Better Health for All

Worldline's core business of payment solutions is considered health-neutral, as its principal goods and services do not have significant direct positive or negative health impacts. The company does not generate revenue from products with negative health outcomes, nor do its products carry health risks requiring disclosure. Worldline's business model does not involve offering health-related products or services that require price accessibility, serve vulnerable populations with health needs, or engage in preventative health, mental health, or health education activities. The company also does not hold healthcare-related patents, conduct clinical trials, or produce food/nutritional products, making several KPIs not applicable. Worldline has partnered to launch a 24/7 automated food court in UK hospitals, providing improved access to nutritious food for healthcare workers, patients, and visitors.

This initiative offers substantial support for the healthcare workforce by ensuring food availability. Worldline emphasizes data security and privacy for sensitive information in its public sector and eHealth solutions, hosting records for 60 million patients, demonstrating strong data protection standards.

Fair Money & Economic Opportunity

Worldline does not offer consumer lending or deposit services, therefore KPIs related to consumer APRs, fees, and debt burden are not applicable. The company offers Open Banking connectivity, with its platform fully connected and available for all 3,500 European banks, which aligns with the -30 tier for PSD2/open-banking compliant APIs with no access charges.

Worldline reports '0 significant fines for non compliance', but the rubric's -50 tier for 'Compliant but has not undertaken proactive fair-lending audits' is more appropriate as there is no evidence of proactive audits or specific fair-lending practices. The Worldline Foundation committed €273,665 in the 2023-2024 financial year. Compared to the company's 2024 revenue of €4.6 billion, this represents approximately 0.006% of revenue, which maps to a score of -90 for profit reinvestment. The company operates in over 40 countries, including emerging markets like India, China, Africa, and Latin America, but does not provide a percentage of service points in underserved areas, mapping to a score of -50. The company aims to simplify access to payment methods for merchants and make solutions accessible to all, but lacks specific readability metrics, mapping to a score of -60. While the Worldline Foundation supports digital inclusion programs, these are basic financial information available on request, mapping to a score of -80. For wealth building, while a partner (DesCodeuses) reports 85% of trained women experienced a 40% income increase, this is not a direct outcome for Worldline's customers, and no direct impact on customer credit or savings outcomes is reported, mapping to a score of 0.

Kind to Animals

Worldline S.A. is a service-oriented company in the payments industry. As such, the company has no animal-derived products, animal testing activities, animal husbandry, captive operations, animal inputs in product lines, or animal agriculture operations. Therefore, KPIs related to cruelty-free certification, alternative testing usage, humane certifications, ethical input substitution, cage-free sourcing, animal testing policy, animal testing volume, animal agriculture ethics, and animal-free R&D collaboration are not applicable. For wildlife conservation, the Worldline Corporate Foundation allocated 20,000 euros to environmental associations for clean-up days in 2024.

Worldline's 2023 total revenue was €4.6 billion, making this funding less than 0.05% of revenue. While the Foundation supported biodiversity training and ocean protection programs, and Natuurpunt manages 29,000 hectares, the evidence does not provide measurable biodiversity impact, species recovery, or habitat restoration metrics. Regarding supplier audits, 91.1% of total expenses from strategic suppliers were assessed by EcoVadis in 2023. However, the rubric specifically asks for the percentage of animal-related suppliers audited for welfare compliance, and the articles do not specify if these EcoVadis assessments included animal welfare criteria or if Worldline has animal-related suppliers. Therefore, this KPI cannot be scored. Worldline's R&D expense was €257 million in 2023, but there is no data on the percentage of this budget invested in animal-free technologies. The company engages in discussions with European Parliament, Commission, and Council on financial regulations, not animal welfare policies.

Respect for Cultures & Communities

No specific, concrete data points were found in the provided articles to assess Worldline S.A. against the defined KPIs for 'Respect for Cultures & Communities'. The articles primarily focus on financial performance

, , , general ESG ratings , , employee diversity (gender and ethnicity pay gaps) , , , , , and internal vigilance plans , without detailing formal partnerships with indigenous or local community groups, revenue reinvested in local community development, cultural appropriation incidents, cultural impact assessment protocols, local employment ratios, community grievance mechanisms, or cultural preservation investments. , ,

Safe & Smart Tech

Worldline holds comprehensive certifications including PCI DSS, ISO 27001:2013, ISO 22301:2019, ISAE 3402, ISAE 3000, ISO 9001:2015, and SWIFT SIP 2021, along with ISO 14001 for 15 of 18 targeted sites.

The company conducts annual training and testing on information security, compliance, and data privacy. It uses HTTPS with TLS and strong encryption protocols. Users have rights to access, update, delete, and transfer data, and to object to processing, but access is granted by 'Need-to-know and Need-to-use' principles. Multi-factor authentication is available, and there is a password policy and user lifecycle management. Critical vulnerabilities are patched within 21-30 days on average, and monthly patching is performed. The company integrates a secure development lifecycle (SDLC) and conducts quarterly application vulnerability scans and penetration tests. Data minimization principles are applied, and data is retained only as long as necessary. Worldline explicitly states compliance with GDPR, CCPA, AML/CFT, and other relevant regulations.

Zero Waste & Sustainable Products

The provided articles do not contain specific, quantitative data regarding Worldline S.A.'s performance on any of the listed KPIs, including waste diversion rates, product recyclability, packaging sustainability, recycled content, single-use plastic reduction, take-back program coverage, circular design principles, waste reduction initiatives, hazardous waste management, product durability, repairability scores, waste audit frequency, zero waste certifications, waste disposal violations, material efficiency, packaging to product ratio, waste reduction targets, supplier waste requirements, or customer waste education.

While some articles discuss general concepts like the circular economy, eco-design principles, and regulatory frameworks such as the WEEE Directive, they do not provide company-specific metrics for Worldline S.A. against the defined quantitative thresholds.