Unum Group.
UNM.US | Life insurance
Unum Group is a leading provider of financial protection benefits in the United States and the United Kingdom. The company's primary business involves offering a range of insurance products, including disability, life, accident, critical illness, and cancer insurance. These products are designed to ...Show More
Better Health for All
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Unum Group's core business provides financial protection benefits, including disability, life, accident, critical illness, dental, and vision insurance, alongside behavioral health services
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. These offerings are designed to protect individuals and families from financial hardship due to illness, injury, or death, and directly support mental wellness
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. The company also supports programs for cancer, food/housing insecurity, and accessibility for individuals with disabilities, indicating a fundamental commitment to health impact
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. Unum's products do not have well-established negative health outcomes, nor do they have direct safety implications for physical or mental health. The company is not a pharmaceutical firm, nor does it produce or sell food products, and it does not conduct clinical trials. Unum demonstrates exceptional support for mental health through its comprehensive Unum Behavioral Health solution
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. This program offers self-paced options, provider-led treatment (including 8-week coaching and 12-week treatment with biofeedback), and guided self-therapy, aiming to match employees with a coach or licensed therapist within 1-3 days
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,
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. It includes the UK’s multi-award-winning Help@hand app
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and collaborates with McLean Hospital and Meru Health
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. Unum aims to decrease mental health stigma and support youth with early intervention resources
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, and received the Business Group on Health Best Employers: Excellence in Health & Wellbeing Award
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. Additionally, Unum provided a $500,000 grant for mental health curriculum and resiliency training for nursing students
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.
Fair Money & Economic Opportunity
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Unum Group supports Junior Achievement programs that provide financial literacy education to approximately 4,850 students across Baton Rouge, Chattanooga, Columbia, and Greater Portland.
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This reach represents about 0.01% of the nearly 45 million people and their families covered by Unum's financial protection and workplace benefits.
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Additionally, the company offers financial consulting, planning tools, and a student debt relief program for its employees.
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Fair Pay & Worker Respect
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For the 2024 fiscal year, Unum Group's CEO total compensation was 221 times the median employee compensation of $83,155.
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No specific data is available regarding living wage coverage, collective bargaining share, safety incident rate, pay equity ratio, worker engagement score, employee turnover rate, the share of insecure contracts, health insurance coverage for the workforce, or substantiated labor law or human rights violations within the past three years.
Fair Trade & Ethical Sourcing
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Unum Group is an insurance provider, and its business model does not involve the procurement or trade of physical commodities or raw materials. Consequently, several KPIs related to fair trade certifications, supply chain audits, forced/child labor incidents, traceability, remediation speed, and high-risk materials are not applicable to its operations. While the company has a Supplier Code of Conduct that suppliers are contractually obligated to adhere to, addressing human rights and fair labor practices, and makes efforts to include minority-owned and operated companies in competitive solicitations, no specific percentage of suppliers covered by ethical clauses or the procurement budget directed to diverse suppliers is provided in the evidence.
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Honest & Fair Business
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Unum Group incurred $1.1 million in ethics-related regulatory fines in the past three years, specifically an insurance violation fine from the NY-DFS in 2022.
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The company has not mentioned any financial restatements.
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The company received an Ethisphere Compliance Leader Verification designation.
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Independent verification of GHG emissions is conducted by Apex Companies, LLC, and an annual System and Organization Controls 2 Type 2 examination of certain cybersecurity controls is performed by an external firm.
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A whistleblower policy is in place, with its hotline receiving 106 reports in 2023.
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An anti-corruption policy is also present, and an annual audit is performed by Ernst & Young LLP.
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Kind to Animals
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As an insurance provider, Unum Group's core business model does not involve animal-derived products, animal testing, animal agriculture, or direct impact on wildlife habitats. Consequently, key performance indicators related to cruelty-free certifications, alternative testing methods, humane certifications for animal operations, wildlife conservation impact, ethical input substitution, supplier audits for animal welfare, cage-free sourcing, animal testing policies and volume, innovation investment in animal-free technologies, animal agriculture ethics, and animal-free R&D collaboration are not applicable to its operations. However, Unum Group explicitly states that it does not fund organizations whose primary mission is animal welfare, indicating a lack of positive engagement in animal welfare policy or advocacy.
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No War, No Weapons
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Unum Group allocated approximately 0.0004% of its 2022 revenue to initiatives mitigating the impact of war, specifically a $50,000 donation to Ukraine.
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The company's core business is financial protection benefits, and there is no explicit evidence of involvement in arms manufacturing, military contracts, dual-use technologies, or sales to embargoed regimes. No information is available regarding formal peacebuilding or disarmament programs, conflict-related divestment policies, or board oversight of defense activities.
Planet-Friendly Business
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The company diverts 36% of its waste from landfill.
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Unum offsets all reported carbon emissions through Gold Standard accredited projects.
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Respect for Cultures & Communities
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Unum Group and its employees donated $14.7 million to local charitable partners in 2023.
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This represents approximately 0.11% of the company's $12.9 billion revenue in 2024,
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falling below the 1% threshold for local community development reinvestment. The company has over 20 formal partnerships with various charity and community groups across its operations, including specific local and national organizations. No cultural appropriation incidents have been reported, and the company's business model does not typically involve activities that would necessitate a formal cultural impact assessment protocol, FPIC processes, or specific cultural site protection measures. Similarly, the concept of a social license to operate is not applicable to its business model. There is no specific community representation on governance bodies, nor is there dedicated funding for cultural or linguistic preservation. The company engages in general charitable giving but without a specific cultural heritage focus and lacks a dedicated cultural incident response framework.
Safe & Smart Tech
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Unum Group experienced a significant data breach between May 31 and June 1, 2023
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, affecting approximately 531,732 individuals.
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The breach exposed highly sensitive personal information, including names, dates of birth, addresses, Social Security numbers, medical information, financial information, and government-issued IDs.
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Notification to affected individuals was delayed, occurring on August 3, 2023, more than two months after the breach.
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Lawsuits allege the company failed to properly encrypt data transmitted through the MOVEit Transfer solution
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, adequately manage vulnerabilities
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, and monitor IT vendors
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, leading to unauthorized access via a zero-day vulnerability.
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These lawsuits also allege violations of the Federal Trade Commission Act and HIPAA.
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Users have limited control over their data, able to view/edit personal information online 'in some cases' and request deletion via email.
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The company's internet privacy notice states users are responsible for password security
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, with no mention of multi-factor authentication. Data is retained as long as necessary for collection purposes, legal obligations, or agreements.
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Zero Waste & Sustainable Products
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The company has implemented waste reduction initiatives, including recycling and composting programs, which have led to a 36% reduction in total waste since 2019.
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Additionally, 26,000 pounds of food have been diverted to composting facilities, and paper usage has been reduced by 35% since 2019.
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