Better Health for All

Synchronoss Technologies' core products and services, which include cloud solutions, messaging, and digital platforms, are generally health-neutral, having no significant positive or negative health impact. The company does not generate revenue from products with direct negative health outcomes, nor do its products have direct safety implications for physical or mental health. The company's business model does not involve serving vulnerable populations with health needs, offering health-related products requiring accessibility considerations, or engaging in health education or clinical trials. Furthermore, there is no evidence of investment in health innovation, health equity programs, preventative health measures, or specific responses to global health crises. The company does not hold healthcare-related patents, produce food/nutritional products, or have products with addiction potential, making several KPIs not applicable. Synchronoss demonstrates exceptional healthcare data responsibility. The company has achieved SOC 2, ISO 27001, and EU-U.S. Data Privacy Framework (DPF) certifications, and maintains independent privacy validation through TRUST/e.

It complies with GDPR, CCPA, HIPAA, DEA, and FDA regulations, emphasizing secure data access, protection against identity theft, multifactor authentication, and digital signatures. Its solutions protect Protected Health Information (PHI) through containerization, AES-256 encryption, TLS, password policies, and remote data wiping. The company also highlights e-prescribing compliance for controlled substances.

Fair Money & Economic Opportunity

Synchronoss Technologies, Inc. provides cloud solutions and software-based activation for connected devices, serving communication service providers, OEMs, and enterprises.

The company's core business does not involve offering lending, deposit, or other direct financial services to consumers. Therefore, all KPIs related to financial products, pricing, customer financial outcomes, and financial inclusion initiatives are not applicable to its operations.

Fair Pay & Worker Respect

The company's overall employee rating is 3.4 out of 5 stars, based on 134 reviews, which translates to an engagement score of 68/100.

The culture received a rating of 3.3 out of 5 stars, and pay and benefits received 3.1 out of 5 stars. The Code of Business Conduct, adopted in April 2006, states a commitment to equal opportunity, a safe and healthy work environment, and a policy against retaliation for good-faith reports of misconduct.

Fair Trade & Ethical Sourcing

The provided articles do not contain any quantitative data or specific information relevant to the Fair Trade & Ethical Sourcing KPIs.

There is no evidence regarding fair trade certifications, audit frequencies, forced or child labor incidents, supply chain traceability, remediation speed, ethical clause coverage, materials risk index, or supplier diversity spend.

Kind to Animals

Synchronoss Technologies, Inc. is a software and service-oriented company providing cloud solutions, messaging, and digital transformation platforms.

Its core business model does not involve physical products, animal-derived ingredients, animal testing, animal husbandry, or operations that directly impact wildlife habitats. Therefore, all KPIs related to animal welfare, testing, sourcing, and conservation are not applicable to the company's operations, and no relevant evidence was found in the provided articles.

No War, No Weapons

No specific, concrete data points were found in the provided articles to assess Synchronoss Technologies, Inc. against any of the KPIs for the 'No War, No Weapons' ethical value. The articles either discuss general industry regulations

, conflict minerals policies of other companies , or focus on Synchronoss's core cloud and messaging services without mentioning any defense-related activities, peacebuilding initiatives, or conflict-related metrics.

Planet-Friendly Business

Synchronoss Technologies Inc. has undertaken operational efficiency improvements, including data center consolidation that began in 2018, resulting in the removal of 428 physical servers.

The company also reduced its global real estate footprint by 31% in 2021, which led to an annual energy consumption decrease of 1.4M kWh. There is a plan to replace microprocessors with power-efficient ARM CPUs in AWS, scheduled for completion in 2022. The company acknowledges its responsibility to protect and preserve the environment. However, no specific data is provided for total greenhouse gas emissions, renewable energy use, water consumption, waste diversion, or any climate targets like SBTi or net-zero.

Respect for Cultures & Communities

The provided articles describe Synchronoss Technologies' general ESG initiatives and employee volunteer programs, including a 'Sync Cares' program and a nomination for Corporate Citizen of the Year.

However, all articles explicitly state that no specific quantitative data is available for any of the requested metrics related to Respect for Cultures & Communities, such as formal partnerships, revenue reinvested locally, cultural appropriation incidents, cultural impact assessments, local employment ratios, or cultural preservation investments.

Safe & Smart Tech

Synchronoss Technologies holds multiple privacy and security certifications, including SOC 2 Type II, ISO 27001, TRUSTe, and the EU-U.S. Data Privacy Framework (DPF) certification.

The company has implemented a systematic approach to managing cybersecurity risks, with policies based on recognized industry standards and guidelines, and conducts risk assessments to identify and prioritize potential threats. Synchronoss uses vulnerability scanning tools like Rapid7, integrates with ServiceNow for remediation tracking, and has a Vulnerability Management Platform. The company performs various security testing activities such as threat modeling, static and dynamic application security testing (SAST/DAST), scanning & vulnerability identification, and penetration testing (web, mobile, API). It also conducts code review, container scanning, and cloud monitoring. Synchronoss states its commitment to complying with regulations like GDPR and CCPA, and its policies help align with applicable laws and regulations.

Zero Waste & Sustainable Products

Synchronoss Technologies provides reusable drinking cups and purified water stations to reduce single-use plastic water bottles.

The company has implemented several waste reduction initiatives, including amplifying on-site recycling efforts and coordinating on-site electronics recycling programs. A multi-year plan, started in 2018, to consolidate physical data centers resulted in 428 physical servers being removed. In 2021, the company rationalized its real estate portfolio, reducing its global footprint by 31%, which led to an annual decrease of 1.4M kWh in energy consumption. This also involved data center consolidation and replacement of inefficient equipment. The company's Supplier Code of Conduct requires suppliers to obtain, keep current, and comply with all environmental permits, including for the management and disposal of hazardous materials and recycling. Suppliers are also required to strive to reduce, eliminate, or prevent waste of all types by conserving materials and modifying processes.