Better Health for All

CMCX.LSE's core business involves providing platforms for trading high-risk financial products like Contracts for Difference (CFDs) and spread betting, which can lead to significant financial losses and, consequently, negative mental health impacts. Approximately 73% of the company's net operating income is derived from trading activities, placing it in the 70-80% tier for revenue from products with established negative health outcomes.

The company faced a £4.3 million customer remediation charge in Australia in FY25 following a regulatory review, indicating notable user harm. While the company provides excellent risk disclosures regarding financial products, these products inherently carry mental health risks. The company offers risk management tools to prevent debt accumulation, representing moderate addiction mitigation efforts for its high-risk products. Internally, CMC Markets prioritizes employee wellbeing with excellent mental health programs, including a regular calendar of initiatives like workshops and men's mental health sessions. It also provides excellent health education initiatives, such as financial wellbeing and menopause awareness workshops for employees and extensive educational resources for customers on financial products.

Fair Money & Economic Opportunity

In FY2025, the company incurred a one-off charge of £4.3 million for customer remediation in Australia following an industry-wide regulatory review into margin netting

. Additionally, governance and audit issues were identified in two operating subsidiaries during the year, requiring engagement with local regulators . In FY23, the company donated 1% of its pre-tax profits . The company states it has no hidden fees and offers £0 commission on all in-app trades . As a provider of online trading and investing platforms, the company does not offer lending or deposit services to consumers, nor does it provide debt products or operate financial service access points.

Fair Pay & Worker Respect

The company's employee engagement score was 57% in FY 2025, following 37% in FY 2024 and 72% in FY 2023.

CMC Markets has a Group Equal Opportunity Policy, a Group Diversity and Inclusion Statement and Policy with a zero-tolerance approach to discrimination, bullying, victimisation, and harassment. It also has a Group Anti-Harassment and Bullying Policy and a Group Health and Safety Policy. The company became a signatory of the Women in Finance Charter in 2023 and is a member of the Business Disability Forum, Investing in Ethnicity, and the Diversity Council of Australia. The company states it takes a zero-tolerance approach to modern slavery and human trafficking, with a mandatory annual training program achieving a 99% completion rate for 2024/25 staff. The Human Resources team monitors salary levels across all offices to ensure they exceed minimum pay requirements. Health insurance is provided to employees. The Remuneration Committee reviews workforce remuneration and related policies, including reports and metrics on fair pay, diversity and inclusion, incentive arrangements, and total pay opportunities for the wider workforce.

Honest & Fair Business

The company's audit work covered 99.4% of total assets, 99.1% of total revenue, and 97.3% of profit before tax across its business segments

. It maintains a Global Anti-Corruption Policy, effective June 2023 and updated in October 2024 , which applies to all employees, officers, directors, and third-party representatives globally . This policy enforces a zero-tolerance stance on bribery and corruption , prohibits facilitating payments (with a narrow exception requiring prior written approval) , mandates reporting of suspected violations , and requires periodic ethics and compliance training and annual certification . The Audit Committee receives reports on findings . A comprehensive whistleblowing framework is in place , offering confidential and anonymous channels, including a 24/7 independent external hotline , and explicitly protects whistleblowers from retaliation . Periodic ethics and compliance training is mandatory , and the Board receives an annual whistleblowing report , though the program's effectiveness is not publicly measured. However, the company incurred a one-off charge of £4.3 million (approximately $5.4 million) in FY 2025/2026 for customer remediation in Australia, following an industry-wide regulatory review .

No War, No Weapons

No specific, concrete data points were found in the provided articles to assess CMC Markets PLC against the 'No War, No Weapons' ethical value. The articles, primarily Modern Slavery Statements and Code of Conduct documents, do not contain information regarding revenue from arms contracts

, dual-use technology , sales to embargoed regimes , peacebuilding investments , or any defense-related policies and oversight . Similarly, details on human rights due diligence specifically in conflict-affected areas , compliance with arms trade treaties , or ethical safeguards for AI with military potential were not provided.

Planet-Friendly Business

CMC Markets PLC reported total Scope 1, 2, and 3 emissions of 11,536.4 tCO2e in 2025, comprising 0 tCO2e from Scope 1, 159.1 tCO2e from Scope 2, and 11,364.3 tCO2e from Scope 3.

The company began collecting Scope 1, 2, and 3 emissions in 2022. While its climate goals are stated to be aligned with frameworks like the Science Based Targets initiative (SBTi), the company is still reviewing options to align with SBTi in 2024, indicating no validated targets. For net-zero, an interim target to achieve net zero in Scope 1 emissions by 2030 exists, but the company is only striving towards setting overall net-zero goals, with no stated target year for all scopes. CMC Markets reported against TCFD recommendations for the first time in its 2022 Annual Report, with disclosures consistent with 9 out of 11 recommended disclosures. A TCFD-aligned climate risk analysis was performed in 2023, incorporating multiple temperature increase scenarios, including RPC 8.5, and using three NGFS-based scenarios (Net Zero 2050, Delayed Transition, Current Policies) across short, medium, and long-term timeframes.

Safe & Smart Tech

CMC Markets retains personal information for potentially seven years after the business relationship ends, with certain records maintained longer for regulatory or legal purposes.

The company also faced a one-off charge of £4.3 million for customer remediation in Australia following an industry-wide regulatory review into margin netting. Furthermore, a class action lawsuit was filed in May 2022 against one of its Australian operating entities, and governance and audit issues were identified in two operating subsidiaries during the year, requiring engagement with local regulators. Despite receiving alerts about passwords appearing in data leaks, CMC Markets has not experienced a breach of its systems and states it has robust preventative and detective controls. The company encrypts data during transmission and uses industry-strength encryption technology to store passwords and personal details. It explicitly states it does not sell personal information to third parties for marketing purposes. Users are provided with comprehensive data rights, including the right to be informed, correct, erase, restrict, object to processing, access, and data portability. Two-factor authentication (2FA) is offered via mobile app, SMS, or phone, and is mandatory for withdrawals while being available for login.