Better Health for All

Heritage Commerce Corp is a bank holding company, and its core business of providing commercial and retail banking services does not directly involve health-related products or services.

The company's financial products and services are considered to have a neutral direct health impact. There is no evidence of revenue from products with negative health outcomes, nor do its products carry health risks requiring disclosure. The company does not offer health-related products or services that would require accessibility considerations for pricing or vulnerable populations. Its operations do not directly intersect with healthcare workforce development, preventative health, health data management, global health crisis response, or mental health outcomes. Furthermore, as a financial institution, the company does not engage in pharmaceutical patent flexibility, nutrition and food safety, health education, addiction mitigation, or clinical trials. While the company engages in community development and environmental responsibility, these activities are not explicitly linked to direct health outcomes or health equity programs as defined by the 'Better Health for All' value.

Fair Pay & Worker Respect

In 2024, the CEO pay ratio was 16:1, comparing the CEO's total compensation to the median employee's pay.

There are no mentions of regulatory actions, violations, fines, or compliance issues related to labor laws or human rights across the provided articles.

Fair Trade & Ethical Sourcing

Heritage Commerce Corp is a bank holding company, and its core business does not involve the procurement or trade of physical commodities or a supply chain that typically requires fair-trade certifications, audits for labor practices, or traceability of materials. Therefore, the KPIs related to fair trade certification, supplier audit frequency, forced or child labor incidents, supply chain traceability, remediation processes for sourcing violations, ethical sourcing clauses in contracts, and spend on high-risk materials are not applicable to the company's operations as defined by the rubric's 'N/A' tier.

No quantitative data was provided for supplier diversity spend, leading to its omission.

Honest & Fair Business

The company has a formal and detailed whistleblower protection policy, approved on March 28, 2024.

It includes a third-party hotline and multiple anonymous reporting channels (website, app, phone, email, fax). The policy outlines handling procedures, protection against retaliation, and specifics on investigation and reporting to the board, addressing relevant acts like Sarbanes-Oxley and the Securities Exchange Act. Material complaints are retained for 5 years. However, there is no evidence regarding the frequency of training or the effectiveness of the program. A policy exists prohibiting bribery and corruption, with exceptions for unsolicited gifts and loans, and references a Fraud Policy for further guidance, but specific details on its strength and enforcement are not provided.

Kind to Animals

Heritage Commerce Corp is a bank holding company, providing commercial and retail banking services. Its core business operations do not involve activities such as product manufacturing, animal testing, animal agriculture, or the use of animal-derived ingredients.

The provided articles consistently state that all specified animal welfare metrics are not applicable to its business model, with no data available for any of the animal-related KPIs.

No War, No Weapons

The provided articles, including the 2023 and 2024 Sustainability Reports and annual reports, do not contain any specific quantitative or qualitative data regarding the company's involvement in arms contracts, dual-use technology, sales to embargoed regimes, peacebuilding investment, conflict divestment policies, board oversight of defense activities, export certifications, lobbying related to arms control, humanitarian procurement compliance, human rights due diligence in conflict areas, Arms Trade Treaty compliance, AI military safeguards, UN Guiding Principles alignment, dual-use item screening, surveillance transparency, ethical red lines, exposure to controversial weapons, war-related supply chain risk audits, annual conflict partner reviews, defense divestment, conflict minerals, peace technology investment, procurement from conflict zones, or ethical red line compliance rates.

All relevant KPIs must be omitted due to a complete lack of evidence.

Planet-Friendly Business

61.5% of the company's office space is LEED certified.

The company complies with applicable legal and regulatory requirements for emissions and energy usage, with no specific regulatory actions, violations, fines, or compliance issues mentioned in the reports.

Respect for Cultures & Communities

The company has two formal partnerships with local community programs (Cristo Rey Corporate Work Study Program and Adopt an Oakland School Program), which falls below the threshold for the -50 tier (3-5 partnerships), thus mapping to -100.

In 2023, the company donated $750,000 to nonprofit organizations, which represents approximately 0.39% of its $192.2 million net revenue, placing it in the 0% tier (-100) for local community reinvestment. No cultural appropriation incidents were reported. The company has an external anonymous complaint hotline and a zero-tolerance, anti-retaliation policy for employee concerns, but the coverage for community concerns is not specified, leading to a -50 tier. No specific percentage of revenue donated to cultural heritage organizations is provided, resulting in a -100 tier. In 2023, 100% of active team members participated in diversity education workshops, which includes cultural sensitivity components, aligning with the 70-80% tier (50).

Zero Waste & Sustainable Products

The company has implemented several waste reduction initiatives, including the digitization of back office and financial center functions, increased use of e-records and e-signing, migration to a cloud environment, and recycling of plastic, glass, and paper.

It also phased out daily interbranch courier service, reducing 70,950 miles driven annually. The company has not reported any waste disposal violations or citations.