Better Health for All

PG&E faces significant health externalities from past pollution, including a 2021 agreement to pay up to $190 million for the cleanup of Gashouse Cove

and a 2018 settlement related to dioxin runoff. Its Public Safety Power Shutoffs (PSPS) can also impede public health by disrupting medical device usage for vulnerable populations. However, the company has substantial mitigation efforts, delivering 100% greenhouse gas-free electricity in 2023 and achieving a 24% reduction in natural gas system emissions. Its Community Wildfire Safety Program also prevents smoke inhalation and other health hazards. The PG&E Corporation Foundation contributed $775,000 to food banks and tribal organizations in 2023 and $150,000 during the COVID-19 pandemic, but this funding represents a minimal share of the company's revenue. PG&E implemented workplace mental health programs, resulting in a 10.4% decrease in health-related lost workdays. The company also conducted webinars for healthcare facility staff on wildfire risk reduction and safety measures. As a utility, PG&E's core services are essential and do not inherently have negative health outcomes.

Fair Money & Economic Opportunity

PG&E is a utility company and does not offer consumer lending, deposit services, or financial products. Consequently, KPIs related to financial product pricing, exploitative fees, data accessibility, fair lending compliance, debt burden ratio, geographic inclusion, product simplicity, and underserved client share are not applicable, scoring 0. While the company supports economic inclusion through programs like CARE and FERA for low-income customers

and spent $4.79 billion (39.3% of total procurement) with certified diverse suppliers in 2022, these do not constitute a loan or insurance book, resulting in a 0 for inclusion initiatives. No direct impact on customer credit or savings outcomes is reported, leading to a 0 for wealth building outcome. The company's financial education pilot program and community reinvestment initiatives lack specific data on reach, outcomes, or percentage of profit reinvested, leading to their omission.

Fair Pay & Worker Respect

In 2023, PG&E reported a DART (Days Away, Restricted, or Transferred) rate of 0.7 per 200,000 hours worked.

During the same year, the company experienced four serious incidents or fatalities, which resulted in two deaths and two serious injuries. Other regulatory actions and proposed penalties, such as a $45 million penalty proposed by CPUC staff for the 2021 Dixie Fire and $7.5 million in citations for failing to inspect infrastructure, relate to public safety and operational compliance rather than specific labor-law violations or worker-centric safety metrics.

Fair Trade & Ethical Sourcing

PG&E directed 36.6% of its total procurement, amounting to $4.18 billion, to certified diverse suppliers in 2023.

The company has established a Supplier Code of Conduct that outlines expectations for suppliers regarding labor issues, human rights, and ethical business conduct, and provides training programs to support compliance. PG&E also implements supplier sustainability assessments, requiring suppliers to report on their environmental, social, and governance practices. As an electric utility, PG&E's primary operations do not directly involve traditional fair trade certifications.

Honest & Fair Business

PG&E incurred $50 million in ethics-related regulatory fines in the past three years, specifically a settlement in June 2023 over the Zogg Fire.

The company also faced a $106 million fine in January 2023 for inadequate customer notifications during 2019 Public Safety Power Shutoff events and a $1.27 million fine in June 2022 for failing to address cathodic protection deficiencies. In 2019, PG&E faced 33 criminal charges, including five felonies, for the Kincade Fire, acknowledging its transmission line caused the fire. A whistleblower exposed PG&E's failure to meet deadlines for fixing 988 leaking pipes and natural gas meters, including 12 hazardous leaks, and the company had a policy of not informing customers of leaks on their properties. The CPUC initiated an investigation in April 2023 into PG&E's safety culture and corporate governance. PG&E was charged in 2014 with obstructing the San Bruno explosion investigation by providing misleading information and was ordered in 2016 to develop a compliance and ethics program. The company asserts compliance with the Sarbanes-Oxley Act for financial reporting, makes regulatory filings and investor information accessible online, enforces a strict anti-bribery and corruption policy, and requires suppliers to adhere to an ethical code of conduct.

Kind to Animals

PG&E has demonstrated significant efforts in wildlife conservation, completing its Land Conservation Commitment in 2024 by permanently protecting 140,000 acres of watershed lands.

Since 1999, its Nature Restoration Grants program has provided over $2.3 million, leveraging over $10.7 million with matching funds, for 78 projects benefiting numerous species including the California clapper rail, coho salmon, and California Tiger Salamander. The company's Avian Protection Plan has proactively retrofitted over 28,600 poles and reactively retrofitted over 32,100 poles between 2002-2015 to reduce bird electrocutions. PG&E also restored 500 acres of wetland habitat, conserved over 500 acres of coastal redwood habitat, and donated over 2,500 acres for forest research. However, the company's fire prevention activities caused local wildlife displacement in 2023, and a plan to remove a bald eagle nest in the same year faced controversy, leading to the invalidation of its permit. Additionally, nitrogen emissions from its Gateway Generating Station affect the endangered Lange’s metalmark butterfly habitat. In terms of public policy engagement, PG&E addresses existing regulatory requirements but does not actively advocate for higher animal welfare standards, as evidenced by the controversial eagle nest removal plan.

No War, No Weapons

The company's core business as a public utility providing natural gas and electric service does not involve weapons, and there is no evidence in the provided articles of any exposure to controversial or banned weapons. The articles do not contain specific information or quantitative data points required to assess other KPIs, such as revenue from arms contracts, dual-use technology, sales to embargoed regimes, or formal policies related to military involvement or divestment. While the company awarded grants totaling $400,000 for community resilience hubs

and $100,000 for environmental initiatives , described as reducing conflict potential and aligning with non-violent alternatives, the proportion of these investments relative to the company's total revenue is not provided, preventing a score for peacebuilding investment.

Planet-Friendly Business

In 2023, PG&E delivered electricity to its retail customers that included 34% from eligible renewable resources such as solar and wind

. The company has consistently stated a commitment to reaching a net-zero energy system by 2040 . While general 2030 climate goals are mentioned, specific interim milestones for the 2040 net-zero target are not defined.

Respect for Cultures & Communities

PG&E has established 3 formal partnerships with indigenous or local community groups, including a 30-year partnership with the Tuolumne Band of Me-Wuk Indians.

Other partnerships involve land transfers to the Potter Valley Tribe (879 acres) and the InterTribal Sinkyone Wilderness Council (523 acres). The company has taken actions to protect cultural sites, permanently protecting approximately 140,000 acres of watershed lands. This includes the 879 acres for the Potter Valley Tribe for traditional management and cultural education. PG&E also provided $3.55 million for the purchase and a $1.13 million endowment for stewardship of the 523 acres by the InterTribal Sinkyone Wilderness Council, supporting indigenous cultural heritage preservation.

Safe & Smart Tech

PG&E has not experienced any material cybersecurity incidents in the past three years.

While customers reported losing nearly $650,000 to external scammers in 2024 from over 26,000 scam attempts, this reflects external fraud targeting customers rather than a data breach or unauthorized data use by the company itself.

Zero Waste & Sustainable Products

PG&E has implemented three waste reduction initiatives with measurable results. The company partnered to launch California's first food waste-to-renewable natural gas (RNG) facility, which processes up to 100,000 tons of unsold food annually.

Additionally, PG&E collaborated on the largest landfill gas-to-RNG plant in California, processing 4,500 standard cubic feet per minute of landfill gas and delivering approximately 1 billion cubic feet of RNG annually. The company also initiated a biomass-to-RNG project.