Genpact Limited.
G.US | Management consultancy activities
Genpact Limited is a global professional services firm that delivers digital transformation for clients, putting digital and data to work to create competitive advantage. The company provides services in areas such as finance and accounting, supply chain management, customer service, and IT services...Show More
Better Health for All
0
Genpact has a comprehensive information security framework certified to ISO 27001.
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The company also has established processes for data breach management, data subject rights, and Privacy Impact Assessments (PIAs).
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No other specific, quantifiable evidence was found in the provided articles to assess Genpact Limited against the remaining 'Better Health for All' ethical value KPIs.
Fair Money & Economic Opportunity
-10
Genpact Limited reinvests 2% of its average net profits from the past three years into CSR activities.
1
As a global professional services firm, Genpact does not offer consumer lending or deposit services, manage consumer financial data for open-banking APIs, or operate financial service access points. Therefore, KPIs such as underserved client share, pricing fairness, exploitative fee exposure, inclusion initiatives (loan/insurance book), data accessibility, fair lending compliance, wealth building outcomes, debt burden ratio, geographic inclusion, and product simplicity are not applicable to its core business model and cannot be scored against the rubric's customer-centric thresholds. While Genpact engages in some financial literacy and economic empowerment initiatives through its CSR programs, the provided evidence does not offer specific, quantifiable reach or outcome data that can be mapped to the rubric's percentage-based customer thresholds for financial services, leading to its omission.
Fair Pay & Worker Respect
20
In 2023, Genpact reported a work-related injury rate (TRIR) of 0.26 per 200,000 hours for contractors and 0.04 for permanent employees, with no fatalities
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. Lost days were 2,008 for permanent employees and 1 for contractors
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. A pay equity analysis in 2023 found no systematic gender pay inequity in total target compensation
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. The company's workforce included 2.94% on contract in 2023
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. The employee engagement score was 69% in 2023, an increase from 64% in 2022
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. Five percent of employees were covered by collective bargaining agreements in 2023
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. Voluntary employee turnover was 19.67% in 2020
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.
Fair Trade & Ethical Sourcing
0
No evidence available to assess Genpact Limited on Fair Trade & Ethical Sourcing.
Honest & Fair Business
-40
Genpact has an Ethics Helpline and established procedures for handling reports of suspected or actual illegal or unethical conduct.
1
These procedures include investigation and informing decisions.
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However, the provided evidence does not detail the independence of these investigation processes.
Kind to Animals
0
No evidence available to assess Genpact Limited on Kind to Animals.
No War, No Weapons
0
No specific, concrete data points were found in the provided articles for any of the KPIs related to the 'No War, No Weapons' ethical value for Genpact Limited. The articles either explicitly stated no information was found for the relevant KPIs
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,
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,
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,
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or provided general industry statistics not attributable to the company's direct activities in this area. Information regarding participation in the UN Global Compact
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and human rights due diligence
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was too general to map to the specific quantitative or qualitative thresholds of the respective KPIs.
Planet-Friendly Business
-40
Genpact's near-term targets for Net Zero commenced validation with the Science Based Targets initiative (SBTi) in Q4 2023, with completion expected in early 2024.
1
The company sourced 23% of its operational energy from renewables in 2024, an increase from 21%.
2
Total Scope 1, 2, and 3 greenhouse gas emissions were 36% lower in 2022 compared to 2017.
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and emission intensity per person decreased by 11% in 2024 compared to 2023.
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Water and energy consumption declined by 23% compared to 2017.
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Genpact joined Reworld's ReCredit program to support net-zero goals with sustainable carbon offsets.
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The company received Frost & Sullivan's 'Sustainable Corporate of the Year' award for the second consecutive year
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and a Gold rating for sustainability from Ecovadis, being recognized as a Global Leader in Sustainability by Ecovadis for the second consecutive year.
8
Respect for Cultures & Communities
0
No specific, quantitative evidence was found in the provided articles for any of the KPIs related to 'Respect for Cultures & Communities'. The articles primarily focus on Genpact's internal diversity and inclusion initiatives
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, general sustainability efforts
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, and corporate governance
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, without providing data on external community engagement, cultural impact assessments, or specific cultural preservation efforts.
Safe & Smart Tech
0
No evidence available to assess Genpact Limited on Safe & Smart Tech.
Zero Waste & Sustainable Products
-20
Genpact has no reported waste disposal violations or citations in the provided articles, which cover a period up to July 2025.
1
No specific quantitative data is available for other waste and sustainable product KPIs, including waste diversion rate, product recyclability, packaging sustainability, recycled content, single-use plastic reduction, take-back program coverage, circular design principles, waste reduction initiatives, hazardous waste management, product durability, repairability score, waste audit frequency, zero waste certification, material efficiency, packaging-to-product ratio, waste reduction targets, supplier waste requirements, or customer waste education.
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