ING Groep N.V..
ING.US | Other monetary intermediation
ING Groep N.V. is a global financial institution offering a wide range of banking services to retail, private, and wholesale clients. Its services include current accounts, savings accounts, payment services, investment products, loans, and mortgages. The company also provides corporate finance, inv...Show More
Better Health for All
0
ING's principal goods and services as a financial institution have no significant direct positive or negative health impact. The company provides advisory services and financing to clients in the pharmaceutical and healthcare sectors, supporting their R&D and innovation, but this does not constitute ING's direct investment in health innovation. ING Bank partners with UNICEF on the UPSHIFT program, which supports youth social innovation projects addressing various social issues, including health, and targets vulnerable youth in multiple countries.
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The UPSHIFT program adapted to an online format during the COVID-19 pandemic.
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ING also focuses on promoting financial health and literacy, which is distinct from physical or mental health.
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ING's business model does not involve direct provision of health products or services, nor does it directly engage in health equity programs, healthcare workforce support, preventative health measures, or health data management.
Fair Money & Economic Opportunity
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ING Netherlands successfully achieved a 25% increase in customers with products connected to long-term savings and investment plans by the end of December 2024.
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This target was originally set for 2030.
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Fair Pay & Worker Respect
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No evidence available to assess ING Groep N.V. on Fair Pay & Worker Respect.
Fair Trade & Ethical Sourcing
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No evidence available to assess ING Groep N.V. on Fair Trade & Ethical Sourcing.
Honest & Fair Business
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No evidence available to assess ING Groep N.V. on Honest & Fair Business.
Kind to Animals
10
ING, as a financial institution, has a global policy against financing animal testing for non-medical purposes, cosmetics, and experiments on nonhuman primates or endangered species.
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This policy also encourages clients to comply with the 3Rs (Replacement, Reduction, Refinement) where animals are used in medical research laboratories, and it received an 83% policy assessment from a third party.
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For animal agriculture, ING's Environmental and Social Risk (ESR) Framework (2021) encourages clients in the animal husbandry sector to manage animals in line with the "Five Freedoms," comply with standards for housing, husbandry, farming, transportation, slaughtering, and the use of hormones and antibiotics, and align with the IFC Good Practice Note on Improving Animal Welfare in Livestock Operations.
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This policy received a 50% assessment from a third party.
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ING also actively engages in public policy related to nature and biodiversity, having been an active member of the United Nations Principles for Responsible Banking (UN PRB) Nature Target-Setting working group in 2023, contributing to the development of the new Equator Principles 4 framework, and chairing the Equator Principles Steering Committee from 2012–2014.
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As a financial institution, ING does not directly engage in activities such as product manufacturing, animal testing operations, or animal agriculture, making several animal welfare KPIs not applicable to its direct operations.
No War, No Weapons
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ING, a financial institution, maintains a policy of not funding controversial arms industries
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and explicitly bans financing for specific controversial weapons
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, ensuring 0% revenue from direct arms or defense contracts.
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This policy includes a comprehensive list of controversial weapons such as cluster munitions, anti-personnel mines, biological/chemical weapons, nuclear weapons, depleted uranium, and white phosphorus munitions.
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Additionally, ING updated its human rights policy to reflect its commitment to the UN Guiding Principles.
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Planet-Friendly Business
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No evidence available to assess ING Groep N.V. on Planet-Friendly Business.
Respect for Cultures & Communities
30
ING has a global whistleblower policy and a dedicated complaints page accessible to affected stakeholders, including communities, to raise concerns about ESG impacts of financed projects.
1
This indicates that formal grievance mechanisms for community concerns are available across all operational sites. For its own business model as a financial institution, the concept of a social license to operate is not applicable.
Safe & Smart Tech
-30
ING experienced a minor data breach affecting a low four-digit number of customers in Germany through a third-party vendor's MOVEit file transfer system.
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This incident, which occurred within the past three years, involved unauthorized access to customer names and account numbers.
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ING promptly informed relevant data protection and law enforcement authorities
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, and the software flaw was patched.
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The company supports the harmonization of EU cybersecurity regulations, advocating for a risk-based approach
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, and references frameworks like the ECB's TIBER-EU for cyber resilience testing
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, while also complying with regulations such as PSD2, GDPR, and the NIS Directive.
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Zero Waste & Sustainable Products
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No specific, quantifiable data for ING Groep N.V. (ING.US) was found across the provided articles for any of the 'Zero Waste & Sustainable Products' KPIs. While some articles discuss ING's general commitment to sustainability, its role in financing circular economy initiatives for clients, or provide operational data specific to subsidiaries like ING Netherlands or ING Türkiye, this information does not apply to ING Groep N.V. as a whole for the defined metrics. Therefore, no KPIs could be scored based on the provided evidence.