Rackspace Technology, Inc..
RXT.US | Computer consultancy and computer facilities management activities
Rackspace Technology, Inc. is a leading end-to-end multicloud technology services company. They design, build, and operate customers' cloud environments across various technology platforms, regardless of technology stack or deployment model. Their services include cloud optimization, managed infrast...Show More
Better Health for All
0
No data relevant to the 'Better Health for All' ethical value was found in the provided article.
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The article discusses Rackspace Technology as a cloud solutions provider but does not contain any information regarding health-related products, services, or initiatives.
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Therefore, no KPIs can be scored based on the provided evidence.
Fair Money & Economic Opportunity
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Rackspace Technology, Inc. is an IT infrastructure management and consulting services company, not a financial institution that lends, insures, moves, or stores money for consumers.
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The company's core business involves designing, building, and operating cloud environments for its clients.
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As such, the metrics defined under the 'Fair Money & Economic Opportunity' value, which primarily assess financial services providers on aspects like lending practices, fee structures, and financial inclusion for underserved populations, are not applicable to Rackspace Technology's operations. No evidence was found in the provided articles to score any of the KPIs, as they all pertain to financial products or services that Rackspace Technology does not offer to consumers.
Fair Pay & Worker Respect
0
Rackspace Technology's CEO pay ratio for 2024 was 154:1, based on a CEO total annual compensation of $8,410,858 and a median employee total annual compensation of $54,844.
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As of December 31, 2023, the company had 5,813 employees across 22 countries.
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Fair Trade & Ethical Sourcing
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No evidence available to assess Rackspace Technology, Inc. on Fair Trade & Ethical Sourcing.
Honest & Fair Business
-40
Rackspace Technology has a formal whistleblower protection policy, which includes a hotline and a web reporting system.
1
However, there is no evidence provided regarding independent investigation processes, training frequency, or program effectiveness. The company also has a strong anti-corruption policy that is compliant with the FCPA and includes restrictions on gifts to government officials, but details on training frequency or effectiveness metrics for this policy are not available.
2
Kind to Animals
0
Rackspace Technology, Inc. is a multicloud technology services company. The provided articles primarily focus on general environmental sustainability, Responsible AI, and employee volunteering, with no specific information related to animal welfare or animal rights directly attributable to RXT.US.
1
The company's core business model does not involve activities such as manufacturing products, animal testing, animal husbandry, or sourcing animal-derived ingredients. Therefore, all KPIs are scored as N/A, as there is no evidence to suggest their operations intersect with animal welfare concerns.
No War, No Weapons
0
No evidence available to assess Rackspace Technology, Inc. on No War, No Weapons.
Planet-Friendly Business
-40
Rackspace Technology has a stated net-zero carbon emissions target year of 2045.
1
The company has no reported environmental compliance violations, fines, or regulatory actions across the provided articles.
2
Respect for Cultures & Communities
0
No evidence available to assess Rackspace Technology, Inc. on Respect for Cultures & Communities.
Safe & Smart Tech
-40
Rackspace Technology experienced a ransomware attack in December 2022 on its Hosted Exchange business, affecting 27 customers whose PST files were accessed, and causing an email outage for thousands of customers.
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The company discontinued the Hosted Exchange product and transitioned customers to Microsoft 365.
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In September 2024, an issue with its Rackspace Monitoring product exposed low-security sensitivity data due to an undocumented zero-day vulnerability in a third-party utility.
3
Rackspace developed a company-wide AI usage policy prioritizing ethics, responsibility, and accountability, explicitly prohibiting AI use that might harm human beings, human rights, or personal privacy.
4
Rackspace University developed an “AI Ethics in Action” training course for employees, a two-hour digital workshop covering AI fundamentals, ethical challenges, and how to evaluate AI tools for bias and limitations.
5
The company holds over 800 security certifications, including more than 100 cloud security certificates from AWS, Microsoft Azure, and Google Cloud Platform.
6
Rackspace applies access policy and encryption tools, key management automation, and SSL certificates for website data encryption.
7
It also offers 24x7x365 monitoring and response for vulnerability management and helps define, manage, and validate governance, risk, and compliance requirements for mandates like PCI DSS and HIPAA.
8
Zero Waste & Sustainable Products
-40
Rackspace Technology has implemented several waste reduction initiatives, including composting coffee grounds, shipping pallet reuse, IT equipment refurbishment, waste recycling, and reusable shipping crates.
1
The company has not reported any waste disposal violations or citations in the provided articles.
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Rackspace requires its tier-1 suppliers to meet waste-related requirements, including responsible sourcing, wastewater management, pollution prevention, and hazardous material handling.
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