TruBridge, Inc..
TBRG.US | Computer consultancy and computer facilities management activities
TruBridge, Inc. provides business, consulting, and managed IT services to community healthcare providers. It offers a suite of services including revenue cycle management, patient access solutions, clinical and financial consulting, and IT infrastructure management. The company focuses on helping ho...Show More
Better Health for All
0
No evidence available to assess TruBridge, Inc. on Better Health for All.
Fair Money & Economic Opportunity
0
No evidence available to assess TruBridge, Inc. on Fair Money & Economic Opportunity.
Fair Pay & Worker Respect
0
No evidence available to assess TruBridge, Inc. on Fair Pay & Worker Respect.
Fair Trade & Ethical Sourcing
0
TruBridge, Inc. provides business, consulting, and managed IT services, indicating it does not procure or trade physical commodities. Therefore, several KPIs related to physical supply chains, such as fair-trade certification, supplier audits for welfare, exposure to upstream labor practices, traceability of physical goods, remediation processes for material violations, and spend on high-risk materials, are not applicable to the company's operations. No evidence was found for ethical clause coverage in supplier contracts or for supplier diversity spend.
1
Honest & Fair Business
0
TruBridge experienced multiple control deficiencies, including issues with debt covenant monitoring and compliance in Q3 2023, and procedures for customer contract changes, terminations, and credit issuance in Q3 2024.
1
A deficiency in reviewing manual journal entries was noted from March 31, 2024, to September 30, 2024.
2
The company overbilled customers in 2023 and Q1 2024, necessitating out-of-period adjustments to accounts receivable and revenue in Q2 2024.
3
The auditor, Grant Thornton, had stated controls were effective in the 2023 annual report, which was later contradicted by the discovery of a control deficiency.
4
The Q3 2024 control deficiency was disclosed a day after the Q2 earnings release, and the company declined to provide details on its discovery.
5
Kind to Animals
0
TruBridge, Inc. is a service-oriented company providing business, consulting, and managed IT services. Its core operations do not involve products, animal testing, animal-derived ingredients, animal husbandry, or direct impact on wildlife habitats.
1
The company is listed as having 'No Animal Exploitation',
2
which aligns with its service-based business model where animal welfare KPIs are not applicable.
No War, No Weapons
0
The company primarily operates in the healthcare IT sector, providing services to community healthcare providers.
1
The provided document explicitly states that it does not contain information directly related to arms contracts or other activities linked to the defense industry, indicating no defense or arms-related activities in its core business.
2
Planet-Friendly Business
-50
The company's total Scope 1, 2, and 3 greenhouse gas emissions are 547,193 tCO₂e.
1
It has submitted net-zero targets to SBTi for validation, but the validation status is not explicitly stated.
2
Only 1% of operational energy consumption is sourced from renewables.
3
No regulatory actions, violations, fines, or compliance issues are mentioned.
4
The company has a net-zero target year of 2040, but interim targets are undefined.
Respect for Cultures & Communities
0
No evidence available to assess TruBridge, Inc. on Respect for Cultures & Communities.
Safe & Smart Tech
-10
TruBridge reported a data breach on January 4, 2025, affecting 3,855 individuals, involving names and patient account information due to a hacking/IT incident via email.
1
The company stated it implemented additional administrative, technical, and security safeguards and notified affected individuals and HHS.
2
TruBridge holds ISO 27001 certification for information security management since 2020 and maintains it annually.
3
The company conducts annual cybersecurity training and regular phishing simulations for its employees and contractors, but no completion rates or effectiveness metrics are provided.
4
For authentication, Multi-Factor Authentication (MFA) with one-time passcodes (OTP) is supported for users connecting from external devices for its CHBase, TruBridge EHR, and TruBridge Provider EHR applications, and can be required for CHBase applications.
5
The company performs periodic internal and third-party assessments to test cybersecurity controls, identify areas for improvement, and conducts vulnerability scanning, intrusion prevention, and endpoint detection.
6
TruBridge states a commitment to HIPAA compliance and monitors emerging data protection laws to implement changes.
7
Zero Waste & Sustainable Products
0
No specific, concrete data points were found in the provided articles for any of the KPIs under the 'Zero Waste & Sustainable Products' value for TruBridge, Inc. The articles explicitly state a lack of information regarding waste diversion, product recyclability, packaging sustainability, recycled content, single-use plastic reduction, take-back programs, circular design, waste reduction initiatives, hazardous waste management, product durability, repairability, waste audit frequency, zero-waste certification, waste disposal violations, material efficiency, packaging-to-product ratio, waste reduction targets, supplier waste requirements, or customer waste education for the company.
1
Data related to 'Auna' in one article could not be attributed to TruBridge, Inc. as no explicit link between the two entities was provided.