Better Health for All

Rentokil Initial's core business, comprising 79% pest control and 17% hygiene & wellbeing services, is fundamentally focused on preventative health measures, earning a score of 100.

Its services are dedicated to preventing disease, controlling outbreaks, and ensuring hygiene, which are crucial in reducing health threats from vectors, preventing foodborne illnesses, and minimizing infectious agent transmission. This results in exceptional health benefits, with 96% of its product portfolio delivering such outcomes. The company's operations generate significant positive health externalities by preventing disease spread and mitigating potential negative impacts from its own activities, such as evaluating alternatives for fumigation chemicals and reducing environmental impact from waste. Rentokil Initial also invests in health literacy through its 'Better Futures' program, which engaged over 32,500 children and adults in India by 2022 with basic health education. The company demonstrates excellent risk transparency by conducting detailed risk assessments, providing service reports, and making product safety data sheets available. While some pest control methods involve chemicals, the company seeks sustainable alternatives and aims to reduce fumigation emissions by 70% by 2030, indicating a clear timeline to eliminate remaining harmful items.

Fair Money & Economic Opportunity

Rentokil Initial PLC is a global provider of business services, primarily focusing on pest control, hygiene, and workwear solutions

. The company operates outside the financial services sector and does not offer lending, insurance, deposit services, or any other financial products to consumers . Therefore, all Key Performance Indicators related to 'Fair Money & Economic Opportunity' are not applicable to its core business model, as confirmed by the company's operational focus and lack of involvement in financial services .

Fair Pay & Worker Respect

Rentokil Initial's CEO to median employee pay ratio was 123:1 in 2024.

The company reported a Lost Time Accident (LTA) rate of 0.31 per 100,000 hours worked in 2023 , which translates to a TRIR of 0.62 per 200,000 hours. There was one road traffic fatality involving a third party in 2023 and three work-related fatalities in 2022. The UK median gender pay gap was -8.6% in 2023 , indicating that women, on average, earn more than men. Colleague engagement was 79% in 2023 , with a 90% survey response rate. The global voluntary turnover rate was 13.4% in 2024.

Fair Trade & Ethical Sourcing

Rentokil Initial's audit frequency for critical suppliers varies from a one-year to four-year cycle.

One finding of "withholding of wages" was identified in 2023. All major contracts and agreements for the supply of goods and services include a clause requiring compliance with the Supplier Code, which contains ethical sourcing terms. Additionally, 19.14% of the procurement budget is directed to local suppliers.

Honest & Fair Business

Rentokil Initial PLC incurred $25,051 in ethics-related regulatory fines over the past three years, including penalties for workplace safety, health, and wage and hour violations in 2023 and 2024.

The company refiled its 2022 Form 20-F in February 2024 following a review by the US Securities and Exchange Commission. Audit procedures covered approximately 70% of the Group’s revenue and 72% of its adjusted profit before tax. Rentokil Initial has a comprehensive anti-corruption policy, published in 2018, which includes a zero-tolerance approach to bribery and corruption. This policy mandates due diligence for transactions over £100,000, incorporates anti-corruption clauses in contracts and purchase orders, and provides regular (at least triennial) training for relevant employees. Internal controls, such as dual signatories for procurement contracts over £50,000, and compliance record-keeping with annual confirmation are also in place. The company operates a confidential “Speak Up” reporting process for all colleagues and a “Supplier Speak Up” program for its global supply chain. It explicitly states a zero-tolerance policy for retaliation against good-faith reporters. These programs are managed by the Internal Audit team and report regularly to the Audit Committee, Chief Executive, and Group Risk Committee.

No War, No Weapons

Rentokil Initial PLC is not involved in arms manufacturing or military contracts, with its core business focused on civilian services such as pest control, hygiene, and specialist cleaning.

While the company has engaged in contracts with the Defense Commissary Agency, these are non-military in nature, centered on pest control and hygiene. There is no evidence of involvement in the production or distribution of weapons or military goods. However, there is no indication of peacebuilding initiatives or advocacy against militarization within the company's operations.

Planet-Friendly Business

The company achieved an 85% waste recovery rate in 2023.

In 2024, 21% of its purchased energy in the UK and Europe was from renewable sources. The company's climate goals are aligned with the Science Based Targets initiative (SBTi), but validation is pending. Its strategy is underpinned by an analysis of three emissions scenarios to 2100, and it publishes a fourth report against the TCFD standard. In 2024, 52% of major spend products had a Product Carbon Footprint (PCF) value. The company has an established climate justice program, having invested £279,956 in 2022 and £40,000 in 2024 to support indigenous communities, and provided 3,000 clean water and sanitation facilities.

Respect for Cultures & Communities

Rentokil Initial has established at least three formal partnerships, including with Cool Earth

, Hong Kong Christian Service , and Malaria No More . The company has reported no cultural appropriation incidents. Rentokil Initial actively protects cultural sites, specifically rainforests, having protected over 1,700 acres over the last two years and 800 acres in other instances. This includes a $12,000 pledge and 1,200 trees planted in the Daintree Rainforest in 2019 , with no reported disruptions to cultural or heritage sites.

Safe & Smart Tech

Rentokil Initial reported seven cybersecurity incidents in 2023

and seven in 2024, all managed effectively with immaterial or no material impact. The company's myRentokil and PestConnect platforms are certified to ISO 27001, an internationally recognized security standard. Rentokil Initial provides cybersecurity training and phishing simulations for employees, with managers responsible for guidance. The company processes personal data to ensure protection against unauthorized or unlawful processing, with no documented incidents of unauthorized data use. It commits to complying with applicable personal data protection and privacy laws, including GDPR, and has procedures for suspected personal data breaches. The Group Data Protection Officer advocates for responsible AI use with appropriate controls. Rentokil Initial has a privacy program to maintain high standards for personal data processing and adheres to the principle of collecting only necessary data. The company respects data subject rights, including access, rectification, and erasure.

Zero Waste & Sustainable Products

Rentokil Initial recovered 85% of its total waste generated in 2023.

The company redesigns products considering their whole-of-life environmental impact, from raw materials to disposal, targeting improvements at every stage. Rentokil Initial implements over 10 waste reduction initiatives, including refurbishing over 200,000 hygiene units in France and Italy, replacing 2 million paper forms with an app, and achieving a 40% reduction in rodenticide usage. The company has a target to reuse, recycle, or repurpose for energy 100% of its waste material by 2035. By the end of 2023, Rentokil Initial aimed for all critical suppliers to have environmental accreditation, requiring them to measure their footprint and have an action plan to reduce their impact.