Farmer Brothers Company.
FARM.US | Wholesale of food, beverages and tobacco
Farmer Brothers Company is a national coffee roaster, wholesaler and distributor of coffee, tea and culinary products. The company serves a wide array of customers, from small independent restaurants and foodservice operators to large institutional buyers like hotels, casinos, hospitals, and conveni...Show More
Better Health for All
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No specific, quantifiable evidence was found in the provided articles to assess Farmer Brothers Company against the 'Better Health for All' ethical value. The articles primarily focus on employee benefits
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, food safety certifications
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, and general sustainability efforts related to coffee production
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, rather than the direct health impact of the company's products or its contributions to public health initiatives as defined by the rubric's KPIs. Information regarding employee safety
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, environmental emissions
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, and producer livelihood programs
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, while present, falls outside the scope of this specific ethical value as defined.
Fair Money & Economic Opportunity
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Farmer Brothers Company is a coffee roaster, wholesaler, and distributor, not a financial institution.
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The company does not offer lending, deposit, or other financial services to consumers.
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Therefore, all KPIs related to financial products, services, and their impact on economic opportunity for underserved populations are not applicable to its core business model. Evidence regarding the company's pricing strategies, CRM tools, SKU rationalization, and geographic network pertains to its coffee products and distribution, not to financial services or consumer finance data.
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Fair Pay & Worker Respect
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In 2024, the company's CEO to median employee pay ratio was 29:1.
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Employee satisfaction is low, with an average rating of 2.4 out of 5 stars on Glassdoor,
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which is 31% below the manufacturing industry average,
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and 2.9 out of 5 stars on Indeed.
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The company has one substantiated labor-law violation in the past three years: a workplace safety or health violation in 2025, resulting in a $6,000 penalty.
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Fair Trade & Ethical Sourcing
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No evidence available to assess Farmer Brothers Company on Fair Trade & Ethical Sourcing.
Honest & Fair Business
-40
Farmer Brothers Co. incurred $6,000 in regulatory fines in 2025 for workplace safety or health violations.
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The company has a formal whistleblower hotline that allows for confidential and anonymous submissions for complaints regarding accounting, internal controls, or auditing matters, but there is no evidence of independent investigation processes.
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Its Code of Conduct and Ethics explicitly prohibits bribery, kickbacks, and preferential treatment, referencing the FCPA and OECD Anti-Bribery Convention, but information on training frequency or effectiveness metrics is not provided.
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Kind to Animals
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No relevant evidence was found in the provided articles to assess FARM.US against the 'Kind to Animals' ethical value. The articles either led to a 404 error or contained no specific information about the company's animal welfare practices, certifications, testing policies, or conservation efforts.
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No War, No Weapons
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The company's core business is coffee, tea, and culinary products, with no evidence of involvement in defense or arms-related activities, dual-use technology, or sales to embargoed regimes.
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In fiscal 2022, the company paid $550,000 in premiums to growers, which represents approximately 0.12% of its $469.2 million net sales.
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For procurement, 102 suppliers were surveyed, with a 78% response rate, and 98% committed to upholding the UN Global Compact.
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Human rights assessments were conducted for Project D.I.R.E.C.T. programs in Colombia and Nicaragua with the Committee on Sustainability Assessment (COSA), but the frequency of these assessments is not specified.
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Additionally, 96% of new suppliers committed to uphold the UN Global Compact.
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Planet-Friendly Business
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Farmer Brothers Company has validated science-based targets aligned with SBTi for a 1.5°C pathway, resetting them in 2018 and achieving its 2025 Scope 1 and 2 emission reduction goals three years early by 2022.
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The company purchases Renewable Energy Certificates (RECs) to match 100% of its total energy usage.
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In 2022, 79% of corporate waste was diverted from landfills, with 90% diversion at roasting facilities.
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The Project D.I.R.E.C.T. program in Colombia resulted in nearly 50% fewer emissions than average on participating farms.
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Farmer Brothers incurred a $75,000 penalty for air pollution violations in 2017.
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Respect for Cultures & Communities
-30
The company reported that 20% of its suppliers are local, which falls into the 10-20% range for local procurement share.
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Additionally, Farmer Brothers made over $42,000 worth of coffee and culinary product donations to local food banks and community organizations in 2021.
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However, the percentage of revenue donated to cultural heritage organizations is not specified, and without revenue figures, this cannot be accurately mapped to the rubric's percentage thresholds for cultural giving. No specific, quantifiable evidence was provided for any other KPI, including formal partnerships with indigenous or local community groups, revenue reinvested in local community development, cultural appropriation incidents, cultural impact assessment protocols, local employment ratios, grievance mechanisms, FPIC participation rates, community governance inclusion, cultural preservation investment, indigenous supplier counts, cultural site protection, social license to operate, community fund allocation, language inclusivity, cultural incident response, or cultural sensitivity training completion.
Safe & Smart Tech
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Farmer Brothers experienced a data breach between March 6 and March 14, 2025, discovered on August 19, 2025, affecting 14,460 people in the United States.
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This incident potentially exposed sensitive personal information, including names, Social Security numbers, and driver’s license numbers.
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The company notified consumers on September 9, 2025, and offered 12 months of complimentary credit monitoring and identity restoration services.
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The company's privacy policy states that users have rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA), such as notice, deletion, correction, and opt-out options.
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However, it also states that a user ID and password are required to access certain platform areas, and it is the user's responsibility to protect them, with no mention of multi-factor authentication.
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Farmer Brothers aligns its cybersecurity framework with NIST's Cybersecurity Framework where appropriate and maintains PCI compliance under current standards.
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The Director of Infrastructure & Security, who leads the cybersecurity program, and the Vice President of Information Technology both have over 20 years of cybersecurity experience.
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The Technology Liaison receives quarterly updates on cybersecurity.
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The company mentions vulnerability assessments and testing but provides no quantitative data on remediation timeframes.
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Farmer Brothers complies with COPPA and CCPA, and reported the cybersecurity incident to several state authorities, including the Maine, California, Texas, Vermont, Massachusetts, New Hampshire, Washington, and Montana Attorney Generals' offices.
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Zero Waste & Sustainable Products
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Farmer Brothers' roasting facilities achieved a 90% waste diversion rate in 2022.
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The company has a goal of zero landfill-bound waste by the end of 2015, and reported a 47% reduction in total waste sent to landfill since 2018.
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Waste reduction initiatives include the refurbishment of over 8,000 beverage equipment pieces and upcycling more than 600,000 pounds of burlap in the last two years.
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Additionally, approximately 1.5 million pounds of packaging machine waste are recycled annually, over 500,000 pounds of fiber bags are repurposed annually, and at least 15,000 pounds of chaff are repurposed monthly.
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The company has not incurred any waste disposal violations in the past three years.
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