Better Health for All

Wolters Kluwer's clinical decision support tools, such as UpToDate and Lexidrug, have demonstrated a substantial positive impact on health outcomes. Multiple research studies show positive correlations between their use and improved quality of care, reduced hospital stays, and fewer patient deaths.

These tools also have the potential to significantly reduce medication errors, with a 2018 study estimating 237 million medication errors in the NHS could be mitigated, potentially saving 1,000 lives and £100 million. The company provides access to ACA FUL drug pricing data, a benchmark for reimbursement, which supports price transparency in the healthcare system, but there is no evidence of the company's own health products' pricing relative to production cost or specific access programs. A data breach claim in April 2025 alleged the theft of 3GB to 6GB of data, including business contact information, from its health journals business. While Wolters Kluwer stated the data was limited to business contact information and found no evidence of financial or tax data impact, this indicates vulnerabilities in data protection.

Honest & Fair Business

No specific, company-level quantitative data or concrete facts were found in the provided articles to assess Wolters Kluwer against the defined KPIs for Honest & Fair Business. Article 1 discusses industry-wide regulatory violations and penalties, not those specific to Wolters Kluwer.

Other articles either explicitly state that data for the requested metrics is 'not specified' or 'not mentioned', or provide only general statements about policies (e.g., 'SpeakUp Program', 'Code of Business Ethics') without specific details on their strength, enforcement, or outcomes that would allow for tier assignment.

Kind to Animals

Wolters Kluwer is a global provider of professional information, software solutions, and services. Its core business model does not involve products that would typically require cruelty-free certification, animal testing, animal-derived ingredients, or animal agriculture operations.

Therefore, most animal welfare KPIs are not applicable to the company's direct operations. The company's editorial policies require articles dealing with original human or animal data to include a statement on ethics approval and report experiments involving animals in accordance with ARRIVE guidelines. However, this refers to content published by Wolters Kluwer, not animal testing conducted by the company itself.

No War, No Weapons

No specific, concrete evidence was found in the provided articles to assess Wolters Kluwer against any of the KPIs for the 'No War, No Weapons' ethical value. The articles discuss general ethics and compliance programs

, a Code of Business Ethics , a Supplier Code of Conduct , and alignment with UNGC principles , but these do not provide the quantitative data or specific actions required by the rubric's KPIs related to arms, defense, dual-use technologies, sales to sanctioned regimes, or peacebuilding investments. While the company's Human Rights Policy reflects a commitment to human rights and its Code of Business Ethics sets ethical standards , these general statements do not provide the specific details or metrics required to score any of the KPIs.

Respect for Cultures & Communities

Wolters Kluwer has established five formal partnerships with local community groups and NGOs, including the local Rotary chapter in Pune, Alliance for the Great Lakes, Ville de Marly-le-Roi, Solomon's Temple Shelter, and Being Volunteer Foundation.

The company has a SpeakUp Policy (Whistleblowing) available 24/7 and in multiple languages, indicating grievance mechanisms are available across all operational sites. The SpeakUp Policy, Code of Business Ethics, and Diversity, Equity, Inclusion & Belonging Policy are available in 14 languages. The company promptly reviews, responds, and investigates reported concerns, demonstrating a proactive response framework for incidents. However, the workforce is required to undertake annual training on the Code of Business Ethics, which is not specific cultural sensitivity training. No cultural appropriation incidents have been reported for Wolters Kluwer.