Better Health for All

Sonos' AI Speech Enhancement feature, developed in collaboration with the Royal National Institute for Deaf People (RNID), aims to improve dialogue clarity for people with hearing loss.

This feature is available on the Arc Ultra model and offers four levels of enhancement. Listening tests with RNID participants showed that at least 75% preferred moderate or high levels of enhancement, though 44% found high levels unpleasant. Approximately one in three adults in the UK and just under one in four in the USA have some degree of hearing loss, with prevalence increasing significantly with age. Sonos invested in developing this AI-powered technology, which involved almost a year of research and development. The collaboration with RNID also implies support for hearing health education.

Fair Pay & Worker Respect

The CEO-to-median employee pay ratio for 2024 was 35:1.

The company has a documented equal pay policy, with a mean gender pay gap below 10%. In FY25, audits identified 148 issues, including 1 priority issue and 110 major issues, with 12 instances related to wages and benefits and 24 related to working hours. In FY24, audits found 4 priority issues and 145 major issues, with 2% related to forced labor. Evidence of young workers working overtime and not registered with local authorities was found at one supplier in China. Indicia of forced labor were found in Malaysia related to withholding fees from migrant workers. The company utilizes outsourced personnel, managed service providers, staff agency workers, and call center agents to supplement internal capabilities. Sonos offers a choice of comprehensive health, dental, and vision insurance for eligible employees and their dependents.

Fair Trade & Ethical Sourcing

Sonos audits its major suppliers, representing 80% of its supply chain spend, annually.

In FY25, 95% of major suppliers were audited, and 100% of suppliers with critical issues were audited in person. Over the last three years, Sonos identified issues related to young workers and indicia of forced labor. In FY24, evidence of young workers was found at one supplier in China working overtime and not registered, and indicia of forced labor was found at a Malaysian supplier withholding fees from migrant workers. In FY23, seven situations raised concern about forced labor, leading to required reimbursement of fees and return of IDs to workers in Malaysia. Sonos' Supplier Code of Conduct, which is mandatory for suppliers, is harmonized with the RBA Code of Conduct 8.0. The company requires suppliers to have a policy to assure conflict minerals (tantalum, tin, tungsten, and gold) in their supply chains do not finance armed violence or human rights abuses.

Honest & Fair Business

Sonos has a comprehensive whistleblower policy, referenced in its Code of Business Conduct and Ethics (adopted May 6, 2021) and Corporate Governance Guidelines (adopted July 22, 2025).

This policy allows for anonymous reporting and explicitly prohibits retaliation against employees who report suspected violations, with disciplinary action for any retaliatory behavior. The company has not had any financial restatements in the past five years, only minor disclosure tweaks. The board of directors is comprised of a majority of independent directors, as per guidelines adopted July 22, 2025. Sonos also has an anti-corruption policy, adopted May 25, 2018, which applies worldwide to all personnel and third parties. It prohibits bribes and kickbacks, requires prior written authorization for gifts to government officials over $100 and for all facilitating payments, and mandates third-party due diligence and red flag monitoring. The policy also includes whistleblower protection and requires accurate record-keeping.

Kind to Animals

Sonos's core business model, as a developer and manufacturer of audio products, does not inherently involve animal-derived inputs, animal testing, or animal agriculture. While the company has partnered with organizations like Protecting Blue Whales and Blue Skies and Rainforest Connection, providing grant funding and supporting bioacoustics research on endangered species, the provided articles do not specify the percentage of revenue allocated to these initiatives.

The rubric's positive tiers for 'wildlife_conservation_impact' are based on a percentage of revenue, which is not available. The company's business model does not directly impact wildlife habitats negatively, and it does engage in conservation efforts with documented outcomes (e.g., 58% reduced risk of ship strikes for endangered whales, identification of 1,442 distinct wildlife species). , However, without the required revenue percentage, a positive score cannot be assigned, and since its business model does not negatively impact wildlife, it defaults to 0. For all other KPIs, no specific, concrete data points related to animal welfare, animal testing, or animal-derived inputs were found in the provided articles, leading to their omission.

Planet-Friendly Business

Sonos reported total Scope 1, 2, and 3 emissions of 935,114 metric tons of CO₂e in FY23, representing a 6.18% decrease from FY22.

The company has committed to the Science Based Targets initiative (SBTi) but validation is pending. Sonos achieved 100% renewable electricity use in FY23 for its operations. It has a net-zero target for 2040 across all scopes and achieved carbon neutrality for FY23 operational emissions. The company conducted a TCFD-aligned climate risk assessment in FY23 and updated it in FY24, considering Business as Usual and 1.5°C climate scenarios. Packaging for new products in FY24 was 98% sustainably sourced, and the Move 2 speaker achieved a ~20% CO2 reduction per device compared to its previous generation. The Sonos Ace headphones use 18.5% post-consumer recycled plastic. In FY23, Sonos retired carbon credits from projects in Cambodia and Indonesia to neutralize operational emissions, and purchased energy attribute certificates for Scope 2 emissions. The company reported zero major environmental compliance violations in FY23. Sonos supports the Blue Whales, Blue Skies program and donated $250,000 to Rainforest Connection in FY23. In FY24, 97% of major suppliers were audited, with corrective action plans completed for identified issues. Sonos supported fifteen nonprofits globally and sponsored scholarships for women in sound engineering.

Zero Waste & Sustainable Products

Sonos achieved 98% sustainably sourced content for new product packaging in both FY24 and FY25.

The company has removed over 98,000 pounds of plastic from packaging. Sonos Ace headphones contain 18.5% post-consumer recycled plastic, while Era 100 and Era 300 each contain 17% recycled plastic by weight. The Arc Ultra incorporates 37% recycled materials, and its travel case is 75% recycled felt. Sonos offers a take-back program for retired products, providing options to return devices directly or drop them off at e-waste or retail partner locations, and pays for products to be shipped back. Products are increasingly designed using screws instead of adhesives for improved serviceability, and the Move 2 portable speaker includes a user-replaceable battery kit. Roughly nine out of ten Sonos products ever sold are still in use today. The company aims for carbon neutrality by 2030 and net zero by 2040. Sonos has integrated the RBA Code of Conduct into its Supplier Code of Conduct, and in FY24, audited 97% of major suppliers, with all initiating corrective action plans for identified issues. The company provides clear recycling instructions and educational resources for customers. Sonos has a Halogen Free Initiative to minimize halogens in printed circuit boards (PCBs) and power cords, with all products launched in FY24 featuring PCBs that limit halogenated substances to a minimum level.