Better Health for All

Capgemini's services, when applied to the healthcare sector, demonstrate a positive health impact. The company developed the Endopath AI system to reduce endometriosis diagnosis times by up to two years and a Gen AI-driven methodology that reduces datapoints for protein sequence design by over 99%, accelerating drug discovery.

Capgemini also supported a clinical trial with over 46,000 patients, achieving a 95% patient satisfaction rate. While the percentage of their total service portfolio dedicated to health is not specified, these initiatives provide modest health benefits. For healthcare data responsibility, Capgemini has adopted Binding Corporate Rules (BCR) as its global data protection policy, updated in April 2025 for Controller activities and April 2023 for Processor activities to comply with EU and UK GDPR. However, a study cited in the articles revealed over 200 million healthcare records were lost, exposed, or stolen in the US over the past decade, indicating a significant industry-wide challenge that Capgemini's services aim to address, but without specific performance metrics for its own direct impact. Regarding risk transparency, the company acknowledges the risk of disreputable players accessing patient data due to profit motives and the security risks of outdated solutions like fax machines. It also states that unrestricted sharing of patient health information would be an unforgivable violation. However, it does not provide specific metrics on its own transparency practices or any adverse events. For clinical trial ethics, Capgemini designs clinical study protocols that adhere to stringent regulatory guidelines like ICH-GCP, ensuring accuracy, legitimacy, efficacy, and patient-centricity. The company also notes new requirements to increase diversity in clinical trials, suggesting an area of ongoing focus.

Fair Pay & Worker Respect

Capgemini's median gender pay gap in the UK decreased to 18.1% in 2024, meaning women earn 81.9% of men's median pay.

Employee reviews on AmbitionBox show an overall rating of 3.7/5, with salary satisfaction at 3.0/5 and promotions at 2.8/5. The voluntary employee turnover rate was 18.5% in 2023. The company reported no substantiated labor-law or human-rights violations in the past two years. Approximately 15-20% of the workforce is on temporary or gig contracts with generous benefits. Between 65-75% of employees have employer-funded health insurance or equivalent coverage.

Honest & Fair Business

Capgemini has a formal 'SpeakUp' ethics helpline, which is a confidential web and phone-based system operated by an independent service provider, allowing for anonymity unless prohibited by local law.

The company has a comprehensive Group Anti-Corruption Policy that explicitly addresses the US Foreign Corrupt Practices Act (FCPA), the UK Bribery Act 2010, and the French Sapin II Law. This policy includes due diligence procedures for third parties (clients, suppliers, consultants) that are proportionate to the corruption risk, with enhanced due diligence for high-risk third parties. Capgemini's Environmental Management System is ISO 14001 certified, covering operations in 28 countries, which represented 97.8% of its business excluding Altran by 2020. Additionally, Altran teams have ISO 14001 certification at several sites, covering 33% of Altran headcount.

Kind to Animals

Capgemini is a service-oriented company, and its core business model does not directly involve animal testing, animal-derived products, or animal agriculture. Therefore, most animal welfare KPIs are not applicable. The company supports a forestry restoration project in South Africa covering approximately 5,000 hectares of degraded land, which is expected to support vulnerable species.

By the end of 2023, Capgemini had planted around 14 million trees as part of a commitment to plant 20 million trees by 2030. A Capgemini team also developed a Solar Powered Smart Nets project designed to reduce by-catch of sea turtles. The Serge Kampf Campus manages its grounds with biodiversity protection, including releasing birds and hedgehogs. Capgemini invests in funds supporting farmers transitioning to regenerative agriculture. The company commits that its advocacy activities are consistent with the goals of the Paris Agreement. While the complete removal of animal testing using organoids is mentioned as a target state for the pre-clinical field, this is not a current action by Capgemini.

No War, No Weapons

Capgemini Government Solutions (CGS), a US entity, was awarded a $4.8 million contract by US Immigration and Customs Enforcement (ICE) in December 2025 for skip tracing services for enforcement and removal operations.

This is in addition to a $50.9 million ICE contract in 2018 and three ERO contracts with a potential value of $59.2 million. The French government has pushed Capgemini to explain its business dealings with ICE. ICE also failed to monitor a contract, resulting in a $769,869 overpayment and did not ensure contractor staff met required skill sets. The company has a global defense practice, an Executive Vice President for Defense Europe, and provides services to defense organizations. It secured $110.5 million in contracts with the U.S. Department of Defense between 2003 and 2024. Capgemini is also a partner in a $2 billion blanket purchase agreement for enterprise IT systems integration for the Defense Health Agency over a potential 10-year period. The company launched the CyberPeace Builders program in 2021, which has delivered cybersecurity services to over 100 NGOs, with an objective to reach 1,000 NGOs by 2025, and signed a Memorandum of Understanding with the CyberPeace Institute.

Planet-Friendly Business

In 2023, Capgemini's total Scope 1, 2, and 3 emissions were 362,850 tCO₂e.

The company sources 96% of its total electricity consumption from renewables as of 2023, with a target of 100% by 2025. Its net-zero carbon reduction targets for 2040, along with near-term 2030 targets, have been validated by the Science Based Targets initiative (SBTi) to a 1.5°C pathway. In 2023, 73% of total waste was diverted from disposal, and total waste generated per headcount was 7.2 kg. The company's total water withdrawal in 2023 was 1,040,000 m³, with global revenues of €22.5 billion in 2023. In 2023, 236,191 tCO₂e of carbon credits were retired, covering 53% of remaining operational emissions. For 2024, 7% of capital expenditures were aligned with the EU Sustainable Taxonomy. Capgemini aims to help clients save 10 million tCO₂e by 2030. The company engages with its top-tier suppliers through a net-zero contract program, and proactively engaged with its top 100 suppliers (representing ~50% of supply chain emissions).

Safe & Smart Tech

Capgemini's EU Binding Corporate Rules (BCR) were approved by European Data Protection Authorities in March 2016, updated in January 2019, and most recently in April 2023, providing a strong standard for personal information protection.

However, a data breach occurred on September 12, 2024, resulting in the exfiltration of 20GB of sensitive data, including source code, credentials, private keys, employee information, and client details. This constitutes an unauthorized data use incident. Capgemini is under pressure to respond to this breach within 72 hours, as mandated by GDPR, indicating potential for GDPR violations. The company has a vulnerability disclosure policy in place, but no specific details on a bug bounty program or its effectiveness are provided.