MASHINIi

INTERSHOP COMM.

ISHA.XETRA | Computer programming activities

Intershop Communications AG is a Germany-based provider of e-commerce solutions. The Company develops and markets software for online sales, offering a range of products and services for businesses to manage their online retail operations. Its core product is the Intershop Commerce Management platfo...Show More

Ethical Profile

Mixed.

Intershop Communications AG receives a mixed ethical rating. The e-commerce software provider demonstrates a commitment to data security with ISO 27001 certification for its cloud operations and GDPR compliance. It also maintains a publicly available code of conduct and an anonymous whistleblower policy. However, reports suggest a lack of specific quantitative data on cybersecurity investment, AI ethics governance for its developing AI functions like 'Copilot,' and overall transparency metrics, preventing a more comprehensive assessment of its ethical profile.

Value Scores

Better Health for All0
-100100
Fair Money & Economic Opportunity0
-100100
Fair Pay & Worker Respect20
-100100
Fair Trade & Ethical Sourcing0
-100100
Honest & Fair Business-40
-100100
Kind to Animals0
-100100
No War, No Weapons0
-100100
Planet-Friendly Business0
-100100
Respect for Cultures & Communities0
-100100
Safe & Smart Tech10
-100100
Zero Waste & Sustainable Products0
-100100

Better Health for All

0

Intershop Communications AG is an enterprise software provider specializing in B2B commerce platforms.

1
Its core business activities, products, and services are not directly related to healthcare, health outcomes, or public health initiatives. The provided articles explicitly state that the company is not a healthcare provider, pharmaceutical company, food company, or research organization.
2
Consequently, its operations do not involve health-related metrics, products, or services, leading to a neutral impact on health outcomes for all relevant KPIs.

Fair Money & Economic Opportunity

0

Intershop Communications AG is a Germany-based provider of e-commerce software solutions for businesses, not a financial institution that lends, insures, moves, or stores money for consumers.

1
As such, the company does not offer consumer credit products, manage customer financial data, or engage in activities directly related to the core definition of 'Fair Money & Economic Opportunity'. Therefore, all KPIs related to financial services, lending, fees, debt, and direct financial inclusion for underserved populations are not applicable to its business model.

Fair Pay & Worker Respect

20

Intershop Communications AG reported a staff turnover rate of 11% in 2024, excluding the former Executive Board.

1
The company had no fines or non-monetary sanctions for violations of laws or regulations in the reporting year, and no registered cases of corruption or discrimination.
2
As of December 31, 2024, 99% of employees were on open-ended contracts, with only 1% on fixed-term contracts.
3

Fair Trade & Ethical Sourcing

0

No evidence available to assess INTERSHOP COMM on Fair Trade & Ethical Sourcing.

Honest & Fair Business

-40

Intershop Communications AG reported no regulatory actions or compliance issues in its 2022 and 2023 reports

1
,
2
, indicating no ethics-related fines in the past three years. However, there is no evidence of prompt self-reporting of minor breaches or the absence of warning letters. The company provides an anonymous reporting platform for Code of Conduct violations
3
, but there is no evidence of independent investigation processes for these reports. The company's Code of Conduct addresses corruption, including bribery
4
, but lacks clear guidance on facilitation payments and gift thresholds, and there is no information on enforcement or training frequency.

Kind to Animals

0

Intershop Communications AG is a provider of e-commerce software solutions.

1
The provided articles focus on its AI-powered platforms, real estate investments (for Intershop Holding AG), and general e-commerce sustainability trends. There is no evidence within these articles pertaining to animal welfare, animal testing, animal-derived ingredients, animal agriculture, or wildlife conservation. As a software company, its core business model does not involve activities that would typically require engagement with these issues. Therefore, all KPIs related to the 'Kind to Animals' ethical value are assessed as N/A, aligning with the rubric's '0' tier for non-applicable business models.

No War, No Weapons

0

No evidence available to assess INTERSHOP COMM on No War, No Weapons.

Planet-Friendly Business

0

The provided Q2 2024 report for Intershop Communications AG explicitly states that no sustainability metrics are included.

1
Consequently, there is no factual evidence available to assess the company against any of the environmental performance KPIs in the rubric. The report also notes that no specific regulatory actions, violations, fines, or compliance issues are mentioned, which constitutes an absence of information rather than a definitive statement of zero violations, and therefore cannot be scored.
2

Respect for Cultures & Communities

0

Intershop's 2023 annual report states that no significant cultural appropriation incidents are mentioned.

1
This indicates that no such incidents were reported by the company.

Safe & Smart Tech

10

Intershop holds ISO/IEC 27001:2013 certification for its cloud operations, valid from July 27, 2023, to October 30, 2025.

1
The company explicitly states compliance with GDPR and German data protection law.
2
Its privacy policy details that users can revoke consent for data use, object to processing based on legitimate interest, and request data deletion or correction.
3
Users can also export and delete their data via My Account or Contact Us.
4
The company uses TLS encryption (TLS 1.2/1.3) on its web pages, avoiding older, less secure versions.
5
Data minimization practices include deleting data within specified timeframes, such as 24 months, unless longer retention is legally required.
6
Privacy considerations are integrated into website design and data processing practices.
7

Zero Waste & Sustainable Products

0

The provided articles do not contain any specific, concrete data points or facts regarding Intershop Communications AG's (ISHA.XETRA) own waste management practices, product sustainability, packaging, or related initiatives. One article discusses a study on digital buyer convenience in the B2B manufacturing sector, and the other describes product lifecycle management features within the company's e-commerce software platform.

1
Neither provides information relevant to the company's performance against the Zero Waste & Sustainable Products ethical value.

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AI-generated analysis based on publicly available data. Not financial advice. Ratings are expressions of opinion derived from automated models and may contain inaccuracies. See our Risk Disclosure for full details.