Better Health for All

National Vision's core business of providing eye care and eyewear has a transformative health impact, with the company reporting that it helped nearly 10 million people see better and live better.

The company has no revenue from products with negative health outcomes. It provides free eye exams and eyeglasses to ultra-low-income Americans and people living in poverty, aiming to provide up to 500,000 pairs over two years through partnerships. In 2023, over 4.2 million people received vision screenings and eyewear. These initiatives target low-income, uninsured, and underinsured families, as well as Native American families on reservations, demonstrating substantial reach to vulnerable populations. The company's programs explicitly aim to address health disparities and promote equitable access to vision care. National Vision supports local healthcare workers through Veteran Stand Down events and provides $100,000 in scholarships, with 1,200 optometrists attending a Continuing Education Symposium. The company's focus on providing vision screenings and eyewear serves as a preventative health measure. While the company offers a Continuing Education Symposium, there is no specific evidence of broader health literacy or public health education initiatives. The company reported zero data breaches in 2023 due to ongoing data security training.

Fair Pay & Worker Respect

In 2024, the company's CEO to median employee pay ratio was 167:1, with the median employee earning $30,298.

This ratio is lower than the average S&P 500 CEO-to-worker pay ratio of 268:1 reported for 2023.

Fair Trade & Ethical Sourcing

National Vision conducts annual third-party social compliance audits for its private label frame manufacturers and labs, a practice in place since 2016.

In 2024, 14 facilities were audited, and all met minimum standards. The company provides its Supplier Code of Conduct, which outlines ethical expectations, to each of its product suppliers when signing a contract and requests written attestations of their understanding. This code is publicly available and was last updated in February 2025.

Honest & Fair Business

National Vision has a comprehensive whistleblower policy that emphasizes zero tolerance for retaliation, allows for anonymous and confidential reporting, and utilizes an independent third-party helpline available 24/7/365.

The company restated energy and emissions data for 2021 due to improvements in data quality procedures. Third-party social compliance audits were completed at 14 supplier sites in 2022, and the company conducts annual social compliance audits of key product suppliers. The board of directors has 89% independent members, and all board committee members are independent. The company's Code of Conduct requires compliance with all applicable anti-corruption laws, including the U.S. Foreign Corrupt Practices Act, and prohibits obtaining anything of value or making payments to gain business advantage. The company contracts with independent third parties for its compliance helpline and for social compliance audits of supplier facilities.

No War, No Weapons

National Vision Holdings, Inc. operates as an eye care and eyewear retailer, with no evidence of involvement in arms manufacturing, military contracts, or conflict facilitation.

The company's core business activities do not include defense or arms-related operations, dual-use technologies, or sales to embargoed regimes. There is no indication of board oversight for defense activities, exports requiring end-user certificates, or lobbying related to arms control. The company does not engage in humanitarian procurement, human rights due diligence in conflict zones, or Arms Trade Treaty compliance declarations. Furthermore, there is no evidence of AI systems with military uses, surveillance contracts, or codified ethical red lines related to weapons. The company has no reported exposure to controversial weapons, war-related supply chain risk audits, or conflict-linked partners. There are no defense assets to divest, no peace technology investments, and no procurement from conflict-affected areas. The company's business model does not require ethical red lines compliance related to weapons. In 2021, the company donated $114,000 to RestoringVision, which represents approximately 0.005% of its $2,079.5 million net revenue, falling below the 0.5% threshold for peacebuilding investment.

Planet-Friendly Business

The company completed a review of business activities aligned with TCFD recommendations in 2022.

However, the provided information does not specify the depth of this alignment, whether it includes scenario analysis, or if disclosures have been made.

Safe & Smart Tech

National Vision Holdings, Inc. experienced a data breach affecting 2.35 million American Vision Partners customers, with unauthorized access detected on November 14, 2023, and data exfiltration on December 6, 2023.

Additionally, a breach at Panorama Eyecare affected 377,911 individuals, with data stolen between May 22 and June 3, 2023. Simon Eye Management had an email breach affecting over 144,000 individuals in May 2021, and U.S. Vision experienced a network server breach affecting approximately 180,000 individuals in April-May 2021. The company uses DigiCert® Secure Site Certificate and SSL for online transactions. It retains personal information as long as necessary for the purpose collected, potentially longer for legal claims or as required by law. The company states it adheres to all applicable laws and regulations, including HIPAA and CCPA, but a class action lawsuit against Nationwide Vision/Sightcare alleged inadequate safeguarding of sensitive information and delayed notifications, resulting in a $3.45 million settlement for over 710,000 affected individuals. Associates are required to participate in periodic Code training and other trainings, including diversity awareness training, but the company's privacy policy states that 30-40% of employees receive regular security training. Users can opt out of communications via email, text, mail, and phone, and can access, correct, update, or delete their information, though data portability requests are limited to twice within a 12-month period.

Zero Waste & Sustainable Products

National Vision's new "Green Love frames" product line utilizes Eastman Acetate Renew, which contains 40% recycled content.

The company has not reported any waste disposal violations in the provided articles. However, there is no specific, quantifiable data available for other KPIs such as waste diversion rates, product recyclability, packaging sustainability, single-use plastic reduction, take-back program coverage, circular design principles, the effectiveness of waste reduction initiatives, hazardous waste management, product durability, repairability, waste audit frequency, zero waste certifications, material efficiency, packaging-to-product ratios, waste reduction targets, supplier waste requirements, or customer waste education programs.