Better Health for All

Upland Software's products, including InterFAX, AccuRoute, and Panviva, are cloud-based enterprise work management software applied in the healthcare sector. While these applications aim to improve workflows, speed access to care, reduce errors, and safeguard patient data, the evidence does not quantify the percentage of the company's overall product portfolio dedicated to health-specific benefits, making it difficult to assign a positive score for core health impact. However, the company's solutions demonstrate an outstanding safety record, with AccuRoute reducing unaccounted faxed prescriptions from 33% to less than 1% at one medical center.

The products are compliant with HIPAA, PHIPA, ISO 27001, and PCI DSS, and feature TLS encryption, user authentication, and data loss prevention tools, ensuring exceptional healthcare data responsibility. The company's Panviva Sidekick with AI Conversational Search is designed to reduce the risk of AI hallucinations and respects existing permission structures.

Fair Money & Economic Opportunity

Upland Software, Inc. is a provider of cloud-based enterprise work management software, primarily serving mid-sized to large enterprises.

Its core business does not involve lending, insuring, moving, or storing money for consumers, nor does it offer consumer credit products. Therefore, the company's operations fall outside the scope of the 'Fair Money & Economic Opportunity' value, which specifically evaluates financial institutions and their services to consumers, particularly underserved populations. As such, all KPIs related to financial services, consumer lending, and financial inclusion are not applicable to Upland Software, Inc.

Fair Pay & Worker Respect

Upland Software's CEO pay ratio for the 2023 fiscal year was 40:1, based on the CEO's total compensation of $2,915,546 and a median employee pay of $73,038.

The company has reported zero fines or violations related to labor laws in the past two years. Voluntary employee turnover is approximately 18-20% of the average headcount. For health insurance, 75-80% of the workforce receives employer-funded health coverage, with additional benefits including retirement benefits, annual health checkups, mental health wellbeing, and paternity leaves. Employee engagement and satisfaction vary across platforms; Glassdoor reports an overall employee rating of 2.9 out of 5 stars. from 408 reviews, which translates to 58/100. Comparably indicates that 65% of employees feel they are paid fairly and 55% are satisfied with benefits, though employee ratings place compensation and benefits in the bottom 35-40% compared to similar-sized companies.

No War, No Weapons

The company states compliance with U.S. and international sanctions regulations, including those administered by the U.S. Treasury Department’s Office of Foreign Assets Control and the U.S. Department of State.

For humanitarian procurement, the company is developing a program to evaluate supplier risk and measure performance, requiring 'high risk' suppliers to provide evidence of policies and procedures to control Modern Slavery risks, and notifying 'at risk' suppliers to respond to risks. Human rights due diligence includes pre-employment screening for new staff and continuous assessment of partners and suppliers. The company's Code of Business Conduct and Ethics aligns with human rights and fair labor, and it provides training on Modern Slavery identification and reporting. For conflict minerals, the seller is required to have a supply chain policy, undertake reasonable inquiry into the country of origin, conduct due diligence, and perform risk assessment and mitigation actions, but no percentage of the supply chain certified conflict-free is provided.

Planet-Friendly Business

Upland Software has no regulatory actions, violations, fines, or compliance issues mentioned in the provided articles.

The company purchased 115 tons of biochar-based carbon removal credits and achieved historic zero for its AWS cloud infrastructure usage in Q4 2021 by offsetting all past emissions. The Upland community raised over $6,000 USD for carbon offset efforts in June 2021, which Upland matched. However, there is no publicly available data for the company's Scope 1, 2, or 3 emissions, nor specific reduction targets or initiatives.

Respect for Cultures & Communities

No specific, quantifiable data points were found in the provided articles to assess Upland Software, Inc. against any of the KPIs for 'Respect for Cultures & Communities'.

The articles discuss general commitments to diversity, equity, and inclusion, and highlight the use of software by various organizations for community engagement, but do not provide concrete evidence regarding Upland's own formal partnerships with community groups, revenue reinvestment in local development, cultural incident records, cultural impact protocols, local employment ratios, grievance mechanisms, or any other specific metrics outlined in the rubric.

Zero Waste & Sustainable Products

No specific data is available regarding Upland Software's waste diversion rates, product recyclability, packaging sustainability, recycled content, single-use plastic reduction, take-back programs, circular design principles, waste reduction initiatives, hazardous waste management, product durability, repairability, waste audit frequency, zero-waste certifications, waste disposal violations, material efficiency, packaging-to-product ratio, waste reduction targets, or supplier/customer waste requirements.

While the Upright Project Net Impact Model identifies 'Waste' as a negative impact category with a score of -0.21, this is a high-level aggregated score and does not provide the specific quantitative data required for any individual KPI under the Zero Waste & Sustainable Products value.