Better Health for All

Harte Hanks demonstrates exceptional healthcare data responsibility, evidenced by its HIPAA-compliant Medical Ailment Database, which features a triple opt-in consent process

. The company explicitly states compliance with HIPAA regulations , processes personal information ethically and lawfully , and employs technical and organizational measures for data security . It regularly reviews and improves practices , hires third-party experts annually for assessments , and ensures employee training on privacy and security . Harte Hanks also ensures privacy protections across jurisdictions through special contracts and requires recipients of information to adhere to its standards . Furthermore, the company has no products with significant negative health impacts, as it explicitly prohibits clients from using its information to advertise or sell adult-oriented products, gambling, alcohol, tobacco, drug paraphernalia, or other illicit activities . The company's services do not have direct safety implications for physical or mental health, nor does it offer health-related products requiring price accessibility. Harte Hanks is not a pharmaceutical or food company, and its operations do not involve healthcare-related patents, clinical trials, or products with addiction potential.

Fair Pay & Worker Respect

Harte Hanks' overall employee rating is 3.3 out of 5 stars, based on employee reviews as of February 2026.

This indicates an employee engagement/satisfaction index of approximately 66%.

Honest & Fair Business

Harte Hanks has a Business Conduct Policy, last updated January 4, 2024, which includes a whistleblower policy

. Employees can report concerns to supervisors, HR, General Counsel, or anonymously via a toll-free hotline (866-480-2667) . Retaliation against good-faith reporters is strictly prohibited . However, the available information does not provide evidence of independent investigation processes for these reports.

Planet-Friendly Business

Harte Hanks is committed to environmental protection and full compliance with applicable federal, state, local, and foreign environmental laws, as outlined in its Business Conduct Policy.

The company's policy aims to minimize waste, prevent pollution, and ensure proper management of hazardous waste, wastewater, stormwater, and clean air. Harte Hanks has designated Environmental Coordinators and has also adopted an Environmental Compliance Policy. The company achieved a 50% reduction in the quantity of materials printed. The company has received Green Globes certification. Additionally, Harte Hanks utilizes a "Smash My Trash" service to reduce landfill trips, cut emissions, and maximize space efficiency. Over 100,000 books are created annually. There is a 25% per unit cost reduction by switching from kits to books.

Safe & Smart Tech

Harte Hanks faces significant regulatory compliance challenges, including partial HIPAA compliance, a pending $2.3 million data privacy lawsuit settlement, and potential fines ranging from $500,000 to $1.5 million from ongoing regulatory investigations.

While the company states compliance with GDPR and CCPA, it also faces compliance challenges from various other regulations. Harte Hanks invested $7.5 million in cybersecurity infrastructure in 2023, which represents 4.03% of its 2022 total revenue. The company provides annual security training for all employees, with additional training for roles handling sensitive information. For data minimization, Harte Hanks implements a one-year retention timeframe for most data. Users are offered a preference page, a toll-free privacy team, and capabilities for data access and deletion.