023. The company increased female executive representation to 39.2% in 2022 , signed the Disability:IN CEO letter , and had two employees honored for promoting gender parity in August 2024. However, the provided articles do not contain specific quantitative data points required to score KPIs such as living wage coverage, CEO to median pay ratio, collective bargaining share, safety incident rate, pay equity ratio, worker engagement score, turnover rate, or insecure contract share.

Fair Trade & Ethical Sourcing

Otis maintains a comprehensive Supplier Code of Conduct, available in multiple languages, which outlines expectations for ethical business practices, human rights, fair labor practices, and prohibits child labor and human trafficking.

The company has a Conflict Minerals Policy and in 2021, surveyed 378 suppliers, representing over $2.5 billion in spending, to ensure compliance. Otis also maintains an Anti-Human Trafficking Program that includes risk identification, assessment, mitigation, and due diligence activities. As part of its ESG commitments, Otis aims to award at least 20% of its U.S. supplier spend annually to diverse suppliers.

Honest & Fair Business

Otis provides multiple channels for employees and external parties to report concerns, including anonymous web-based, 24/7 telephonic service with translators, and a mobile tool, supported by a strict non-retaliation policy.

The company also maintains a robust framework with comprehensive, FCPA-compliant policies and procedures, regular training sessions, and internal controls to prevent bribery and corruption.

Kind to Animals

The provided articles discuss Otis Worldwide Corp's general ESG initiatives and sustainability ratings, including an EcoVadis Gold rating

. However, both articles explicitly state that this information is not directly linked to animal welfare concerns. No specific, concrete data points related to animal testing, animal-derived ingredients, humane certifications, wildlife conservation, or animal agriculture practices are present in the evidence provided.

No War, No Weapons

Otis's defense contract revenue was minimal, peaking at $1.64 million in 2020, which is approximately 0.011% of its 2021 net sales of $14.3 billion.

The company maintains robust compliance controls, requiring suppliers to clear denied-party screening, including international watchlists with globally reported sanctions, using an automated tool. Otis's core digital technologies are for civilian applications like remote monitoring and cyber-secure safety software for elevators and escalators. The company has implemented an Anti-Human Trafficking and Human Rights Program, is a member of the Responsible Business Alliance, Responsible Labor Initiative, and Responsible Minerals Initiative, and requires suppliers to adhere to its Supplier Code of Conduct and human rights laws. Otis is an active participant of the U.N. Global Compact and requires suppliers to abide by UN and ILO conventions on child labor. The Otis Absolutes and Supplier Code of Conduct are general ethical codes, not specific weapons-related red lines, as the company's core business is not in weapons.

Planet-Friendly Business

Otis Worldwide Corporation reported total Scope 1, 2, and 3 greenhouse gas emissions of 7.56 million tCO2e in 2023.

The company's near-term science-based greenhouse gas emission reduction targets, approved by the Science Based Targets initiative in April 2024, are aligned with a 1.5°C pathway. In 2023, 33% of the company's factory electricity was sourced from renewable energy. Over 98% of factory-generated industrial waste is recycled. Nine of 17 global factories achieving zero-waste-to-landfill certification by the end of 2023. Sustainability reporting follows TCFD recommendations. A minor diesel spill occurred in May 2023, which was promptly cleaned up. Biodiversity efforts include planting 2,000 trees and rare herbal plants in Bengaluru, India.

Respect for Cultures & Communities

Otis Worldwide Corp has no reported cultural appropriation incidents, no reported disruptions to cultural or heritage sites, and no cultural incidents requiring a response.

The company's business model, focused on elevator manufacturing and services, does not typically involve operations that directly impact cultural sites or lead to cultural appropriation. Specific data regarding formal partnerships with indigenous or local community groups, revenue reinvestment in local community development, or cultural impact assessment protocols is not publicly available.

Safe & Smart Tech

Otis Worldwide Corporation implements mandatory annual cybersecurity training for all salaried employees, complemented by regular phishing simulations to enhance awareness.

The company encourages the reporting of security vulnerabilities and provides guidelines for secure communication. Additionally, Otis conducts monthly third-party network scans and engages in regular internal audits and third-party consultations. No data breaches have been reported.

Zero Waste & Sustainable Products

Otis's Florence, SC plant achieved Gold-level TRUE zero waste certification by December 2022, diverting 98% of waste from landfills.

By February 2024, all five manufacturing facilities in China also achieved Gold-level TRUE zero waste certification , and facilities in Spain received 'Zero Waste' certification by August 2023, diverting over 90% of waste. The company has implemented various waste reduction initiatives, including closed-loop systems, paperless practices, reusable containers, environmentally preferable purchasing strategies, onsite composting, and significantly reduced sheet metal usage. Otis has a company-wide target for all its factories to achieve zero-waste-to-landfill certification by 2025.