Better Health for All

Frasers Group's core business, particularly its sports retail, gyms, and fitness app, provides significant health benefits, with initiatives like supplying sports equipment to schools

and running campaigns to encourage children in sport . The company has implemented comprehensive mental health programs for its employees, including 24/7 confidential wellbeing support, counselling, an Employee Assistance Programme (EAP), and Emotional First Aid training . During the Covid-19 pandemic, Frasers Group demonstrated a comprehensive crisis response by sending vulnerable employees home with 100% pay and maintaining robust social distancing and cleaning policies for customers and staff . The company also shows positive health externalities through environmental efforts, achieving a 15% reduction in UK store energy usage , recycling 86% of its waste , and saving over 3.0Mtco2e annually through LED upgrades . As a retail company, it does not engage in pharmaceutical patents, addiction-prone products, or clinical trials, making these KPIs not applicable.

Fair Pay & Worker Respect

Frasers Group faces significant challenges regarding worker respect and fair pay. As of December 2025, 88.8% (4,000 out of 4,500) of workers at its Shirebrook warehouse were agency workers without guaranteed hours.

Additionally, in January 2025, approximately two-thirds (11,500 employees) of its retail staff were on zero-hours contracts. The company is not a Living Wage accredited employer, and as of December 2025, workers were paid £12.30 per hour, which is below the real living wage of £12.60 per hour. Historically, investigations in July 2020 revealed warehouse staff were effectively paid below the legal minimum wage due to unpaid breaks, following a previous £1 million back pay. House of Fraser, a brand acquired by Frasers Group, was named in December 2021 for underpaying 354 workers by over £16,000. In terms of pay equity, Frasers Group reported a median gender pay gap of 3% in 2023, meaning women earned £0.97 for every £1 that men earned.

Fair Trade & Ethical Sourcing

The provided articles do not contain specific, quantifiable evidence for any of the Fair Trade & Ethical Sourcing KPIs for Frasers Group plc. Information regarding fair trade certification share, audit frequency, substantiated forced or child labour incidents, supply chain traceability coverage, remediation speed for violations, ethical clause coverage in supplier contracts, share of spend on high-risk materials, or supplier diversity spend was not found. While some articles mention the existence of a supplier code of conduct

and a future target to source 100% sustainable cotton by 2024, these do not provide the concrete, measurable data points required by the rubric for current performance. Data related to 'Fraser Alexander' or 'Frasers Property' is not applicable to Frasers Group plc.

Honest & Fair Business

Frasers Group plc scored 7% on the 2023 Fashion Transparency Index, indicating minimal disclosure of supply chain practices.

The company has a whistleblower policy with a dedicated officer, hotline, portal, and board oversight, but there is no evidence of independent investigation processes. Financial restatements occurred in FY24 for segmental reporting, reclassification of Game Spain, and reclassification of delivery income and gift voucher costs. Audit procedures covered 89% of revenue and 90% of total assets. The company has an Anti-Bribery & Corruption policy and a zero-tolerance stance, and is seeking to appoint a Head of Compliance, but details on training frequency or policy scope are not provided. Factories in the supply chain are required to obtain third-party assurance from BSCI and SEDEX, but an overall percentage of ethical claims verified is not available, and the company faces scrutiny for supply chain transparency.

Kind to Animals

Frasers Group has committed to a fur-free policy across all its brands, effective from the Autumn/Winter 2023 collection,

and banned angora wool in September 2023. These decisions followed discussions with animal protection organizations and public pressure. While these actions demonstrate a commitment to animal welfare by eliminating specific animal-derived materials, the provided articles do not offer the specific quantitative data points required by the rubric for any KPI. For instance, there is no percentage of all animal-derived inputs replaced, no percentage of products certified cruelty-free, nor company-wide conservation impact metrics. Information related to Frasers Property, a separate entity, cannot be attributed to Frasers Group plc. Therefore, no KPIs can be scored based on the evidence provided.

No War, No Weapons

Frasers Group plc has consistently maintained a business model devoid of any involvement in arms manufacturing, military contracts, or activities that facilitate conflict.

The company's operations are primarily centered around consumer retail, focusing on sports and leisure clothing, footwear, and equipment. An examination of Frasers Group's business activities reveals no revenue streams derived from arms production or military contracts. The company's focus remains on consumer goods, aligning with the value of rejecting association with wartime activities. Its business model reflects an absence of military involvement in any direct or indirect capacity, indicating zero exposure to any weapons and no defense assets to divest.

Planet-Friendly Business

Frasers Group plc reported total Scope 1, 2, and 3 greenhouse gas emissions of 96,300 tCO₂e in 2024, representing a 21.98% decrease from 123,300 tCO₂e in 2023.

The company's science-based targets are approved by the SBTi, including commitments to reduce absolute Scope 1 and 2 emissions by 58.8% and Scope 3 emissions by 63.8% per million GBP value added by FY2034, with further reductions by FY2050. Frasers Group has not had any environmental enforcements or prosecutions in the past 12 months. The company has commenced TCFD reporting, which includes qualitative scenario analysis for physical and transition risks across 1.5°C and 4°C temperature scenarios.

Respect for Cultures & Communities

Frasers Group plc did not provide a response to allegations of unfair and punitive purchasing practices related to garment suppliers in Leicester in June 2023.

The company shows limited direct engagement in protecting indigenous rights, cultural heritage, and local traditions. with no significant evidence of initiatives promoting cultural preservation or indigenous engagement.

Safe & Smart Tech

The Information Commissioner's Office (ICO) stated that Frasers Group's live facial recognition (LFR) system offers targets no opportunity to opt-out or control the use of their personal data.

The use of LFR is criticized for not adhering to privacy principles, as it collects biometric data indiscriminately from every customer entering a store. The company also retains personal data for significant periods, including account lifetime plus 7 years for successful Frasers Plus applications and loyalty schemes, 7 years for unsuccessful applications, and 7 years for customer service contact. The ICO has issued a warning regarding the lawfulness of the LFR technology, and a 2016 data breach compromising employee information led to an ICO investigation due to delayed disclosure. The company conducts regular audits such as PCI-DSS and uses encryption to protect data at rest.

Zero Waste & Sustainable Products

Frasers Group recycled 86% of waste at its Shirebrook Distribution Centre in FY22.

The company achieved 60% compliance by 2023 with its strategy to have 100% recyclable packaging by 2025. A circular economy strategy has been introduced with a target for a 30% waste reduction over the next two years. Waste reduction initiatives include saving over 2 million hangers from disposal and a national waste management partnership covering 767 sites, which involves investigating wasted journeys, analyzing invoices, and optimizing container usage. There have been no environmental enforcements or prosecutions in the past 12 months. A clothing take-back scheme is being piloted in five House of Fraser stores.