Serve Robotics Inc..
SERV.US | Courier activities
Serve Robotics Inc. is an autonomous robotics company focused on revolutionizing last-mile delivery. The company designs, develops, and operates self-driving robots that automate the delivery of goods, primarily food and groceries, in urban environments. Serve Robotics partners with retailers and re...Show More
Better Health for All
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Serve Robotics' core business of last-mile delivery for food and groceries is health-neutral. While the acquisition of Diligent Robotics introduces Moxi robots that support hospital staff and improve quality of care,
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there is no evidence on the percentage of the overall product portfolio or revenue that these health-positive offerings represent, thus the net health effect of the firm's principal goods or services remains neutral. The company's robots are designed with advanced collision avoidance, enhanced emergency braking, multiple redundant systems, and advanced sensors, operating safely alongside people.
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Moxi robots have completed over 1.25 million tasks in over 25 hospitals without reported incidents, indicating an outstanding safety record.
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Serve Robotics develops low-emissions sidewalk delivery robots.
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The company does not collect unnecessary personal details and shares information with user consent, providing analytics and research to vendors and services.
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Serve Robotics will pay $29 million in stock to acquire Diligent Robotics, with a potential additional $5.3 million upon meeting undisclosed milestones.
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Diligent Robotics has raised over $100 million in financing.
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Fair Money & Economic Opportunity
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Serve Robotics Inc. is an autonomous robotics company focused on last-mile delivery, not a financial institution. The company does not offer lending or deposit services, consumer credit products, or financial education programs. It is not regulated as a lender and does not generate or manage customer finance data. While Serve Robotics tests robots with seniors, people who use wheelchairs, and people with mobility issues, and is launching an Accessibility Council, these initiatives relate to delivery service accessibility rather than financial inclusion or lending.
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The company's geographic expansion to markets like Los Angeles, Miami, Dallas, Atlanta, and Chicago, and its touch-screen interface, pertain to its delivery operations, not financial service access points or financial product simplicity.
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Fair Pay & Worker Respect
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No specific, concrete data points were found in the provided articles for any of the KPIs related to Fair Pay & Worker Respect. While information regarding an incoming CFO's annual base salary and eligibility for employee benefit plans was present, it was insufficient to determine the CEO to median employee pay ratio or the percentage of the entire workforce covered by health insurance.
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No other quantitative or qualitative facts were available for living wage coverage, collective bargaining share, safety incident rates, pay equity, worker engagement, turnover rates, labor violation incidents, or insecure contract share.
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Fair Trade & Ethical Sourcing
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No specific, concrete data points were found in the provided articles for Serve Robotics Inc. regarding fair trade certifications, supplier audit frequency, forced or child labor incidents, supply chain traceability, remediation speed for violations, ethical sourcing clause coverage in supplier contracts, share of spend on high-risk materials, or supplier diversity spend.
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The articles either explicitly state a lack of data for these metrics for Serve Robotics Inc. or discuss general industry topics and other companies' policies, which cannot be attributed to Serve Robotics Inc.
Honest & Fair Business
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Serve Robotics Inc. filed a Form 10-K/A (Amendment No. 1) on April 2, 2025, which constitutes one financial restatement.
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This restatement was necessary due to identified material weaknesses in internal control over financial reporting, leading to a conclusion that disclosure controls and procedures were not effective as of December 31, 2024.
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These weaknesses were attributed to insufficient resources for supervision and segregation of duties, and a lack of a comprehensive accounting and financial reporting manual and a robust review process.
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Kind to Animals
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The provided articles pertain to Amazon and P&G, not SERV.US (Serve Robotics Inc.).
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As such, there is no evidence within the given articles to assess SERV.US against any of the 'Kind to Animals' KPIs.
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Therefore, all KPIs are omitted due to a lack of relevant data for the company under assessment.
No War, No Weapons
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No evidence available to assess Serve Robotics Inc. on No War, No Weapons.
Planet-Friendly Business
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The provided articles describe Serve Robotics' products as having low or zero tailpipe emissions
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and highlight the potential for their delivery robots to reduce global CO2 emissions
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and car miles.
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However, the articles do not provide specific, quantifiable data for any of the Planet-Friendly Business KPIs, such as the company's total Scope 1, 2, and 3 greenhouse gas emissions, renewable energy consumption, water usage, waste diversion rates, or details on environmental compliance, climate targets, or climate-related investments. Information regarding climate justice or just transition programs is also not provided with sufficient detail or metrics to be scored.
Respect for Cultures & Communities
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The company has partnered with local senior centers to pilot free grocery deliveries, which represents engagement with local community groups.
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However, the number of such partnerships is not specified to meet the quantitative thresholds for positive scores, leading to a score of 0 as the business model is applicable. There are no reported cultural appropriation incidents.
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The company's operations, primarily involving delivery robots in urban environments, do not inherently involve cultural contexts that would necessitate specific cultural impact assessment protocols, FPIC processes, or cultural preservation investments. Similarly, there is no evidence to suggest applicability for indigenous supplier engagement, cultural site protection, or community governance inclusion.
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The company's operations do not inherently require specific community fund allocations, language inclusivity beyond standard practices, or cultural incident response frameworks. There is no evidence regarding cultural sensitivity training completion.
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Safe & Smart Tech
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Serve Robotics' privacy statement indicates that users can request data access, deletion, and updates, but these actions are subject to verification.
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The company's policy is to routinely delete video footage, except in cases of compelling safety or security concerns.
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Serve Robotics mentions compliance with the California Consumer Privacy Act (CCPA) for California residents.
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A prospectus also mentions GDPR, CCPA, and other regulations in its risk factors, but without providing specific compliance details or evidence of a comprehensive compliance program.
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Zero Waste & Sustainable Products
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No specific, concrete evidence was found in the provided articles regarding SERV.US's performance on waste diversion, product recyclability, packaging sustainability, recycled content, single-use plastic reduction, take-back programs, circular design principles, waste reduction initiatives, hazardous waste management, product durability, repairability, waste audit frequency, zero-waste certification, waste disposal violations, material efficiency, packaging-to-product ratio, waste reduction targets, supplier waste requirements, or customer waste education. The articles primarily focus on the company's operational emissions, fleet size, and financial performance, or provide general industry recommendations, none of which directly address the 'Zero Waste & Sustainable Products' value as defined.