Pandora Media Inc..
P.US | Radio broadcasting
Pandora Media Inc., now part of Sirius XM Holdings Inc., operated as a music streaming and internet radio service. The company provided personalized radio stations based on user preferences, offering a wide range of music and podcasts. Pandora generated revenue primarily through advertising and subs...Show More
Better Health for All
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Pandora (now part of SiriusXM) demonstrates strong commitment to mental health, both internally and externally. It has implemented comprehensive mental health programs for its employees, including workshops attended by over 125 individuals, Joyable services, and "Mental Health Mondays."
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Externally, Pandora's donations to UNICEF have supported mental health and psychosocial support for 2.2 million children and caregivers in and around Ukraine, and psychosocial counselling in Nepal.
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The company has also shown exceptional crisis response, being the first corporate partner to provide relief funds for UNICEF’s earthquake response in Türkiye and Syria with a $220,000 emergency donation.
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It has contributed to UNICEF's COVID-19 response with $1 million
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and supported relief efforts in Ukraine with another $1 million, aiding essential healthcare for 4.5 million children and women.
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Pandora's core business of music streaming has no significant direct positive or negative health impact. Other health-related KPIs are not applicable to its business model or lack specific, quantifiable evidence.
Fair Money & Economic Opportunity
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Pandora Media Inc. operates as a music streaming and internet radio service, generating revenue primarily through advertising and subscriptions. The ethical value 'Fair Money & Economic Opportunity' assesses companies involved in lending, insuring, moving, or storing money, focusing on financial inclusion and fair financial services. The provided article discusses Pandora's advertising services for small businesses, such as AudioGo starting at $250/month for geographically targeted ads.
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However, no evidence was found in the article pertaining to any of the specific KPIs related to financial products, services, or their impact on economic opportunity as defined by the rubric.
Fair Pay & Worker Respect
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In 2017, Pandora reported a gender pay equity ratio of 71.9%, which was noted as the highest among tracked businesses
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. Employee reviews, updated as of February 2025, indicate an overall satisfaction rating of 3.8 out of 5 stars
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, reflecting approximately 76% satisfaction across various aspects including work-life balance, pay and benefits, and company culture
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.
Fair Trade & Ethical Sourcing
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The company uses 100% recycled silver and gold in its jewellery crafting as of August 2024
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, and 100% man-made stones since 2021
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, which eliminates conflict sourcing for diamonds. Silver and gold are sourced from certified responsible refiners
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. 61% of in-scope spend is covered by suppliers who already have an accepted standard in place, including those certified according to the Responsible Jewellery Council Code of Practices
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. No children or young workers were found in the supply chain
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, and no loss of income to vulnerable families from measures to eliminate forced or child labour has been identified
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. The Supplier Code of Conduct includes clauses prohibiting forced and child labour
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. Product suppliers and those in scope of SMETA are audited over a two-year cycle
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, while high-risk suppliers undergo biannual third-party audits
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. The company initiated a traceability project in 2024
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but does not trace diamonds to mines of origin
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. While 31% of non-conformances identified in 2023 SMETA audits were fully remediated
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, the median time to close corrective action plans is not provided. No current percentage of suppliers with enforceable ethical-sourcing clauses in contracts or procurement budget directed to diverse suppliers is disclosed.
Honest & Fair Business
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Pandora has 86% of its board members free from material conflicts of interest.
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The company maintains a formal whistleblower policy, updated in March 2023, which includes a 24/7 anonymous hotline available in 30 languages and administered by an independent third-party provider.
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This policy protects against retaliation, and 233 cases were reported in 2024.
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Pandora has a zero-tolerance anti-corruption policy, explicitly prohibiting bribery and facilitation payments, which includes training and supplier screening.
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For ethics complaints, Pandora aims to contact reporters within 7 days and provide feedback post-investigation within 3 months.
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Kind to Animals
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Pandora Media Inc. (P.US) is described as a music streaming and internet radio service. The provided articles do not contain specific, quantitative data relevant to Pandora Media Inc.'s own animal welfare practices. Several articles discuss 'Pandora' in relation to animal cruelty in Ahold Delhaize's supply chain due to a shared board member, but this refers to an association and not direct operations or policies of Pandora Media Inc. One article explicitly details the supply chain ethics of 'Pandora Jewelry', which is a distinct entity. Other articles provide general ESG data for SiriusXM, the parent company, but lack specific animal welfare metrics for Pandora Media Inc. As no article provides concrete data points for any of the KPIs for Pandora Media Inc., all KPIs are omitted.
No War, No Weapons
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Pandora Media Inc. operates as a music streaming and internet radio service. The provided articles, which primarily discuss Pandora Group (jewelry) or Pandora FMS (IT monitoring solutions), do not contain specific, concrete data points relevant to the 'No War, No Weapons' ethical value for Pandora Media Inc.'s core business. While some articles mention Pandora (the streaming service) offering discounts to military personnel
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, this does not constitute revenue from arms or defense contracts, nor does it provide evidence for any other specified KPIs related to military involvement, dual-use technology, or peacebuilding investments in a quantifiable manner that aligns with the rubric's thresholds.
Planet-Friendly Business
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Pandora has SBTi-validated targets to reduce CO2 emissions across its full value chain by 50% by 2030 from a 2019 baseline, and to achieve net-zero emissions by 2040.
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The company achieved a 90% reduction in Scope 1 and 2 emissions from its 2019 baseline by 2024, one year ahead of its 2025 target for carbon neutrality in own operations.
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In 2023, 86% of its operational energy consumption was sourced from renewables, up from 70% in 2022, with 100% renewable energy at crafting facilities.
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The company purchased an average of 97% recycled silver and gold for all jewelry in 2023, with 100% recycled silver and gold purchased as of December 2023.
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In 2023, 99.8% of crafting waste was recycled, with no waste sent to landfill.
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Pandora relies on the Task Force on Climate-related Financial Disclosures (TCFD) frameworks, integrating climate-related risks into its enterprise risk management system, and incorporating sustainability performance into the Senior Leadership Team's long-term incentive plan.
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Respect for Cultures & Communities
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No specific, quantitative evidence was found in the provided articles for any of the KPIs related to 'Respect for Cultures & Communities'. The articles discuss general diversity and inclusion initiatives
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, employee mental health
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, and future targets for workforce representation and supplier budgets
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, but do not provide current, factual data on community engagement, cultural impact, or related metrics.
Safe & Smart Tech
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The company demonstrates strong vulnerability management, patching a critical vulnerability in its Connected Vehicle Service within 24 hours of notification.
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It also reports no unauthorized data use incidents, despite a vulnerability that allowed remote access to vehicle data.
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The company's cybersecurity program is based on internationally recognized frameworks like ISO 27001, and it conducts regular security testing, scans, penetration tests, and vulnerability assessments.
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Mandatory annual security awareness training, periodic phishing tests, and specialized training are provided for all employees.
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The privacy policy discusses data retention periods and de-identification of data, and the company offers user control options such as opt-outs for marketing and profile visibility settings.
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However, the company exhibits weak authentication security, as a vulnerability in its Connected Vehicle Services allowed remote access to vehicle owner information and and control of vehicle functions based on VIN or email address.
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Furthermore, a New York Court found the company's cancellation practices violated ROSCA, requiring online cancellation for New York residents, indicating a gap in regulatory compliance.
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Zero Waste & Sustainable Products
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The provided articles discuss sustainability initiatives and metrics for 'Pandora Group,' a jewelry company, referencing items like 'jewelry boxes,' 'silver and gold,' 'crafting facilities,' and 'carrier bags.'
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However, the company to be assessed is P.US (Pandora Media Inc.), which is described as a music streaming and internet radio service. As the evidence pertains to a different type of business (jewelry manufacturing vs. digital streaming) and there is no explicit link in the articles stating that the jewelry business is part of Pandora Media Inc., the evidence is not relevant to P.US. Therefore, no specific data points could be applied to the KPIs for Pandora Media Inc.