Better Health for All

The Bancorp's core business is financial services, which are generally health-neutral. The company previously offered Health Savings Accounts (HSAs) and launched a management portal for them in 2015, but these accounts were transitioned to HealthEquity by March 2016.

The company does not offer health-related products or services that would directly impact most health KPIs. However, The Bancorp does have internal employee programs. It offers onsite wellness checkups, wellness checkup vouchers, and partners with a third party for nutrition guidance. It provides a medical premium discount of up to $1,800 annually and a wellness credit. The company offers monthly meditation sessions and access to a wellness management tool. It also partners with Cigna® for an Employee Assistance Program (EAP) providing practical assistance for stress management, financial needs, and mental health. The Bancorp increased its company-wide paid time off policy in 2021, offering a minimum of 23 days of paid time off and 11 company-paid holidays. During the COVID-19 pandemic, The Bancorp offered an Employee Financial Relief Program from June 2020 to June 2021. The company has a Health & Wellness Employee Resource Group, with over 20% of employees participating in ERGs. It also includes healthy eating sessions in its Annual Employee Learning Week.

Honest & Fair Business

The Bancorp, Inc. has a formal whistleblower protection policy, including a hotline (1-844-432-RISK) and a 'Speak Up Policy,' which allows for anonymous reporting and prohibits retaliation.

The Audit Committee is responsible for establishing procedures for receiving, retaining, and treating complaints regarding accounting, internal accounting controls, or auditing matters, and for the confidential, anonymous submission of concerns by employees. The company also has an Anti-Bribery and Anti-Corruption Policy with a zero-tolerance stance, outlining prohibitions on offering bribes or kickbacks, requiring accurate record-keeping, risk-based due diligence, and reporting of potential violations. The Audit Committee reviews and approves all related party transactions. The company's Audit Committee Charter, approved March 11, 2025, requires each member to be an 'independent director' as defined by NASDAQ listing standards and SEC rules, and free from relationships that would interfere with independent judgment. The company's ESG report from July 2025 states that 90% of board members are independent.

Kind to Animals

The Bancorp, Inc. is a financial holding company. The provided articles discuss animal welfare in the context of other major banks' financing of industrial agriculture or general calls for financial institutions to adopt animal welfare policies. However, none of the articles contain specific, concrete data points or information regarding TBBK.US's direct involvement in animal-related activities, its policies, or its practices concerning animal welfare.

Therefore, no KPIs can be scored based on the evidence provided.

Planet-Friendly Business

The Bancorp reported Scope 1 emissions of 319 tCO₂e and Scope 2 market-based emissions of 845 tCO₂e for 2024, totaling 1,164 tCO₂e.

The company calculates and publishes its Scope 1 and 2 emissions. The Bancorp is committed to evaluating climate-related risks and opportunities through the lens of the Task Force on Climate-Related Financial Disclosures (TCFD) framework. The company committed to donating $1 million over three years to three watershed conservation organizations, distributed to The New York Botanical Garden, Friends of The Big Sioux River, and the Delaware Nature Society.

Respect for Cultures & Communities

The Bancorp, Inc. received a 'Satisfactory' rating from the OCC for its Community Reinvestment Act initiatives in 2023.

The company's business model as a financial institution does not typically involve activities that directly lead to cultural appropriation incidents, require cultural impact assessment protocols, necessitate FPIC processes, or impact cultural sites. No evidence of such incidents or impacts was found in the provided articles. Similarly, the concept of a social license to operate is not explicitly applicable to its business model, and no data was provided regarding it.

Safe & Smart Tech

The Bancorp Inc.'s privacy policy states that it collects data for specific purposes, which aligns with standard data minimization practices.

The policy also allows users to opt-out of targeted advertising and manage cookies, indicating industry-standard user data control. Furthermore, the company's privacy policy explicitly mentions compliance with CCPA, Vermont, and Nevada laws, reflecting basic regulatory compliance. However, there is no specific evidence regarding the company's data breach history, AI ethics governance, cybersecurity investment, privacy certifications, security training effectiveness, encryption implementation, AI audit practices, algorithmic transparency, unauthorized data use incidents, authentication security, vulnerability management, bug bounty programs, privacy by design, security testing coverage, algorithmic harm remediation, or digital rights advocacy.

Zero Waste & Sustainable Products

No specific, quantifiable evidence for TBBK.US (The Bancorp, Inc.) was found in the provided articles for any of the 'Zero Waste & Sustainable Products' KPIs. While the company mentions having an ESG strategy, an ESG report, and a commitment to corporate citizenship, and notes a limited office footprint, these statements lack the concrete data points required to score any specific KPI according to the rubric's quantitative thresholds.

Information regarding waste reduction initiatives, hazardous waste management, or recycling programs was attributed to a different entity, 'First BanCorp' or 'The First Bancorp', and therefore cannot be applied to TBBK.US.