U-Haul Holding Company.
UHAL.US | Renting and leasing of other machinery, equipment and tangible goods
U-Haul Holding Company is a publicly traded company that operates in the moving and storage industry. Its primary business involves renting trucks, trailers, and other equipment for household moving. Additionally, U-Haul provides self-storage units for rent, offering secure spaces for individuals an...Show More
Better Health for All
0
The provided articles detail U-Haul's workplace safety violations, specifically asbestos exposure incidents at its facilities, resulting in a $231,000 fine in Spokane, WA in 2025
1
and a prior citation in California in 2019
2
. The rubric for 'Better Health for All' explicitly states that this value 'does not pertain to workplace safety standards or worker rights directly—those fall under Fair Pay & Worker Respect.' Consequently, no evidence relevant to the 'Better Health for All' value, as defined by the rubric, could be found in the provided articles for any of the KPIs.
Fair Money & Economic Opportunity
-60
U-Haul employs a "bait-and-switch" pricing scheme, advertising truck rentals for $19.95, but hidden fees and mandatory charges, including environmental and vehicle cost recovery fees, significantly inflate the final price
1
. This often makes the total cost several times higher or more than doubles the advertised price
2
. Mileage fees can also exceed $2 per mile
3
, surpassing the industry average range of $0.59 to $0.99 per mile
4
. The company's pricing structure is complex due to these hidden fees
5
, requiring consumers to navigate multiple webpages and pop-up screens to determine the total cost
6
.
Fair Pay & Worker Respect
-10
For Fiscal Year 2025, U-Haul Holding Company's CEO to median employee pay ratio was 36:1, with the CEO's total compensation at $1,025,045
1
and median employee compensation at $28,492.
2
Employee reviews on Glassdoor.com, based on 3,985 reviews, show an overall rating of 3.4 out of 5 stars,
3
which translates to an engagement score of approximately 68/100. In 2003, the National Labor Relations Board (NLRB) found U-Haul violated labor laws by unlawfully discharging two employees for union activities and maintaining a mandatory arbitration policy that restricted employees from filing charges.
4
The company was ordered to cease these activities, offer reinstatement, and rescind the arbitration policy.
5
In 2018, U-Haul encouraged employees to submit letters to the NLRB against unionization, circulating sample language.
6
The company offers Medical, Dental, and Vision Benefit Plans,
7
and a "You Matter" mental health program providing up to five counseling sessions per issue per year.
8
However, the percentage of the workforce covered by employer-funded health insurance is between 65-75%.
Fair Trade & Ethical Sourcing
0
No specific, quantitative data regarding U-Haul's fair trade and ethical sourcing practices, such as fair-trade certified spend, supplier audit frequency, forced or child labor incidents, supply chain traceability, remediation speed for violations, ethical clause coverage in supplier contracts, spend on high-risk materials, or supplier diversity spend, is provided in the available articles.
1
Honest & Fair Business
-40
U-Haul was fined $231,000 by Washington Labor & Industries in November 2024 for improper asbestos handling, including renovating a building without asbestos testing and instructing employees to dispose of asbestos-containing tiles in regular trash.
1
The company provides a whistleblower hotline accessible via phone, email, and mail.
2
A 'Conflicts of Interest and Kickbacks' policy bulletin was issued in March 2004.
3
In 2019, U-Haul Company of Pennsylvania pleaded guilty to criminal hazmat violations for willfully and recklessly allowing untrained workers to fill propane cylinders, violating its own policy.
4
Kind to Animals
0
U-Haul's core business as a moving and storage company does not involve animal testing, animal agriculture, or animal-derived ingredients, making most animal welfare KPIs not applicable. The company has a policy against transporting live animals in the cargo area of its rental vans.
1
While U-Haul, through customer donations, has facilitated significant habitat conservation efforts, including raising over $9.2 million,
2
planting over 1 million trees,
3
and restoring over 2,500 acres of wildlife habitat,
4
the specific percentage of U-Haul's revenue allocated to these initiatives is not provided, preventing a score against the rubric's quantitative thresholds for the wildlife conservation impact KPI.
No War, No Weapons
0
No evidence available to assess U-Haul Holding Company on No War, No Weapons.
Planet-Friendly Business
0
The provided articles do not contain specific, concrete data points for any of the Planet-Friendly Business KPIs, including greenhouse gas emissions, renewable energy use, water usage, waste diversion, biodiversity efforts, or environmental compliance violations. Therefore, no assessment can be made against these metrics.
1
Respect for Cultures & Communities
0
No specific, concrete evidence was found in the provided articles to assess U-Haul's performance against the 'Respect for Cultures & Communities' ethical value. The articles focused on employee demographics
1
, general Diversity, Equity, and Inclusion (DEI) sentiment
2
, and an environmental conservation partnership
3
. None of these provided data points relevant to the defined Key Performance Indicators such as formal partnerships with indigenous or local community groups, cultural appropriation incidents, cultural impact assessment protocols, local employment ratios, community grievance mechanisms, or cultural preservation investments.
Safe & Smart Tech
-60
U-Haul experienced two data breaches within the past three years.
1
A breach between November 2021 and April 2022 impacted over 2.2 million individuals, compromising names, driver's license numbers, and state identification numbers.
2
A second breach, detected on December 5, 2023, affected 67,000 customers, with names, dates of birth, and driver's license numbers accessed.
3
Both incidents involved unauthorized actors using legitimate or stolen credentials, and credit card information was not accessed.
4
Disclosure for the 2023 breach was delayed, with notifications beginning on February 22, 2024, over two months after detection.
5
An external recommendation was made for U-Haul to implement mandatory multifactor authentication.
6
In response, U-Haul changed passwords for affected accounts and offered free identity monitoring services.
7
Zero Waste & Sustainable Products
-10
U-Haul has implemented numerous waste reduction initiatives, including the establishment of Reuse Centers in 2009 for redistributing unwanted household goods
1
, a "Take A Box, Leave A Box" program for moving boxes
2
, and the use of 100% biodegradable starch-based packing peanuts
3
. The company also offers reusable and recyclable plastic Ready-To-Go Boxes
4
, utilizes moving pads made from discarded material
5
, and practices adaptive reuse of buildings
6
. These efforts have contributed to U-Haul receiving multiple awards for sustainability and environmentally friendly services
7
, such as the Crescordia Award for "Advancing Sustainability in Arizona"
8
and the Gold Award for Most Environmentally Friendly Service of 2023 for its U-Box Load Share Program
9
. Additionally, U-Haul provides customer waste education through its Reuse Centers and "Take A Box, Leave A Box" programs, which facilitate the proper reuse and donation of items
10
.