ServiceTitan, Inc..
TTAN.US | Computer programming activities
ServiceTitan is a software company that provides a cloud-based business management platform for home service businesses. Their software helps companies in industries like plumbing, HVAC, electrical, and others manage various aspects of their operations, including scheduling, dispatching, customer re...Show More
Better Health for All
0
No evidence available to assess ServiceTitan, Inc. on Better Health for All.
Fair Money & Economic Opportunity
0
ServiceTitan is a software company providing a business management platform for home service businesses. Its core business does not involve direct lending, deposit services, or insurance to consumers.
1
While the platform integrates financing options for its business customers to offer to their end-consumers, ServiceTitan itself does not act as a financial institution or directly offer consumer credit products.
2
Therefore, all KPIs related to direct financial services, lending practices, fee structures, customer financial data, or wealth-building outcomes are not applicable to ServiceTitan's operations.
Fair Pay & Worker Respect
-10
ServiceTitan's employee engagement, based on 44 reviews, is rated 3.6 out of 5 stars, which translates to 72 out of 100.
1
The company has faced two substantiated labor-law or human-rights violation incidents in the past three years: a wrongful termination case filed by Fonda Quan in October 2024, and a case alleging discrimination, harassment, and retaliation filed by Maynor Gonzalez in July 2025.
2
Fair Trade & Ethical Sourcing
0
No relevant data was found in the provided article to assess ServiceTitan, Inc. against the Fair Trade & Ethical Sourcing value. The article explicitly states, "No relevant data is available for the requested metrics" and "No data related to TTAN.US or fair trade & ethical sourcing is present in the provided review."
1
Honest & Fair Business
0
No evidence available to assess ServiceTitan, Inc. on Honest & Fair Business.
Kind to Animals
0
No evidence available to assess ServiceTitan, Inc. on Kind to Animals.
No War, No Weapons
0
No evidence available to assess ServiceTitan, Inc. on No War, No Weapons.
Planet-Friendly Business
0
No specific, quantitative data points were found in the provided articles regarding ServiceTitan's (TTAN.US) environmental performance or initiatives.
1
The articles discuss general sustainability trends in the trade industry or focus on a customer's operations, not ServiceTitan's direct actions or metrics related to planet-friendly business practices.
2
Respect for Cultures & Communities
0
No evidence available to assess ServiceTitan, Inc. on Respect for Cultures & Communities.
Safe & Smart Tech
20
ServiceTitan demonstrates a commitment to security, achieving a cybersecurity score of 98/100 (A) from Security Scorecard
1
. The company holds ISO 27001 and ISO 27018 certifications, indicating adherence to information security and privacy standards
2
. ServiceTitan states it was not affected by major vulnerabilities like Okta, Spring4Shell, or Log4j
3
. The company also has a responsible disclosure program
4
. However, specific quantitative data on key metrics like cybersecurity investment as a percentage of revenue, encryption implementation rates, and AI audit practices are not available in the provided articles. While the company uses Inspectiv for continuous vulnerability detection and mitigation
5
, the effectiveness of internal vulnerability management and bug bounty programs is not detailed. The available information suggests above-average security practices, but the lack of detailed metrics prevents a higher score. The materiality analysis indicates that a score below 4/10 would be illogical, given the fundamental need for security in a SaaS platform handling sensitive data.
Zero Waste & Sustainable Products
0
No evidence available to assess ServiceTitan, Inc. on Zero Waste & Sustainable Products.