Better Health for All

Invitation Homes' core business of leasing single-family homes does not generate revenue from products with direct negative health outcomes, nor does it directly provide health-related products or services. The company's Green Spaces Initiative improved trails for outdoor activities, generating positive health externalities.

It partnered with the American Red Cross on the 'Sound the Alarm' campaign to install free smoke alarms, create escape plans, and educate on fire safety. During the COVID-19 pandemic, the company ensured resident and associate safety by implementing contactless service visits, providing PPE, offering flexible payment plans, and helping residents access rental assistance. As a Disaster Responder member, Invitation Homes contributed to the disaster relief fund to aid disaster preparedness and recovery.

Fair Money & Economic Opportunity

In September 2024, the Federal Trade Commission (FTC) took action against Invitation Homes for deceptive practices, including charging undisclosed fees and employing unfair eviction practices

. The company agreed to a $48 million settlement to provide refunds to affected consumers and implement transparency requirements . While Invitation Homes partnered with Esusu to offer free positive credit reporting to nearly 200,000 residents across over 80,000 homes, aiming to help them build credit scores , there is no evidence of the percentage of residents who have actually achieved credit score improvements. In 2023, the company invested $411.1 million in home improvements and paid $386.7 million in property taxes . It also launched the 'Invitation to SkillUp' program to provide job-readiness training and support economic mobility .

Fair Pay & Worker Respect

The company's Same Store Turnover Rate was 5.0% in Q1 2025.

The CEO-to-Median Employee Pay Ratio for the fiscal year ending 2024 was 148 times. The employee net promoter score increased to 55 since the survey's launch in spring 2020, with aggregate employee participation in the monthly survey remaining high at 89%.

Fair Trade & Ethical Sourcing

Invitation Homes Inc. is a real estate investment trust (REIT) and is not directly involved in sourcing raw materials or trading physical commodities. Therefore, KPIs related to fair-trade certification, supply chain traceability for materials, and high-risk material spend are not applicable. The company has established a Vendor Code of Conduct that outlines expectations for vendors regarding ethical business practices, labor, and human rights.

However, the provided articles do not contain specific, quantifiable data points for other KPIs such as audit frequency, forced/child labor incidents, remediation speed, ethical clause coverage percentage, or supplier diversity spend.

Honest & Fair Business

Invitation Homes was fined $48 million by the U.S. Federal Trade Commission for deceptive practices related to undisclosed tenant fees charged between 2021 and 2023.

The company also settled a California False Claims Act dispute for $19.99 million concerning unpermitted home improvements. Additionally, it agreed to pay $2.04 million in civil penalties and $1.68 million in tenant refunds in California for unlawfully increasing rents above state limits.

Kind to Animals

Invitation Homes Inc. is a real estate investment trust (REIT) that owns and operates single-family homes for lease. Its business model does not involve animal testing, animal agriculture, or the production of animal-derived products, rendering most animal welfare KPIs not applicable. While the company launched a 'Green Spaces' initiative to develop and maintain outdoor community spaces, aiming to benefit local ecosystems

, and invested in a Climate Technology Fund to support decarbonizing technologies and reduce habitat destruction , the provided articles do not offer measurable biodiversity impact, species recovery, or habitat restoration metrics required to score the wildlife conservation impact KPI.

No War, No Weapons

Invitation Homes Inc. is a real estate investment trust (REIT) that owns and operates single-family homes for lease.

The provided articles do not contain any evidence of the company engaging in defense or arms-related activities, deriving revenue from such contracts, or having defense assets to divest. The appointment of a retired U.S. Navy Rear Admiral to the board does not indicate defense-related business activities. Therefore, these activities are not applicable to its core business operations.

Planet-Friendly Business

Invitation Homes publicly disclosed its Scope 1 and Scope 2 greenhouse gas emissions for 2024, totaling 31,405 tCO2e

, which represents a 381.82% increase from 2022. The company has not published Scope 3 emissions. It implements energy-efficient measures such as using ENERGY STAR® certified appliances and replacing deficient plumbing with low-flow fixtures when feasible. Water-saving landscape designs are installed in arid locations. Flooring made of recycled materials has saved over 100 million plastic bottles from landfills since 2018. Additionally, 60 new homes were delivered with rooftop solar. Invitation Homes invests in the Fifth Wall Climate Technology Fund and utilizes smart home technology to assist residents with energy management. The company considers physical climate risks like earth movement, flooding, wildfires, and hurricanes in property evaluation and coordinates climate-related portfolio activities, including TCFD alignment. It participates in GRESB, achieving a 13.3% increase in its sustainability score in 2022 , and has a Vendor Code of Conduct since 2019.

Respect for Cultures & Communities

No specific evidence was found in the provided articles to assess Invitation Homes Inc. against the KPIs for 'Respect for Cultures & Communities'. While the company contributed over $407,000 to charitable organizations and facilitated 19,733 volunteer hours in 2023

, and partnered with seven trade schools for its 'Invitation to SkillUp' initiative and with Esusu for resident credit reporting , these actions do not directly align with the specific metrics outlined in the rubric, such as formal partnerships with indigenous or local community groups for cultural preservation, cultural impact assessments, or investments in cultural heritage programs.

Safe & Smart Tech

Invitation Homes reported no material security breaches as of December 2024.

The company provides annual information security training to all associates and supports 'Do Not Track' browser settings. However, in September 2024, the company resolved an FTC investigation with a $48 million settlement, indicating past regulatory compliance issues. Following this, it updated its privacy policies to comply with CCPA and CPRA regulations.

Zero Waste & Sustainable Products

The company has implemented three waste reduction initiatives, including eliminating paper use among field technicians by electronically processing work orders

, reusing and repurposing materials , and stocking maintenance vehicles to reduce trips . These efforts have resulted in a 35% reduction in operational waste over one year . Additionally, the company provides residents with comprehensive practical guidance for living more sustainably in their homes , covering proper waste management responsibilities , sorting recyclables , adhering to local guidelines , and identifying common recyclables .